IMPORTANT: Before you begin, make sure that you have already accessed the dashboard. For instructions when using an Android™ device, click here. For iOS, click here.
On the Dashboard screen, go to Parental Controls.
NOTE: For iOS, scroll down to the bottom of the screen or tap on the menu icon on the upper left side of the screen to access the feature.
Tap Control a Device.
NOTE: This screen will only appear if you have not yet set up Parental Controls on any device.
Select a device from the list.
Tap on Pause Internet Access or the pause button to pause the internet connection for the device.
Below is how the paused device will appear on the Parental Controls screen.
This is how the paused device will appear on the dashboard for an Android device.
To check the internet connection status on the device, open a new browser and try to connect to the internet. It should no longer have internet access.