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Linksys 1080p 3MP Indoor/Outdoor 360 Mini-Dome Camera, LCAM0336OD Frequently Asked Questions

TABLE OF CONTENTS
 
 
SOFTWARE INFORMATION
 
 
SETUP
 
 

HARDWARE INFORMATION

1. What is the Linksys 1080p 3MP Indoor/Outdoor 360 Mini-Dome Camera, LCAM0336OD?

The Linksys 1080p 3MP Indoor/Outdoor 360 Mini-Dome Camera, LCAM0336OD features a distortion-free display and the ability to plunge and navigate into immersive videos from cameras equipped with Panomorph lenses.  With this 360 camera, you can:
  • Capturing a bird’s eye view of an entire area
  • Digital panning
  • Seeing multiple virtual camera views from the same video source
  • Panomorphing lens
  • Capturing images in a low light environment (no mention Sony sensor)
  • WDR Support- Wide Dynamic Range
  • Built-in Microphone
  • PoE
2. Where can I use the LCAM0336OD Camera?

The LCAM0336OD Camera is for indoor and outdoor use.  It is vandal proof (IK10 rated) and weather proof (IP67).

3. Can I mount the LCAM0336OD Camera?

Yes.  The LCAM0336OD is ceiling and wall-mountable.

4. What are the package contents of the LCAM0336OD?

The LCAM0336OD packaging includes:
  • Network camera
  • Mounting adapter
  • Location sticker, screws, anchors
  • Moisture absorbing dry bag, double-sided tape
  • Allen Key T10
  • CD with documents and video surveillance manager software
5. What are the available ports, slots and button on the LCAM0336OD?
  • One (1) Fast Ethernet Port with Power over Ethernet (802.3af PoE)
  • One (1) Micro SD/SDHC Slot that supports up to 32 GB (Not Included)
6. How do I take care of my 360 camera?

Here are a few things to remember about your camera:
  1. Avoid excessive polishing or cleaning on the camera as the lens cover might diminish its transparency.
  2. Do NOT drop the camera as such can damage it.
  3. Do NOT use harsh detergents, gasoline, acetone, benzene, etc. when cleaning the camera.
  4. Avoid cleaning at elevated temperatures or in direct sunlight.
7. How do I add an SD/SDHC card on the camera?

You can insert your Micro SD/SDHC card into the SD card slot during the installation process.  The maximum card size supported is 32 GB.

NOTE:  Carefully remove the cover as the Mic cable (red/black wire is connected to the cover).  The mini-dome camera does not come with a free SD/SDHC card.  It must be purchased separately.
 
8. Do I need to insert the moisture absorption bags prior to using?

Yes.  You need to insert the moisture absorption bags prior to using.  This is part of the setup process.

9.  What is the polarity of the optional 12 V - 1 A power adapter?

The inner is positive ( + ) and the outer is negative ( - ).

SOFTWARE INFORMATION

1. What are the video surveillance manager system requirements of the LCAM0336OD?
  • Microsoft Windows 7 or 8 (32-bit or 64-bit)
  • Intel® Dual Core CPU 2.0 GHz
  • Dedicated Video Card with 256 MB RAM
  • 4 GB RAM
  • Gigabit LAN Port
  • Sound Card required for audio function
  • Monitor - 1024 x 768 pixels  or more, 24-bit true color
2. What are the supported browsers for remote viewing and management of the LCAM0336OD?

The LCAM0336OD supports the following browsers:
  • IE 9.x or above
  • Firefox 15.x or above
  • Google Chrome 21.x or above
  • Safari® 5.1.x and above
If you can't view the camera image using Internet Explorer (IE) 11, add the IP Address of the camera to the Compatibility View Settings.  Make sure that the ActiveX plug-in has been installed first.  Check Control Panel and look for Linksys Media Control Embedded.

NOTE:  Live viewing on non-IE browsers does not have the same control features as IE.  Only IE supports ActiveX and live video viewing.  The controls you see in IE will not display in non-IE browsers.

3. What are the main firmware features of the LCAM0336OD?

The LCAM0336OD comes with the following features:
  • Multiple streaming support
  • Video Compression format H.264
  • 1080P
  • 3 Megapixel Resolution
  • PoE
  • Supports SD/SDHC card up to 32 GB (not included)
  • Live View
  • Motion Detection & Event Notification
  • HTTPS/HTTP support
  • Desktop Utility
4. How do I reset my Linksys Video Surveillance Manager password?

To reset your Linksys Video Surveillance Manager password, you need to reinstall the software.  

NOTE:  Uncheck all options to prevent deletion of any videos/snapshots.

SETUP

1. How do I set up the LCAM0336OD?

You may check the Hardware Installation process to properly set up the camera on your ceiling or wall.  For easy software configuration, check the Video Surveillance Manager Software Installation.  To learn how, click here.

2. What is the default IP address of the LCAM0336OD?

If there is no DHCP server, the default IP address is 192.168.1.254 for web-based configuration.

3. What is the default user name and password of the LCAM0336OD?

The default user name and password of the camera is admin.

4. How do I reset the LCAM0336OD?

Access the web-based setup page of the camera and go to Configuration > Maintenance > Reset to Default.
  • To reset ALL settings, check all the boxes and click Apply.
  • To reset settings except IP address & Date/Time leave the checkboxes unchecked and click Apply
NOTE:  If you can’t access the web-based setup page of the camera, you may need to use the Reset button.  Remove the cover and hold down the Reset button until the LEDs turn OFF.  The camera will reboot and reset itself.  The camera is ready when all three (3) LEDs are blue.  To learn more, click here.

5. How can I use the Privacy Mask Control?

To utilize the Privacy Mask Control feature, you have to use Internet Explorer (IE).  The camera is equipped with a privacy feature which allows users to mask the camera’s live view.  A black screen will be displayed in place of the live view window.  This application is particularly useful when the camera is being used for home surveillance.  With the privacy button, the user can have privacy while they are going about their daily life. 
 
Check a box to enable a Window, hover over the window to display the drag icon.  Each Window will be color coordinated to better understand which window you are making adjustments to and click Apply.  When you save the settings a black window will appear covering the area you have chosen.

6. How do I create an event for Motion Detection?

Motion Detection can be detected by measuring changes in the speed or vector of an object or objects in the monitored area.  This section allows you to adjust the motion detection settings to be more suitable to your environment.
 
NOTE:  This feature will only work with Internet Explorer browser.
  • Sensitivity - Sensitivity allows you to specify how much movement is required to trigger the motion detection. Lower sensitivity levels will result in more activity needed to trigger an event. 
  • Threshold - Higher threshold level will result in larger object needed to trigger an event. 
  • Window - You can define different motion detection area for different purpose.  Motion detection of each area can be adjusted individually.
7. How do I configure DDNS?

To use the DDNS feature of your router, begin by signing up with a DDNS provider.  Do note, however, that these DNS providers are premium services that require subscription.  Linksys routers only support DynDNS and TZO DDNS service providers.  Access my camera to complete this task.

AUDIO/VIDEO QUALITY

1. What is the maximum resolution and Frames per second (FPS) of the LCAM0336OD?

The resolution and Frames per second (FPS) of the LCAM0336OD are the following and can be adjusted to your preference:
  • 18fps@2048x1536
  • 30fps@1920x1080
  • 30fps@1280x720
2. What is the streaming quality of the LCAM0336OD?

The LCAM0336OD features smooth 3M/1080p/720p video streaming quality when recording to PC-NVR and during remote viewing from PC-NVR and web browsers.

3. What are the audio features of the LCAM0336OD?

The LCAM0336OD has a built-in microphone.

4. What is Open Network Video Interface Forum (ONVIF)?

The Open Network Video Interface Forum (ONVIF) is a non-profit organization that aims to create a global standard for network video products installed within physical security areas to communicate with each other.  The LCAM0336OD supports Open Network Video Interface Forum (ONVIF) v1.0 and 2.0.


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