WVC80N Frequently Asked Questions

TABLE OF CONTENTS

HARDWARE INFORMATION

1. What is the WVC80N?
2. What IP address, username and password are used to login to the WVC80N web-based setup page?
3. How can I reset the WVC80N to factory defaults?
4. What is the warranty period of the WVC80N?
5. How can I reboot the WVC80N?
6. How does the WVC80N prevent unauthorized use?
7. Why can't I see live images on my web browser?
8. Why does the live image look black and white, not full color?
9. Why does it take so long for the live image to move/change?
10. Why can't I receive image from the camera in my email (or on FTP server)?
11. What can I do if I forgot the password and cannot access the camera?
12. Why can't I connect to the camera with my web browser?

SUPPORTED SECURITY

1. Can I configure WVC80N by Hypertext Transfer Protocol Secure (HTTPS)?
2. How many video formats does WVC80N support?
3. What video resolution does WVC80N support?
4. What frame rate does WVC80n support?
5. Does WVC80N support Motion Detection?
6. Which Dynamic Domain Name System (DDNS) does WVC80N support?
7. Does WVC80N support email alert?
8. Does WVC80N support File Transfer Protocol (FTP) upload?
9. Can I use as many characters as I want for the FTP password when setting up this camera feature using its web-based setup page?
10. Using the motion detection feature, why do I receive emails which don't show any moving objects?
11. How many users does WVC80N support at most?
12. Does WVC80N have an embedded microphone?
13. When I try to connect to the camera, will I get a prompt for a user name and password?
14. Does WVC80N support Real Time Streaming Protocol (RTSP) and Real-time Transport Protocol (RTP) multicast?

LEDs

1. What LEDs does the WVC80N have?

TROUBLESHOOTING

1. Can I directly connect the camera to wired and wireless networks at the same time?

FIRMWARE UPGRADE

1. How do I upgrade the firmware on the WVC80N?
 


HARDWARE INFORMATION

1. What is the WVC80N?

The Linksys WVC80N is a high-performance network camera.  This multifunctional surveillance system supports high quality video and audio.  The defining characteristic of the product, setting it apart from conventional computer cameras, is that it is a stand-alone system with a built-in CPU, web server and multiple video format compatibility.  For those in need of personal surveillance equipment, WVC80N is an ideal device providing a low-cost, convenient solution for remote monitoring and home security.

 
2. What IP address, username and password are used to login to the WVC80N web-based setup page?

The camera does not have a default IP address.   It automatically obtains an IP address from the router or DHCP server where it is connected.   If the camera is connected to a Linksys router, by default the IP address assigned to the camera would normally be a value between 192.168.1.100 and 192.68.1.149 depending on the settings on the router.  The default username and password is admin.
   
3. How can I reset the WVC80N to factory defaults?

By using the web-based setup page for configuration, go to Setup > Administration tab and click Restore Defaults button.  Alternatively, you may press and hold the Reset button for 10 seconds, which is located at the side panel of the camera.

NOTE:  All the camera settings will be restored to factory defaults.
  
4. What is the warranty period of the WVC80N?

The warranty period is dependent on the country of purchase.  For more information about your device's warranty, click here.
  
5. How can I reboot the WVC80N?

You must power OFF the WVC80N and power it ON again.

6. How does the WVC80N prevent unauthorized use?

To prevent unauthorized use, the WVC80N provides an authentication process which requires a user name and password set by the camera's administrator.  If you do not have the administrator's password, you cannot change the camera's settings.  However, you may access the live view page by using a general user set up by the administrator.
  
7. Why can't I see live images on my web browser?

  • Check if the camera is connected to a power outlet and has been powered ON properly.
  • Double check if your camera is connected to the Internet.
  • Check if your Internet is working normally.  Sometimes it may take a while to load the live images when the network is busy.

8. Why does the live image look black and white, not full color?

Check the camera's video setting.   You may adjust the Brightness, Sharpness, and White Balance to get the favorable color.
  
9. Why does it take so long for the live image to move/change?

  • This may happen when the network connection is busy, especially when there are many cameras connected to the same computer at the same time, or when many users are accessing the same camera.
  • Also, make sure if your computer meets the minimum system requirements when using the camera and NC Monitor.
  • Check if you have set a lower Max Frame Rate for live video.

10. Why can't I receive image from the camera in my email (or on FTP server)?

  • Check first if your SMTP server (or FTP server) is correctly configured.
  • Make sure your email account (or FTP server) is not full.

11. What can I do if I forgot the password and cannot access the camera?

If you do not remember the administrator's password, you may restore the default factory settings by pressing and holding the Reset button for 10 seconds.  Once you access the live view page, you can go to the setup section to recreate a username and password.

12. Why can't I connect to the camera with my web browser?

  • Check if you get the correct IP address of the camera.  Also, make sure the camera's IP address is in the same subnet as that of your router.
  • Double check if your camera is properly connected to the Internet.
  • If your camera is behind a NAT router, you need to set up a virtual server for the camera on the router.

SUPPORTED SECURITY

1. Can I configure WVC80N by Hypertext Transfer Protocol Secure (HTTPS)?

No, it does not support it.

2. How many video formats does WVC80N support?

It supports MPEG-4 and MJPEG.

3. Which Video Resolution does WVC80N support?

It supports three (3) resolutions:  640x480, 320x240 and 160x120.

4. What frame rate does WVC80n support?

It supports 1 to 30 fps (selectable).

5. Does WVC80N support Motion Detection?

Yes.  You can specify three (3) custom areas to detect the motion.

6. Which Dynamic Domain Name System (DDNS) does WVC80N support?

It supports TZO DDNS.

7. Does WVC80N support email alert?

Yes, it does.

8. Does WVC80N support File Transfer Protocol (FTP) upload?

Yes.  It can upload the detection images or video clips to the certain FTP server.

9.  Can I use as many characters as I want for the FTP password when setting up this camera feature using its web-based setup page?

The FTP password can be no longer than 16 characters when setting up the camera FTP feature using the camera’s web-based setup page.  This is by design and will not change.

10. Using the motion detection feature, why do I receive emails which don't show any moving objects?

The motion detection feature doesn't actually detect motion.   It compares frames to see if they are different.  Major differences between frames are assumed to be caused by moving objects.  The motion detector can also be triggered by sudden changes in the level of available light or movement of the camera itself.  Try to avoid these situations.  The motion detection feature works best in locations where there is good steady illumination, and the camera is mounted securely.  This feature cannot be used if the camera is placed in an outdoor area.

11. How many users does WVC80N support at most?

It supports up to 10 users at most.

12. Does WVC80N have an embedded microphone?

Yes.

13. When I try to connect to the camera, will I get a prompt for a user name and password?

You should be prompted for a user name and password when you first connect to the camera.  Enter the Administrator ID and Password set on the Administration > Users screen.  The Username/Password prompt indicates that the administrator has restricted access to specified users.  Ask the administrator for your Username and Password.

14. Does WVC80N support Real Time Streaming Protocol (RTSP) and Real-time Transport Protocol (RTP) multicast?

Yes.

LEDs

1. What LEDs does the WVC80N have?

Power LED (Blue) - The LED lights up blue when the camera is powered ON; the LED blinks when the camera's Power-On-Self-Test (POST) is in progress.    

TROUBLESHOOTING

1. Can I directly connect the Camera to wired and wireless networks at the same time?

No.  Before powering ON the camera, you should decide if you want to connect it to a wireless network via an access point or to a wired network.   If your wireless and wired networks are bridged, then you can access the camera from any networked computer, but it must be directly connected to only one of the networks.

  • To connect the camera to a wireless network, power ON the camera with no network cable attached.  The device will be ready for use when the LED is lit continuously.
  • To connect the camera to a wired network, connect a network cable to it, and then power it ON.  The camera will be ready for use when the LED is lit continuously.

FIRMWARE UPGRADE 

1. How do I upgrade the firmware on the WVC80N?

Follow the step below:

Step 1:
Go to Setup > Administration tab > Upgrade Firmware.  On the pop-up window, click Browse, then select the new Firmware file.

Step 2:
Click the Start Upgrade button and wait for the camera to reboot automatically after the Firmware Upgrade Success message appears.

NOTE:  Do not interrupt the upgrade process.

 

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