text.skipToContent text.skipToNavigation

Tips on resolving slow wireless connection on a Mac® computer and other Apple® devices

Slow wireless connectivity is mainly caused by the following factors:

NOTE:  This article assumes that your Linksys wireless router is working properly.

Wireless security compatibility

It is highly recommended to use WPA/WPA2 or WPA to WPA2 to ensure wireless network stability and better security.  Should your current wireless settings be set to WEP security, change it to any of the above mentioned security types.  For instructions, click here.

Router firmware is outdated

With new firmware releases, you can resolve your wireless network’s slow connectivity by updating your Linksys router’s firmware.  For instructions, click here.

NOTE:  For new routers, the auto update feature will take effect should there be new firmware releases.  For further information on this feature, click here.

Crowded preferred networks

Whenever you connect to any wireless network, your computer saves the network settings so the next time you’re at the same location, your computer will automatically connect to it.  Wireless network settings tend to change when the administrator decides to change either the security type or the password itself.  This setting can be corrupted and creating/deleting preferred networks may fix it.  For instructions, click here.

DHCP auto settings not working

Changing the DHCP Server setting to Manual will provide a more stable connection with your wireless router.  Make sure that you assign a higher IP address to your Mac® computer to avoid interference with your other computers or devices running on DHCP auto.  For instructions on how to set a static IP, click here.

Wireless signal compatibility

If your Linksys router’s wireless signal is set to an exclusive signal (i.e. Wireless B only or G only), set it to Mixed mode.  It is best to set your network’s wireless signal to accommodate all types of wireless devices.  This is to avoid exclusions of other devices you would like to use on your network.

Refer to the table below on the wireless signal compatibility for Apple® devices:

Apple DeviceWi-Fi Specifications
Apple iPod® Touch802.11b/g/n Wi-Fi (802.11n 2.4 GHz only)
Apple iPhone® 3GS802.11b/g Wi-Fi
Apple iPhone® 4802.11b/g/n Wi-Fi
Apple iPhone® 4S802.11b/g/n Wi-Fi (802.11n 2.4 GHz only)
Apple iPad®802.11a/b/g/n Wi-Fi
MacBook Pro®802.11n Wi-Fi

For instructions on how to set up your wireless network, click here.

Was this support article useful?

Additional Support Questions?

Search Again

CONTACT SUPPORT