How to cancel your Linksys Shield subscription

You can cancel your Linksys Shield subscription by going to iTunes® (for iOS users) or Google Play™ (for Android™ users).  Click on the links below to learn more.
 
IMPORTANT:  Be sure to cancel more than 24 hours before the renewal time.
 

On iOS devices
On Android devices

 

On iOS devices

 
Step 1:
On your Home screen, tap User-added image.
 
Step 2:
Scroll down and tap iTunes & App Store.
 
 User-added image
 
Step 3:
Tap on your Apple ID.
 
User-added image
 
Step 4:
Tap View Apple ID.
 
User-added image
 
NOTE:  If you see a prompt, enter the required credentials then tap Sign In to proceed.
 
User-added image
 
Step 5:
Tap Subscriptions.
 
User-added image
 
Step 6:
Tap the Linksys Shield app.
 
User-added image
 
Step 7:
Tap Cancel Subscription.
 
 User-added image
 
You have now successfully cancelled your Linksys Shield subscription using your iOS device.
 

On Android devices

 
Step 1:
On your Android device, tap the Google Play User-added image icon.
 
Step 2:
On the Google Play home screen, tap the main menu User-added image icon in the upper left.
 
 User-added image
 
Step 3:
Tap Subscriptions. 
 
 User-added image
 
Step 4:
Tap the Linksys Shield app. 
 
User-added image
 
Step 5:
Tap CANCEL SUBSCRIPTION. 
 
 User-added image
 
NOTE:  If you see the What’s making you cancel? screen, choose an answer and tap CONTINUE.
 
User-added image
 
Step 6:
Tap the User-added image button.
 
You have now successfully cancelled your Linksys Shield subscription using your Android device.

Was this support article useful?

Additional Support Questions?
Search Again