How to configure the Priority settings

What is Priority and where can I find it in the Linksys app?

Your Linksys router can give devices on your home network priority for internet access.  You can access this feature from the main menu in the Linksys app.

How does the Priority feature work?

With the Priority feature, you can choose up to three devices – wired or wireless – to move to the front of the WiFi line.  The rest of the devices on your network will share the remaining bandwidth.  You might want to assign priority to work devices, devices that stream videos, or devices that you use for online gaming.

How do I Prioritize Video Calls?

Some MX-series routers also allow you to prioritize devices when they use video calling applications.  Right now, that means any device – wired or wireless - that starts or joins a Zoom or a Microsoft® Teams video conference will have priority over all other devices which will share the balance of your bandwidth.  This way, your video calls will have the most speed and throughput possible.  Video call prioritization is currently only supported on Linksys MX4000 Series (MX4200, MX4200 v2, MX8400, and MX12600).

This article will show you how to use the Priority feature.

Configuring Priority settings using the Linksys app
 
Step 1:
Connect your mobile device to your router's WiFi then open the Linksys app.
 

Step 2:
Tap Manage Your Wi-Fi.
 
sf203482-001_en_v10.png

Step 3:
You will be prompted to log in using your Linksys cloud account.  Enter the necessary credentials and tap Log in

NOTE:  You can also choose to log in using your Router Password.
 
sf203482-002_en_v10.png

Step 4:
On the Dashboard, tap the menu icon in the upper-left corner and tap on Priority.
 
sf203482-003_en_v10.png

Step 5:
Select either Video Calls or By device.

Video Calls:
This option will prioritize the Zoom and Microsoft Teams applications.  Tap on Video Calls and turn ON the feature.

NOTE:  You may only choose one method of priority at a time.  For example, if you change from Video Calls to By device, Video Calls will be turned Off.

 
sf203482-004_en_v10.png
 
sf203482-005_en_v10.png

By device:

Click Add a Device, then select up to three devices and save your settings.
 
sf203482-006_en_v10.png
 
NOTE:  To delete a device from the list, tap the delete icon next to the device name and press Remove

 
sf203482-007_en_v10.png
 
         sf203482-008_en_v10.png
 
Using the Priority feature on LinksysSmartWifi.com

LinksysSmartWifi.com also has the Priority feature on the Dashboard.  You can configure the Priority feature by selecting Priority under Smart Wi-Fi Tools.  Here you can choose Video Calls and By Device.


To enable Priority by Video Calls, toggle the Priority switch to the ON position and press Yes.
 
sf203482-009_en_v10.png
 
sf203482-010_en_v10.png
 
sf203482-011_en_v10.png

To enable Priority By Device, toggle the Priority switch to the ON position and click Yes.
 
sf203482-0012_en_v10.png

NOTE:  Enabling Priority By Device will disable Video Calls.  You may only choose one method of priority at a time.  For example, if you change from Video Calls to By Device, Video Calls will be then turned OFF.
 
sf203482-0013_en_v10.png
 

Was this support article useful?

Additional Support Questions?
Search Again