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Encountering Problems Printing Wirelessly using the WPS54G

In order for the PrintServer to communicate wirelessly with the router, the two devices need to have the same wireless settings.  To check if the PrintServer was able to print wirelessly you need to perform four steps:

Connecting Devices Together

After ensuring that you have an active Internet connection with your network, connect the computer and PrintServer to the router.  For instructions, click here.

Verifying Wireless Settings of the Router

Before configuring the wireless settings of the PrintServer, make sure to know the following settings on your Linksys router: SSID, and wireless security.  To check the wireless settings on the Linksys router, click here

Pinging the PrintServer via a wired connection 

To check the PrintServer’s connection to the router you should get valid replies when you perform a ping test.  Please follow the steps below on how to ping the PrintServer via a wired connection.

Performing a Ping Test on Windows Vista/Windows 7
Performing a Ping Test on Windows 2000/XP
Performing a Ping Test on Windows 98/ME

Performing a Ping Test on Windows Vista/Windows 7

Step 1:
Click the Pearl button located at the bottom left corner of the screen and on the Start Search type “command prompt”, then press [Enter].
 


Step 2:
When the Command Prompt appears, type “ping 192.168.1.78” or the IP address that you’ve assigned to your PrintServer then press [Enter].

 

Step 3:
See if you’re getting 4 replies - Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
 

Performing a Ping Test on Windows 2000/XP

Step 1:
Click Start, then click Run.

 

Step 2:
When the Run window opens, type “cmd” in the Open field, then click OK.


 

Step 3:    
When the Command Prompt appears, type “ping 192.168.1.78” or the IP address that you’ve assigned your PrintServer and then press [Enter].


               

Step 4:
See if you’re getting 4 replies - Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)

 

Performing a Ping Test on Windows 98/ME

Step 1:
Open the Start menu, then click Run.     

                                     

Step 2:
When the Run window appears, type “command” in the Open field, then click OK.

 
                                 

Step 3:    
When the Command Prompt appears, type “ping 192.168.1.78” or the IP address you’ve assigned your PrintServer and then press [Enter].


 

Step 4:
See if you’re getting 4 replies - Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)


 

NOTE:  If you are not getting replies when trying to ping the PrintServer, you need to check the PrintServer’s connectivity to the network.  For instructions, click  here.

Configuring the Wireless Settings on the WPS54G

The wireless settings on the PrintServer need to have the same wireless settings with your router.  You may configure the wireless settings of your PrintServer using the web-based setup page.  For instructions on how to access the web-based setup page of your PrintServer, click here.


Related Article:

Assigning the Linksys PrintServer a Static IP Address

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