Connection problems may occur when using an iPhone® or an iPod® due to certain factors. This article will list some of common problems and the solutions on how to resolve these issues.
The iPhone® or iPod® is receiving a very low signal from the router
You have entered the wrong wireless network password
The wireless network is MAC filtered
The SSID Broadcast of the wireless network is disabled
Low wireless signal from the router is one of the most common reasons which cause dropping connectivity and difficulty when connecting to a wireless network.
When connecting to a secured wireless network, make sure to enter the correct password or wireless network key.
When the wireless MAC filter is enabled on a Linksys router, access to the wireless network is limited to the devices which are allowed by the administrator. The registered MAC addresses of wireless devices are either blocked or allowed access to the wireless network.
Disabling the SSID Broadcast of a Linksys router hides your wireless network from wireless devices. When a wireless device scans the area for available wireless networks, it will not appear on the list and you have to enter the network name manually under Other Networks.
QUICK TIP: You will need the exact wireless network name of the network you're trying to connect to, as well as the security mode and the password if applicable.
Your wireless device should now be connected to your network. If you are still encountering issues when attempting to connect your iPhone® or iPod® to the wireless network, check your device’s documentation or contact Apple® technical support for further assistance.
If you want to see the video on how to connect your iPod®, iPhone® and iPad® to the network, click here.
Connecting more devices
Aside from your Apple® Devices, you can also connect other wireless devices to the network. Wireless mobile phones and gaming consoles are very easy to configure as long as you know the wireless settings of your router. Click on the corresponding links below for detailed instructions:
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