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Concerned about Webcam security? How to Change the Login Password on your Camera

Dear Customer,

We have recently discovered that, unless changed by you, using the default password for your camera could subject your camera to hacking threats.  This could permit a third party to gain unwanted access to your camera’s video feed over the Internet.  To prevent this unwanted access, you must change your camera’s default password.

To make sure our wireless cameras are as safe and secure as possible, Linksys has been working with law enforcement, including the New York Attorney General’s office, to address this issue.  As part of this process, we have developed a firmware update for our Small Business Cameras to help you implement a change to the default password and further safeguard your camera. 

Changing the default login and password for the Linksys Small Business Camera is easy.  Follow the steps below:
Step 1:
Download the firmware update, available here:


QUICK TIP:  To learn how to download and upgrade the camera's firmware, click here.

Step 2:
Once the firmware update loads, access the camera’s web-based setup page and log in using “admin” for both username and password. 
Step 3:
Click on Live View in the upper left corner of the page.

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Step 4:
You will be presented with a prompt stating, Your password is insecure.  
Click on Change Password, then enter your new password twice to verify and click the Save button.
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Step 5:

You will then be required to log in to the camera with your new password. 
You have now successfully changed the login password of your Linksys Small Business Camera!
NOTE:  Please note that if you click on Ignore Policy on the password prompt, you will no longer receive the password reminder, but you will see a red banner display on your Live View window, which will block a portion of the live video feed from your camera, as a reminder that you have not changed your default password. In order to remove this banner, you will need to restore the camera to its factory defaults, click Change Password when prompted again, and change the default password.

Please use caution in setting passwords for your camera.  We recommend that you change your passwords often and use a combination of letters and numbers when creating passwords.  Always make sure your router has a strong password as part of your home network for added security. 

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