Encountering problem connecting to the Wi-Fi on my wired Velop system’s Child node
Scenario: I have a wired Velop system where the Parent and Child nodes are wired to a managed switch. Why can’t I connect to the Child node’s Wi-Fi?
See the workarounds below if either one will work:
Workaround 1: When the Velop system is set up with a managed switch as pictured below, your devices will not be able to connect to the Child node’s Wi-Fi unless the managed switch is configured to forward and allow VLAN 3 and VLAN 4 traffic on all ports connecting to a Velop. These two VLANs are needed for Velop’s Wi-Fi setup to function. No configuration is needed for unmanaged switches. To configure VLAN on your Linksys Managed switch, click here. If you have a Linksys Smart Switch, click here.
Workaround 2: When the Velop system is set up with a managed switch as pictured above, turn OFF HomeKit Integration from the Linksys app and power cycle all Child nodes. As a trade off, you cannot link Velop to the Apple® Home app. For complete instructions, follow the steps below:
Log in to the Linksys app. Then, tap the Menu icon at the upper-left corner of the screen and then tap Network Administration.
Toggle the HomeKit Integration button to turn OFF.
You can now power cycle all your Child nodes.