- User Guides for Linksys Modems and Gateways
Modems and Gateways
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Terms and Conditions for
Linksys Cloud Manger 2.0 Migration
By clicking the CONFIRM button I accept the Terms and Conditions related to the migration from Linksys Cloud Manager 1.0 (LCM1) accessible via www.business.linksys.com to Linksys Cloud Manager 2.0 (LCM2) accessible via www.cloudmanager.linksys.com for all devices purchased with the LCM1 firmware including LAPAC1200C, LAPAC1750C, LAPAC2600C and all regional variations. Migrating from LCM1 to LCM2 provides for new functionality, but also changes and eliminates other features. Those that are comfortable with the functionality provided in LCM1 do not have to migrate but should know that Linksys will not be developing new functionality based on the LCM1 platform. Details of the changes are outlined below. Please read carefully before initiating firmware migration.
Important facts to be aware of before migrating:
Once Access Points are upgraded with the new LCM2 firmware, these Access Points cannot revert back to LCM1 firmware or be used with the LCM1 platform.
The firmware update is required for the Access Points to work with LCM2. Please make sure you are comfortable with the feature changes before migrating over.
Existing LCM1 users will need to create new accounts in LCM2 in order to use it. All LCM1 account information, including user profiles and network settings, will not be transferred to LCM2.
Linksys will continue to operate the LCM1 platform for the duration of the 5 year term offered, then end of life the service. Once Access Points are upgraded, this 5-year cloud license for LCM1 is replaced with the new license terms for LCM2.
Access Points upgraded to LCM2 firmware will have access to LCM2 for the lifetime of the product.
The migration to LCM2 brings new improvements over LCM1 which are listed here (Link to marketing document), but also changes and eliminates some functionality currently available in LCM1:
No Stand Alone Option
The AP will not provide the capability to be configured and managed as a stand-alone device (with exception of configuring connection parameters, i.e. IP address, subnet mask, gateway, VLAN). All management features will now be cloud based. Once configured, the AP can continue operating without a cloud connection, but a cloud connection will be required to make configuration changes.
No Historic Data
Data usage statistics of clients and APs will be real-time only – i.e., populating for the duration of the active cloud session. No historical statistics will be available, e.g. past 7 days, last 24 hours with the exception of online/offline status for devices.
Rogue AP Detection, Block Clients, Band Steering
Not included in LCM2 launch version. To be provided in future releases.
For any technical issues, please consult our online Linksys Cloud Manager 1.0 to 2.0 Migration Guide or contact us at https://www.linksys.com/support. For North American phone support, call our dedicated Business Technical Support line Monday-Friday, 5am-11pm PST at: +1 (877) 855-6899. For all other regions, go here to see your support options or contact your local Linksys office for more information.
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