Contact Us

Asia Pacific Support Contact Information



Customer Service and Technical Support

Please know your product type, model, serial number, and software version before calling. Need help?


Please also provide your ISP data (provider name, login, password) if needed to get connected. If you are looking for other ISP settings, click here.

Australia 24/7/365

Language: English

Tech Support: 1 800 605 971

Live Chat: English

China 24/7/365

Language: Chinese

Tech Support: 10800 7121746 (North China), 10800 1201746 (South China)

Toll Free: 4006189612 (Mandarin only, 9:00AM - 5:30PM, Monday to Friday, Local Time)

Live Chat: English, Chinese


华北地区

华北地区包括:北京、天津、黑龙江、吉林、辽宁、山东、山西、河北、河南、内蒙古自治区


North China:

Beijing, Tianjian, Heilongjiang, Jilin, Liaoning, Shan’Xi, Shandong, Hebei, Henan, Inner Mongolia Autonomous Region


华南地区

华南地区包括:上海、江苏、浙江、安徽、福建、江西、湖北、湖南、广东(深圳)、广西自治区、海南、重庆、四川、贵州、云南、西藏


South China:

Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Hubei, Hunan, Guangdong(Shenzhen), Guangxi, Hai’nan, Chongqing, Sichuan, Guizhou, Yunan, Xizang

Hongkong

Language: Cantonese/Mandarin, English

Tech Support: 800 901 205 (English Only 24/7)

Support in Cantonese/Mandarin Only: 800 965 890 (9 AM to 5:30 PM Mon-Fri)

Live Chat: English, Chinese

India 10 AM to 10 PM Mon-Fri

Language: English

Tech Support: 1 800 419 8899

Live Chat: English

Indonesia 24/7/365

Language: English

Tech Support: 001 803 011 3833 (International Toll Free Number)

Live Chat: English

Japan 9 AM to 5:00 PM Mon-Fri

Language: Japanese

Tech Support: +81-368514359

Live Chat: English

Macau 9 AM to 5:30 PM Mon-Fri

Language: Cantonese

Tech Support: +853-62625207

Live Chat: English, Chinese

Malaysia 24/7/365

Language: English

Tech Support: 1 800 812 358

Live Chat: English

New Zealand 24/7/365

Language: English

Tech Support: 0800 441 528

Live Chat: English

Philippines 24/7/365

Language: English

Tech Support: 1 800 1 114 1695

Live Chat: English

Singapore 24/7/365

Language: Mandarin, English

Tech Support: 800 120 4280

Support in Mandarin: 9 AM to 5:30 PM Mon-Fri

Support in English: 24/7/365

Live Chat: English, Chinese

South Korea 9 AM to 5:30 PM Mon-Fri

Language: Korean Language Only

Tech Support: 070-4732-5092 (Domestic rate applies)

Live Chat: English


대한민국 9:00 AM to 5:30 PM, 월요일-금요일

언어 : 한국어

기술 지원 : 070-4732-5092 (국내 요금 적용)

실시간 채팅 : 영어

Taiwan 9 AM to 5:30 PM Mon-Fri

Language: Mandarin

Tech Support: +886-2-2656-3377

Live Chat: English, Chinese

Thailand 9 AM to 5:30 PM Mon-Fri (Closed on weekends and Public Holidays)

Language: Thai

Tech Support: (66) 25088936 (Domestic rate applies)

Live Chat: English

Vietnam 24/7/365

Language: English

Tech Support: 1 800 4920 (Toll Free)

Live Chat: English

All other countries 24/7/365

Please note that these numbers are Toll Free for North America and Canada only. If you are calling from a country not listed in this page, you will incur additional call charges.


Language: English

Tech Support: 001 800 326 7114

Live Chat: English

Public Relations Contact

Please note that only Press and Analyst inquiries will be replied to.


Email: comms@linksys.com

Open Source Requests

Please note that Linksys does not offer technical support via these e-mail addresses. Only Open Source inquiries/requests, or Security flaw reports will be responded to via the e-mail addresses below.

To learn more about Open Source for certain products, click here.

For Open Source, click here.

For Security Issues, click here.


Link up with Linksys Support

headset icon
twitter

Twitter

Post your question to Twitter anytime. We'll follow up as soon as we can.


@LinksysCares

Public Relations Contact

Please note that only Press and Analyst inquiries will be replied to.


Linksys PR click here

Open Source Requests

Please note that Linksys does not offer technical support via these e-mail addresses. Only Open Source inquiries/requests, or security flaw reports will be responded to via the e-mail addresses below.


To learn more about Open Source for certain products,

click here.


Open Source Requests click here.


Security Issues click here.