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Linksys LAPAC2600 Business Pro Series Wireless-AC Dual-Band MU-MIMO Access Point Frequently Asked Questions

TABLE CONTENTS
 
HARDWARE INFORMATION
 
  1. What is the Linksys LAPAC2600 Business Pro Series Wireless-AC Dual-Band MU-MIMO Access Point?
  2. What are the default username and password used to access the web-based setup page of the Linksys LAPAC2600?
  3. What is the data rate of the Linksys LAPAC2600?
  4. Is the Linksys LAPAC2600 dual-band concurrent?
  5. Does the Linksys LAPAC2600 support Power over Ethernet (PoE)?
  6. How do I reset the Linksys LAPAC2600 to factory defaults?
  7. Does the Linksys LAPAC2600 come with a power adapter?
  8. Can the antennas be replaced?
  9. What does the LED activity of the Linksys LAPAC2600 indicate?
  10. What is the default Host Name?
  11. What is the default wireless network name (SSID)?
  12. Does the Linksys LAPAC2600 support multiple SSIDs?
  13. How do I change the default admin password?
  14. How do I change the channel of Radio 1 or Radio 2?
  15. Can I turn OFF the LED lighting of my Linksys LAPAC2600?
SETUP & INSTALLATION
 
  1. What is the default IP Address of the Linksys LAPAC2600?
  2. How do I install my Linksys LAPAC2600 using the Quick Start Setup Wizard?
  3. How do I access the web-based setup page of my wireless access point?
  4. Can the Linksys LAPAC2600 be wall-mounted?
  5. How do I install the Linksys LAPAC2600 for maximum performance?
WIRELESS CONNECTION & SECURITY
 
  1. What type of wireless security does the Linksys LAPAC2600 use?
  2. Does it support Radius Server?
  3. How many access point devices can be shown in the Rogue AP detection site survey list?
  4. How do I change my LAN IP address?
FEATURES & FUNCTIONS
 
  1. Can the access point act as my DHCP server?
  2. How do I disable the SSID of my access point?
  3. What is Rogue AP?
  4. How does the Rogue AP Detection feature work?
  5. What is a Workgroup Bridge Feature?
  6. Does the access point function as a firewall?
  7. How many users can each radio of the Linksys LAPAC2600 handle at most?
  8. How many SSIDs can the Linksys LAPAC2600 support?
  9. Can I configure the Linksys LAPAC2600 by HTTPS?
  10. How does it work when the channel is set to Auto?
  11. Can Workgroup Bridge Mode work on the 2.4 GHz and 5 GHz radios at the same time?
  12. Since Linksys LAPAC2600 supports dual images, can I swap the firmware between two (2) flashes?
  13. How does the bandwidth usage mechanism of the upstream and downstream bandwidth rate limit work?
  14. What are the guidelines when using the 802.11k and Fast Roaming (802.11r) Feature?
  15. Does the Linksys LAPAC2600 support Fast Roaming (802.11r)?
  16. Does the Linksys LAPAC2600 support file integrity check for firmware upgrade file?
  17. What happens if both the PoE and AC power adapters are connected to the Linksys LAPAC2600 at the same time?
  18. What is the difference between “Isolation” in the Basic Settings page and “Isolation between SSIDs” in the Advanced Settings page?
  19. How do I enable Band Steering?
  20. Does the Linksys LAPAC2600 support Captive Portal?
  21. Does the Linksys LAPAC2600 support Cluster?
TROUBLESHOOTING
 
  1. How do I avoid interference?
  2. How do I resolve issues with signal loss?
  3. What should I do if I have excellent signal strength, but I cannot see my network?
  4. What should I do when there are no LEDs lit on the wireless access point?
  5. How do I create ACL using Linksys LAPAC2600?
  6. What should I do if I can’t access the web-based setup page from my wireless client?
  7. How do I enable or disable the Isolation between SSIDs?
 
FIRMWARE UPGRADE
 
  1. How do I upgrade the firmware of my Linksys LAPAC2600?


HARDWARE INFORMATION

1. What is the Linksys LAPAC2600 Business Pro Series Wireless-AC Dual-Band MU-MIMO Access Point?
 
The Linksys LAPAC2600 Business Pro Series Wireless-AC Dual-Band MU-MIMO Access Point is an 802.11ac dual-band, 4x4 MU-MIMO access point.  It provides continuous and high-speed access between wireless and Ethernet devices.  The access point (AP) enables wireless local area network (WLAN) deployment while providing state-of-the-art wireless networking features.
 
2. What are the default username and password used to access the web-based setup page of the Linksys LAPAC2600?
 
The default username and password of the Linksys LAPAC2600 are both admin.
 
3. What is the data rate of the Linksys LAPAC2600?
 
The PHY data rate is up to 800 Mbps (2.4 GHz) and up to 1.8 Gbps (5 GHz).
 
4. Is the Linksys LAPAC2600 dual-band concurrent?
 
Yes.
 
5. Does the Linksys LAPAC2600 support Power over Ethernet (PoE)?
 
Yes.  It has one (1) PoE port and can be powered ON from an 802.3at-compliant source.
 
6. How do I reset the Linksys LAPAC2600 to factory defaults?
 
To reset your Linksys LAPAC2600 to factory defaults, press and hold the Reset button up to 25 seconds.
 
Alternatively, you can also reset the access point by following these steps:
 
Step 1:
Log in to the access point’s web-based setup page.  For instructions, click here.
 
Step 2:
Select the Maintenance tab then click Factory Default.
 
Step 3:
Select Reset All Parameters to Factory Defaults.
 
Step 4:
Click the Save button.
 
7. Does the Linksys LAPAC2600 come with a power adapter?
 
Yes.
 
8. Can the antennas be replaced?
 
No.  It has four (4) internal dual-band antennas.
 
9. What does the LED activity of the Linksys LAPAC2600 indicate?

 
  • LED (Green) – The LED will blink green when the device is booting.  It will be solid green when it is turned ON with no wireless device connected.
  • LED (Blue) – The LED will blink blue when system upgrade is in progress.  It will be solid blue when it is turned ON with at least one (1) wireless device connected.
  • LED (Red) – The LED will be solid when system is booting or update has failed.
 
10. What is the default Host Name?
 
The default Host Name of Linksys LAPAC2600 is lapxxxxx where x are the last five (5) characters of the MAC address.
 
11. What is the default wireless network name (SSID)?
 
The default wireless network name (SSID) of the Linksys LAPAC2600 is LinksysSMB24G for 2.4 GHz radio and LinksysSMB5G for 5 GHz radio.
 
12. Does the Linksys LAPAC2600 support multiple SSIDs?
 
Yes.  It supports up to eight (8) SSIDs per radio.
 
13. How do I change the default admin password?
 
To change the default admin password, follow the steps below:

 
Step 1:
Access the Linksys LAPAC2600's web-based setup page.  To know how, click here.
 
Step 2:
Select Configuration > User Accounts.

Step 3:
On the User Accounts section, check the box of your current User Name.
 
NOTE:  The default username and password of your Linksys LAPAC2600 is admin.

Step 4:
Enter your preferred username, and password in the New Password fields provided and confirm it.
 
Step 5:
Click Save.
 
14. How do I change the channel of Radio 1 or Radio 2?
 
Access the web-based setup page and then go to Configuration > Wireless > Basic Settings > Wireless Channel.  
If you need to use the higher channels (channels 8-11) when selecting the 20/40 MHz bandwidth, you must select Upper for the Primary Channel setting.  
 
NOTE:  Default channels 1-7 are visible when the Primary Channel is set to Lower.  To enable higher channels, change the Primary channels to Upper which you will then see channels 5-11.
 
15. Can I turn OFF the LED lighting of my Linksys LAPAC2600?
 
Yes.  To do this, follow the steps below:

 
Step 1:
Access the web-based setup page.  To know how, click here.
 
Step 2:
Select Configuration > Administration > LED Lighting.
 
Step 3:
Uncheck the LED Lighting check box and click Save.
 
SETUP & INSTALLATION
 
1. What is the default IP Address of the Linksys LAPAC2600?
 
If there is no DHCP server on your network, the Linksys LAPAC2600's default IP Address is 192.168.1.252.
 
2. How do I install my Linksys LAPAC2600 using the Quick Start Setup Wizard?
 
Installing your access point is quick and easy using the built-in Setup Wizard.  Click here for detailed instructions.
 
3. How do I access the web-based setup page of my wireless access point?
 
There are two (2) ways in accessing the web-based setup page of your access point.  For detailed instructions, click here.
 
IMPORTANT:  As a security feature, access to the web-based setup page using wireless client devices is disabled.  This feature can be enabled once you have gained access to the web-based setup page of your access point using an Ethernet cable.

4. Can the Linksys LAPAC2600 be wall-mounted?
 
Yes.  For instructions on how to mount your dual-band access point, click here.
 
5. How do I install the Linksys LAPAC2600 for maximum performance?
 
The access point should be installed such that the antenna is facing the maximum usage area.  It can be either mounted on your wall or your ceiling.
 
WIRELESS CONNECTION & SECURITY

1. What type of wireless security does the Linksys LAPAC2600 use?
 
The Linksys LAPAC2600 supports the following wireless security: WEP (64/128 bit), WPA2
-Personal, WPA/WPA2-Personal, WPA2 - Enterprise, WPA/WPA2 - Enterprise and RADIUS or Disabled.
 
2. Does it support Radius Server?
 
Yes.
 
3. How many access point devices can be shown in the Rogue AP detection site survey list?
 
There is no limit.
 
4. How do I change my LAN IP address?
 
On your access point’s web-based setup page, click Configuration > LAN > Network Setup.  Then, go to IP Settings and select  Static IP Address.  Then, enter your IP Address.
 
FEATURES & FUNCTIONS

 
1. Can the access point act as my DHCP server?
 
No.  The access point is only a wireless hub.  It cannot be configured to handle DHCP capabilities.
 
2. How do I disable the SSID of my access point?
 
Access the web-based setup page, click Configuration > Wireless  > Basic Settings.  Then, select your SSID and uncheck the Enable check box.  Then, click Save.

 
3. What is Rogue AP?
 
Rouge AP detection is used to detect the unexpected or unauthorized access point installed in a secure network environment.

The access point (AP) can perform an RF scan on all channels on each radio to detect all APs in the vicinity of the network.  If Rogue APs are detected, they are shown on the Rogue AP Detection page.  If an AP listed as a rogue is legitimate, you can add it to the Known AP List.

NOTE:  An AP not in the Trusted zone will prevent connectivity, this is only to keep tabs on which APs are trusted APs.  An admin can use this information to use additional tools to trace the Rogue AP and remove it from the network.

 
4. How does the Rogue AP Detection feature work?
 
Once you enabled the Rogue AP detection feature in in the Linksys LAPAC2600, go to the Rogue AP detection Web GUI.  When the Site survey is done, it will display the results of the Rogue APs that were detected.
 
5. What is a Workgroup Bridge Feature?
 
The Workgroup Bridge Feature allows the access point to extend the accessibility of a remote network.  In Workgroup Bridge mode, the access point acts as a wireless station (STA) on the wireless LAN.  It can bridge traffic between a remote wired network or associated wireless clients and the wireless LAN that is connected using the Workgroup Bridge mode.
 
6. Does the access point function as a firewall?
 
No.  The access point is only a bridge from wired Ethernet to wireless clients. 
 
7. How many users can each radio of the Linksys LAPAC2600 handle at most?


A maximum number of 32 clients per Radio can associate to the access point.
 
8. How many SSIDs can the Linksys LAPAC2600 support?
 
This device supports eight (8) BSSIDs on per radio.  It uses eight (8) different virtual MAC addresses.  This totals to 16 SSIDs for both radios.
 
9. Can I configure the Linksys LAPAC2600 by HTTPS?
 
Yes.  Access the web-based setup page then go to Configuration > Administration > Management Access.  You have to uncheck the HTTPS checkbox before checking the HTTP to HTTPS Redirect checkbox.
 
10. How does it work when the channel is set to Auto?
 
The Linksys LAPAC2600 will check the channel with the lowest amount of wireless interference when the device reboots or user changes the parameters of wireless radio to cause the radio to restart.  The wireless client will connect to this channel with the lowest amount of wireless interference.
 
11. Can Workgroup Bridge Mode work on the 2.4 GHz and 5 GHz radios at the same time?
 
No.  The Workgroup Bridge mode only works with one (1) radio at a time.

12.
Since Linksys LAPAC2600 supports dual images, can I swap the firmware between two (2) flashes?

No.
 
13. How does the bandwidth usage mechanism of the upstream and downstream bandwidth rate limit work?
 
All wireless clients associated to an SSID will share the bandwidth.  The SSIDs have been configured with Rate Limit.
 
14. What are the guidelines when using the 802.11k and Fast Roaming (802.11r) Feature?
 
For detailed guidelines, click here.
 
15. Does the Linksys LAPAC2600 support Fast Roaming (802.11r)?
 
Yes.  To know how to enable the feature, click here.

 
16. Does the Linksys LAPAC2600 support file integrity check for firmware upgrade file?
 
Yes.
 
17. What happens if both the PoE and AC power adapters connect to the Linksys LAPAC2600 at the same time? 


The Linksys LAPAC2600 will  get power from PoE as it has higher precedence over AC.
 
18. What is the difference between “Isolation” in the Basic Settings page and “Isolation between SSIDs” in the Advanced Settings page?
  • Basic Settings page - If enabled, wireless clients cannot communicate with others using similar SSIDs.
  • Advanced Settings page - If enabled, wireless clients using different SSIDs cannot communicate with one other.
19. How do I enable Band Steering?
 
Once you have accessed the web-based setup page of your the Linksys LAPAC2600, go to Configuration > Wireless > Advanced Settings.  Tick the Enable checkbox next to Band Steering then click Save.
 
20. Does the Linksys LAPAC2600 support Captive Portal?
 
Yes.
 
21. Does the Linksys LAPAC2600 support Cluster?
 
Yes.
 
TROUBLESHOOTING
 
1. How do I avoid interference?
 
Using multiple access points on the same channel and in close proximity to one another will generate interference.  When employing multiple access points, make sure to operate each one on a different channel or frequency.
 
2. How do I resolve issues with signal loss?
 
There is no way to know the exact range of your wireless network without testing.  Every obstacle placed between an access point and a wireless computer will create signal loss.  Leaded glass, metal, concrete floors, water and walls will inhibit the signal and reduce range.  Start with your access point and your wireless computer in the same room and move it away in small increments to determine the maximum range in your environment.  You can also try using different channels, as this may eliminate interference affecting only one (1) channel.  Also, you can go the access point’s web-based setup page, click Wireless > Advanced Wireless and make sure the output power is set to 100%.
 
3. What should I do if I have excellent signal strength, but I cannot see my network?
 
Wireless security such as WEP or WPA is probably enabled on the access point, but not on your wireless adapter or vice versa.  Verify that the same wireless security settings are being used on all devices in your wireless network.
 
4. What should I do when there are no LEDs lit on the wireless access point?
 

Try the following recommendations:
  • If using a PoE switch or device to power on the access point, make sure you are using the PoE port marked on the access point.
  • If you are using the power adapter, make sure that the power cord of the PoE switch is plugged into a working power outlet or power strip.
  • Make sure that the PoE switch is functioning normally.
5. How do I create ACL using Linksys LAPAC2600?
 
For detailed instructions on how to configure an ACL with Linksys LAPAC2600, click here.
 
6. What should I do if I can’t access the web-based setup page from my wireless client?
 
Accessing the web-based setup page through wireless is disabled by default as part of the access point’s security feature.  To access the web interface, you need to hardwire your computer to the access point.
 
7. How do I enable or disable the Isolation between SSIDs?
 
Access the Linksys LAPAC2600’s web-based setup page, and then click Configuration > Wireless > Advanced Settings.  Then, check or uncheck the Isolation between SSIDs box to enable or disable this feature.
 
FIRMWARE UPGRADE
 
1. How do I upgrade the firmware of my Linksys LAPAC2600?

 
Step 1:
Access the web-based setup page of your access point.  For instructions, click here.
 
Step 2:
Click on Maintenance > Firmware Upgrade, click the Browse button and select the new firmware file.
 
Step 3:
Click the Upgrade button.

NOTE:  Do NOT power OFF or press the Reset button while upgrading the firmware of the access point.  The Linksys LAPAC2600 will reboot automatically after the firmware upgrade is completed.

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