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Linksys E1000 Wireless-N Router Frequently Asked Questions

TABLE OF CONTENTS

 HARDWARE INFORMATION

 
SECURITY SUPPORTED     
 
 
FIRMWARE UPGRADE METHOD
 
 
SPECIAL FEATURES
 
TROUBLESHOOTING
 
 


HARDWARE INFORMATION

 
The Linksys E1000 Wireless-N Router is a Wireless-N router with four (4) Ethernet ports.  You can also use the router to share resources such as computers, printers and files.  Various security features such as SPI Firewall help protect your data and your privacy while you are online.  To know more about the Linksys E1000, click here.
 
NOTE:  To know how to set up this Linksys Wi-Fi Router for the first time using Linksys Connect Software, click here.
 
 
The default IP Address is 192.168.1.1.  Leave the username field blank and the password is “admin”.
 
NOTE:  If you want to learn how to change the wireless network name and password using Linksys Connect, click here.  If you want to change your wireless security settings through the web-based setup page, click here.
 
 
There are two (2) ways on how to reset your router to factory defaults. 
  • Hardware Reset – Press and hold the Reset button located at the bottom panel for about 5 seconds.
  • Software Reset – Access the web-based setup page, go to Administration tab > Factory Defaults sub-tab, then click the Restore All Settings button.
NOTE:  For detailed instructions on how to reset your router to factory defaults, click here.
 
 
The warranty period is dependent on the country of purchase.  For more information about your device's warranty, click here.
 
 
You can power OFF the router first, and then power it back ON or click the Reboot button in the router's web-based setup page.
 
 
Yes, the Linksys E1000 supports Remote Management that allows you to access and manage your Linksys router from a remote location.  You need to be connected to the Internet to be able to do Remote Management.  If you want to learn more about this, click here.
 
SECURITY SUPPORTED                                                                                                     
 
 
The default SSID of the Linksys E1000 is LinksysXXXXX
 
NOTE:  XXXXX is the last five (5) digits of the router’s serial number, which is found at the bottom of the router.
 
 
To check the different security modes that are supported by your Linksys E1000, access your router's web based setup page then click Wireless > Wireless Security > Security Mode.  To learn how to set up wireless security on your device, click here.
 
 
Yes.
 
 
Yes.  The Linksys E1000 supports SPI Firewall. 
 
NOTE:  To use firewall protection, access your router's web-based setup page and go to Security > Firewall.  Keep the default selection, Enabled.  To turn OFF firewall protection, select Disabled.
 
 
Web Filter will filter Proxy, Java, Cookies, and ActiveX applications in the network.
 
 
On the Linksys Connect Software, the number of devices connected to the router will be displayed under Computers and devices.  To learn how to connect additional computers to your Linksys Wi-Fi Router, click here.
 
You may also see the wireless networks by going to the router’s web-based setup page.  Under the Status tab, click the Local Network sub-tab then click the DHCP Client Table button.  A list of all the MAC Addresses  of the wireless devices currently connected to your wireless network will be displayed.  For detailed instructions, click here.
 
NOTE:  In case Linksys Connect indicates a different value for devices connected to the network compared to how many devices are actually connected, it is recommended to set up wireless security.  To learn how to secure your network using Linksys Connect, click here.  To learn how to configure the wireless security of your Linksys Wi-Fi Router through the web-based setup page, click here.
 
FIRMWARE UPGRADE METHOD
 
1. How do I upgrade the firmware of the Linksys E1000?                                  
 
Step 1: 
Click here to download the latest firmware of your Linksys E1000.

Step 2: 
Access the router’s web-based setup page.  Open any web browser (Internet Explorer®, Mozilla Firefox®, or Safari®) and enter “192.168.1.1” in the Address bar then press [Enter].
 
Step 3:
You will be asked for your login details.  Leave the Username field blank and enter “admin” in the Password field then click OK.
 
Step 4:
Click the Administration tab then click the Firmware Upgrade sub-tab.
 
Step 5:
Select the file to upgrade by using the Browse... button.
 
Step 6:
Click Start to Upgrade
 
NOTE:  Do not reset or powercycle the router until the upgrade is complete.  For detailed instructions on how to upgrade your firmware, click here.
 
 
The Linksys E1000 have the following releases:
  • Hardware version 1.0
  • Hardware version 2.0
  • Hardware version 2.1
  • Latest firmware version Ver.2.1.03 (Build 5)
NOTE:  The new firmware version can only be used with the latest hardware version.  To download the specific firmware for each version, click here.  
 
SPECIAL FEATURES
 
 
The Linksys E1000 supports DynDNS.org and TZO.com.
 
 
The router supports six (6) connection types: Automatic Configuration - DHCP, Static IP, Point-to-Point Protocol over Ethernet (PPPoE), Point-to-Point Tunneling Protocol (PPTP), L2TP, and Telstra Cable.
 
 
Yes.
 
NOTE:  To use AP Isolation, access your router's web-based setup page and go to Wireless > Advanced Wireless Settings.  To use this option, select Enabled.  AP Isolation is disabled by default.
 
 
Yes. 
 
 
No.
 
 
Some Internet Service Providers (ISP), especially Cable companies, require you to register the MAC Address of the modem, router or Ethernet adapter of the computer in order to access the Internet.  If you do not wish to re-register the MAC Address currently registered with your ISP, you may assign the MAC Address you have currently registered with your ISP to the router using the MAC Address Clone feature.
 
If you want to clone the MAC Address of the computer that you are using to configure the router, click the Clone My PC’s MAC button.  The router will automatically detect your computer’s MAC Address, so you do NOT have to call your ISP to change the registered MAC Address to the router’s MAC Address.  It is recommended that the computer registered with the ISP is used to enable this feature on the router.
 
 
The Diagnostics sub-tab on the router’s web-based setup page contains the Ping and Traceroute tools that can be used to check your network’s connectivity to the Internet.  To learn more about the diagnostics feature, click here.
 
 
Port Forwarding allows you to set up public services on your network, such as web servers, ftp servers, e-mail servers, or other specialized Internet applications.  To know the difference between Port Forwarding and Port Triggering, click here.  To learn how to set up Port Range Forwarding on a Linksys Wi-Fi Router, click here.
 
 
Port Triggering will forward port based on the incoming port specified.  Check your software application to find out what is necessary to enter in these fields.  You can set up to 10 port triggering entries.  To learn how to configure Port Range Triggering in your router’s web-based setup page, click here.
 
 
Demilitarized Zone (DMZ) allows one local user to be exposed to the Internet for use of a special purpose service such as Internet gaming and video conferencing.  DMZ hosting forwards all the ports at the same time to one computer.  However, Port Range Forwarding is more secure because it only opens the ports you want to forward, while DMZ hosting opens all the ports of one computer, exposing the computer to the Internet.
 
 
It supports three (3) network modes - 802.11b, 802.11g, and 802.11n.
 
 
Wireless MAC Filter prevents or allows connectivity to the wireless network with the use of the MAC Address of the wireless device.  To know more about it, click here.
 
 
Universal Plug and Play (UPnP) allows Windows® to automatically configure the router for various Internet applications, such as gaming and video conferencing.
 
14. Does the Linksys E1000 have Guest access and Parental controls features in the web-based setup page?

No, the Linksys E1000 doesn’t have these features in the web-based setup page.  However, this router has the Guest access feature in Linksys Connect.  To know how to set up a wireless network for guests with Internet access only using Linksys Connect, click here.
 
 
The Linksys E1000 comes with Linksys Connect Software version 1.3.  To learn how to set up your router for the first time using Linksys Connect, click here.
 
NOTE:  Older versions of Linksys Connect and the Network Magic add-on for Mac® computers have compatibility issues with the release of OS X® Lion 10.7 and Mountain Lion 10.8.  Only Linksys Connect versions 1.4.11222 and later are compatible with the OS X® Lion and OS X® Mountain Lion operating systems.  For more information, click here.
 
 
No, the Linksys E1000 doesn’t support IPv6.
 
NOTE:  To find out more what are the Linksys devices that support IPv6, click here.
 
 
You can connect your mobile wireless devices and gaming consoles to your network using the Linksys Connect Software.  For more instructions, click here.
 
NOTE:  For instructions on how to connect an iPhone® to your wireless router, click here.
 
 
Wired connection
 
Step 1:
Check if the DHCP Server setting of the Linksys E1000 router is Enabled.  If it is not, you need to input a Static IP Address on your TV.
 
NOTE:  To check if the DHCP Server setting of your router is enabled, you need to access the router’s web-based setup page.  For instructions, click here.  Once you’ve accessed the web-based setup page, view the DHCP Server setting under Setup > Basic Setup.
 
Step 2:
To connect your LCD/LED/Internet TV to the Linksys E1000 router using an Ethernet cable, check first if the TV has a LAN port.  If it has one, read the TV’s user manual for instructions on what type of Ethernet cable to use (Category 5, 6 or 7) then use it to connect the TV to any of the Ethernet ports on the router.
 
NOTE:  Checking the TV specification on the type of Ethernet cable to use is necessary to ensure that it will work properly once connected to the router.
 
Wireless connection
 
Step 1:
Access the Network > Wi-Fi Settings menu of your TV and browse the list of detected wireless networks.
 
Step 2:
Select the SSID of your router, enter the correct wireless password (if applicable) and select connect.

TROUBLESHOOTING

1. How do I verify my computer’s connection to the network?

There are two (2) ways to verify your computer’s connection to the network.  You can either check your computer’s Internet connectivity or connection to the router.
 
NOTE:  To learn how to check your computer’s connection to the Internet, click here.  To check connection to the router, click here.
 
2. What should I do when I’m having problems connecting to the Internet?

There are many possible reasons why this happens.  For a list of common issues with Linksys Wi-Fi and Smart Wi-Fi Routers and troubleshooting steps to resolve these issues, click here.

 
 
To keep your network safe from unauthorized access by other users or guests, you need to set up the security for your Linksys router.  To learn more about this, click here
 
If you want to learn how to configure the wireless security settings of your router using Linksys Connect, click here.
 
NOTE:  If you want to learn how to create a separate wireless network from your local network for your guests, click here.
 
 
You can change your wireless network name and password using Linksys Connect, to learn how to do this click hereYou can also change them using your router’s web-based setup page.
 
NOTE:  Changing the router’s password through the web-based setup page will prevent you from using the older version of Linksys Connect.  However, if you have installed the latest version of the software, it will automatically prompt to enter the new password that you saved in the web-based setup page.
 
 
If in any case the Username and Password that you have entered are not accepted or if you forgot your login details, you can reset the router.  For instructions, click here
 
NOTE:  You have to reconfigure the router to be able to go online again once you perform a reset.  To set up your router using Linksys Connect, click here.

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