Guest Network Frequently Asked Questions

TABLE OF CONTENTS

  1.    What is a Guest network?
  2.    Is the Guest network available to all Linksys routers?
  3.    How do I set up the Guest network?
  4.    Can I disable the Guest network?
  5.    Why can't I see the Guest network of my Linksys router even if I have already set it up?
  6.    Can I set up a different wireless security mode for the Guest network?
  7.    Can I see the list of DHCP clients currently connected to the Guest network?
  8.    Can I change the name of the Guest network?
  9.    What is the maximum number of computers and devices allowed to connect to the Guest network?
10.    Why can't I connect to the Internet even if my computer is already connected to the Guest network?
11.    My device does not have a built-in web browser.  How do I connect to the Internet when I am on the Guest network?
12.    How do I check the Guest network password?
13.    What other security settings are applicable to the Guest network?
14.    Can I extend the wireless signal of my Guest network using a repeater?
15.    Can I change the Guest network password?
16.    Can I set Access Restrictions specifically for the Guest network?
17.    Can I access the Guest network of my Linksys Smart Wi-Fi router that is set to Bridge mode?
18.    When cascading routers, do I have Guest access on the second router that is set to Bridge mode?
19.    Are there Linksys routers that have a Dual-Band Guest network?


1.  What is a Guest network?

The Guest network is a feature of the Linksys Smart Wi-Fi and Linksys Wi-Fi Routers that creates a separate network for guests.  This secured network provides Internet access to wireless devices for your guests.  The Guest network SSID is the same as the 2.4 GHz Wireless Network Name (SSID) however, followed by a -Guest suffix.  It is a totally different network with a different password from the network which means devices connected to the guest network will not be able to share files and printers connected to the main network.

2.  Is the Guest network available to all Linksys routers?

No.  It is available only to the Linksys Smart Wi-Fi and Linksys Wi-Fi Routers, and the Linksys X-series Gateways.  The Guest network is enabled by default and can be configured using the LinksysConnect software or through your Linksys Smart Wi-Fi Account.

3.  How do I set up the Guest network?

To set up the Guest network or Guest access feature, click on the links below:

How to set up and configure the Guest access feature using Linksys Connect
Configuring Guest Access on the Linksys Smart Wi-Fi Router using the local access interface
Setting up the Guest Network through the Linksys Smart Wi-Fi (Video)

4.  Can I disable the Guest network?

Yes. To do this, follow the steps below.

QUICK TIP:  Disabling the Guest network depends on the router you are using.

• For routers using Linksys Connect software:
   Open the Linksys Connect software, click Guest access, select no under Allow guest access and then click Finish.
• For instructions on disabling the Guest network using the web-based setup page:
   Access the web-based setup page, click Wireless then click Guest Access, select no and then click Save Settings.
• To disable Guest Access through Linksys Smart Wi-Fi:
   Log in to your Linksys Smart Wi-Fi Account, click the Guest Access Tool then set the toggle button to OFF under Allow guest access.

5.  Why can't I see the Guest network of my Linksys router even if I have already set it up?

To ensure that the Linksys Smart Wi-Fi or Linksys Wi-Fi Router is set up properly and that all its features are working properly, use the Linksys Connect software or Linksys Smart Wi-Fi Setup Wizard when setting up the device for the first time.  Some features may not be functional when the device is set up manually.

6.  Can I set up a different wireless security mode for the Guest network?

The Guest network does not support a secured wireless network such as WPA2, for example.  However, it supports a browser Guest password to use the Internet connection and you can change this password.  The prompt will appear after the device is connected to the network and opens a web browser to connect to the Internet.  This is to prevent unauthorized Internet access.

7.  Can I see the list of DHCP clients currently connected to the Guest network?

Yes.  They will be displayed on the DHCP client table along with the ones connected to your main network.  You can check this by going to the router’s web-based setup page. Go to Status > Local Network then click on DHCP Client Table.

NOTE:  For Linksys Smart Wi-Fi Routers, log in to your Linksys Smart Wi-Fi Account, click the Troubleshooting tool.

8.  Can I change the name of the Guest network?

Yes, but this is only applicable on Linksys Smart Wi-Fi Routers.  The Guest network will always follow the main 2.4 GHz Wireless Network Name (SSID) followed by a -guest suffix.

9.  What is the maximum number of computers and devices allowed to connect to the Guest network?

The default number is five (5).  However, a maximum of 10 computers and devices are allowed at a time on the Linksys Wi-Fi Routers and up to 50 on the Linksys Smart Wi-Fi Routers.

10.  Why can't I connect to the Internet even if my computer is already connected to the Guest network?

You may have not provided the Guest access password in your web browser.  This is required to access the Internet through the Guest network.  Without entering the password, your computer or device is only connected to the Guest network without access to the Internet.   The password has to be entered on a web browser every time a computer connects to the Guest network.  If your device is connected to the Guest wireless network, open a browser.  You should be prompted for a Guest password.  Enter the Guest password provided by the admin of the router in order to gain access to the Internet connection.

11.  My device does not have a built-in web browser.  How do I connect to the Internet when I am on the Guest network?

Since a web browser is required for the Guest network, your device would have to connect to the main wireless network to access the Internet.

12.  How do I check the Guest network password?

For Linksys Smart Wi-Fi Routers, log in to your Linksys Smart Wi-Fi Account then click the Guest Access Tool.

For all others, either use Linksys Connect then click Guest access.  The password is displayed under the Password header.  Or, log in to the router's web-based setup page.  Then, click Wireless > Guest Network.

13.  What other security settings are applicable to the Guest network?

MAC address filtering will still work on devices that connect to the Guest network.  On the other hand, the Guest network cannot be hidden even if the main network’s name or SSID broadcast has been disabled.

14. Can I extend the wireless signal of my Guest network using a repeater?

Yes. You can also extend your wireless signal with a router by using a LAN to WAN setup.

15.  Can I change the Guest network Password?

Yes.  To change the password, follow the steps below:

For Linksys Smart Wi-Fi Routers

Step 1:
Log in to your Linksys Smart Wi-Fi Account then click the Guest Access Tool.

Step 2:
Click the Edit link.

Step 3:
Enter a new password in the Guest Network password field.  Then, click Ok.

For all other non-Linksys Smart Wi-Fi Routers

Step 1:
Open Linksys Connect then click Guest access.

Step 2:
Click Change under the Password header.

Step 3:
Once you have entered your desired password, click Change to save your new settings.

16.  Can I set Access Restrictions specifically for the Guest network?

No. 

17. Can I access the Guest network of my Linksys Smart Wi-Fi router that is set to Bridge mode?

No.  Once your Linksys Smart Wi-Fi router is set to Bridge mode, only three (3) tools can be seen in the router’s interface.  These tools are Connectivity, Troubleshooting, and Wireless.

18. When cascading routers, do I have Guest access on the second router that is set to Bridge mode?

For LAN to LAN connections, wireless devices will not connect to the Guest network.  However, for LAN to WAN connections, wireless devices can connect to the Guest network.  For more information about cascading routers, click here.

19. Are there Linksys routers that have a Dual-Band Guest network?

Yes.  The Linksys routers EA4500 v3, EA9200, WRT1200AC, and WRT1900AC support Dual-Band Guest network.


Related Article:

How to resolve Guest access issues

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