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PLWK400 Frequently Asked Questions

TABLE OF CONTENTS

HARDWARE INFORMATION

1. What is the PLWK400?

SECURITY SUPPORTED

1. How do I configure each powerline adapter with Advanced Security?
2. How do I configure my own security key between my powerline devices?

LEDs

1. What LEDs does the PLE400 and PLW400 powerline adapter have?

PORTS AND BUTTONS

1. What buttons and ports does the PLE400 and PLW400 powerline adapter have?

TROUBLESHOOTING

1. How can I create a powerline network?
2. What should I do if none of the LEDs light up after I installed the powerline adapter?
3. What should I do if the Ethernet LEDs do not light up on the powerline adapter?
4. How can I tell if the two (2) powerline devices are communicating?

FIRMWARE UPGRADE METHOD

1. How do I upgrade the firmware on the PLE400 and PLW400?

SPECIAL FEATURES

1. What is the transfer rate of the PLE400 and PLW400?
2. Do the PLE400 and PLW400 have a web-based setup page?
3. What is the internal power supply used by the PLE400 and PLW400?


HARDWARE INFORMATION

1. What is the PLWK400?

The Linksys PLWK400 is a Powerline AV Wireless Network Extender Kit that consists of one (1) single-port adapter (PLE400) and one (1) wireless single-port adapter (PLW400).  These two (2) powerline adapters provide easy setup and let you connect wired and wireless network devices to your home powerline network.

NOTE:  To know more about the Linksys PLE400, click here.  For the Linksys PLW400, click here.

SECURITY SUPPORTED

1. How do I configure each powerline adapter with Advanced Security?

Step 1:
Press and hold the HomePlug Simple Connect  button on the first powerline adapter for at least one (1) second until the Powerline  LED begins to flash slowly.  The adapter then creates a new network key for the powerline network to use.

Step 2:
Press and hold the HomePlug Simple Connect  button on the second powerline adapter for at least one (1) second until the Powerline  LED begins to flash slowly.  When the LED stops flashing, the new network key has been shared with the first adapter.

NOTE:  For detailed instructions on how to set up Advanced Security, click here.

2. How do I configure my own security key between my powerline devices?

Step 1:
Install and launch the Powerline AV Utility that came with your powerline device.

Step 2:
Click on the Security tab.

NOTE:  You will see a list of devices connected.

Step 3:
Check the box on the devices that you would like to configure and enter your desired key under Change Network Key.

Step 4:
Click Apply changes.

NOTE:  For detailed instructions on how to do this, click here.

LEDs

1. What LEDs does the PLE400 and PLW400 powerline adapter have?

PLE400

Power - Lights up when the powerline adapter is powered ON.
Ethernet - Lights up when a wired network device is connected to Ethernet (network) port of the powerline device.
LED - Flashes to indicate network activity.
Powerline - Lights up when the adapter is connected to the powerline network.  The LED flashes to indicate network activity.

PLW400

Powerline - Lights up when the adapter is connected to the powerline network.  The LED flashes to indicate network activity.
Ethernet - Lights up when a wired network device is switched on and connected to the adapter’s Ethernet port.  The LED flashes to indicate network activity.
Wireless - Lights up when a wireless network device is connected to your PLW400.
Wi-Fi Protected Setup™ - Flashes while a wireless network device is connecting with your PLW400 using Wi-Fi Protected Setup™.
Power - Lights up when the adapter is connected to an electrical outlet.

NOTE:  To know more about the Linksys PLE400 LEDs, click here.  For the Linksys PLW400 LEDs, click here.

PORTS AND BUTTONS

1. What ports and buttons does the PLE400 and PLW400 powerline adapter have?

PLE400

Ethernet port - This Ethernet port connects a computer or another networking device.
Reset button - Restores your powerline adapter to factory defaults.  To do this, press and hold the Standby/Reset button for at least ten (10) seconds using a pin or a pointed object.
HomePlug Simple Connect button - Configures advanced security for your powerline network.

PLW400

Ethernet port - This Ethernet port connects a computer or another networking device to the PLW400.
Reset button - Restores your powerline adapter to factory defaults.  To do this, press and hold the Reset button for at least 10 seconds using a pin or a pointed object.  You can also use the adapter’s web-based setup page to reset it.
HomePlug Simple Connect button - Configures advanced security for your powerline network.
Wi-fi Protected Setup™ button - Connect with other wireless network devices that have a Wi-Fi Protected Setup™ button.

NOTE:  For instructions on how to reset the powerline adapter, click here.  To know more about the Linksys PLE400 ports and buttons, click here.  For the Linksys PLW400 ports and buttons, click here.

TROUBLESHOOTING

1. How can I create a powerline network?

To create a powerline network, you need at least two (2) powerline adapters.  You can start by connecting one (1) powerline adapter (PLE400) to your network router then connect your computers or other devices to the second powerline adapter (PLW400).

For detailed instructions on how to create a network using your powerline adapters, click here.  If you are going to set up a wireless powerline adapter like the PLW400, click here.

NOTE:  Make sure that your powerline adapters and the devices connected to it are on the same circuit breaker.

2. What should I do if none of the LEDs light up after I installed the powerline adapter?

If this happens, follow the steps below:

Step 1:
Disconnect the powerline adapter from the power outlet.

Step 2:
Disconnect the Ethernet cable from the adapter and wait for five (5) seconds.

Step3:
Re-connect the Ethernet cable to the adapter.

Step 4:
Re-connect the adapter to the power outlet.

NOTE:  Make sure that the electrical outlet is working properly.

QUICK TIP:  If LEDs still don’t light up, plug a different device into the power outlet and power it ON.

3.  What should I do if the Ethernet LEDs do not light up on the powerline adapter?

When the Ethernet port detects a local network connection, the Ethernet LED should light up.  If not, follow the steps below:

Step 1:
Ensure that the Ethernet network cable is securely connected to the adapter and to your computer or other network devices.

Step 2:
Check if the Ethernet adapter on your computer is working properly.

4. How can I tell if the two (2) powerline devices are communicating?

The Powerline  LED will be lit solid on each powerline device.

FIRMWARE UPGRADE METHOD

1. How do I upgrade the firmware on the PLE400 and PLW400?

Launch the adapter's Powerline AV Utility.  Under Network Status tab, select your adapter model.  Go to the Administration tab then click on the Upgrade button under Firmware Upgrade.

NOTE:  For the PLW400, you can also use its web-based setup page.  On the Setup page, go to Administration > Firmware Upgrade.  Click on the Browse button and look for the firmware file you have downloaded then click the Start Upgrade button.  For detailed instructions on how to upgrade the firmware of the PLW400, click here.

SPECIAL FEATURES

1. What is the transfer rate of the PLE400 and PLW400?

The transfer rate of the PLE400 and PLW400 powerline adapter is 200 Mbps.

2. Do the PLE400 and PLW400 have a web-based setup page?

The PLE400 only comes with the Powerline AV Utility.  On the other hand, the PLW400 both comes with the Powerline AV Utility and a web-based setup page.  To learn more about the Powerline AV Utility, click here.

NOTE:  To learn how to use the PLW400 configuration utility, click here.  To learn how to access the web-based setup page of the PLW400, click here.

3. What is the internal power supply used by the PLE400 and PLW400?

100-240 V AC/ 50-60 Hz


Related Articles:

PLW400 Frequently Asked Questions
PLE400 Frequently Asked Questions
How powerline networking works
Resolving issues encountered on the PLW400

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