Checking the IP address of the computer allows you to verify if the computer is getting a valid IP address from the router. You have to check the TCP/IP properties of the Ethernet Adapter installed on the computer.
For instructions, please select from the options below for specific instructions on various operating systems:
Windows 10
Windows 8/8.1
Windows 7/Vista
Windows XP
Windows 10
If your computer is getting a 0.0.0.0 or 169.254.xxx.xxx IP address, you need to release and renew your IP address. For instructions, click here.
Windows 8/8.1
Step 2:
Click Command Prompt.
If your computer is getting a 0.0.0.0 or 169.254.xxx.xxx IP address, you need to release and renew your IP address. For instructions, click here.
Windows 7/Vista
If your computer is getting a 0.0.0.0 or 169.254.xxx.xxx IP address, you need to release and renew your IP address. For instructions, click here.
Windows XP
If your computer is getting a 0.0.0.0 or 169.254.xxx.xxx IP address, you need to release and renew your IP address. For instructions, click here.
For instructions, please select from the options below for specific instructions on various operating systems:
Windows 10
Windows 8/8.1
Windows 7/Vista
Windows XP
Windows 10
Step 1:
Right-click on the Windows key then select Command Prompt.
Right-click on the Windows key then select Command Prompt.

Step 2:
On the Command Prompt, enter “ipconfig/all” then press [Enter].
On the Command Prompt, enter “ipconfig/all” then press [Enter].

Step 3:
Check your computer’s IP address in the IPv4 Address section.
Check your computer’s IP address in the IPv4 Address section.

NOTE: They should have the same first three (3) octets as the Default Gateway.
If your computer is getting a 0.0.0.0 or 169.254.xxx.xxx IP address, you need to release and renew your IP address. For instructions, click here.
Windows 8/8.1
Step 1:
Press the Windows
key on your keyboard and then enter “command prompt” to display the Command Prompt shortcut. A search box on right side of the screen will appear.
Press the Windows


Step 2:
Click Command Prompt.

Step 3:
On the Command Prompt, enter “ipconfig/all” then press [Enter].
Step 4:
Check your computer’s IP address in the IPv4 Address section.
On the Command Prompt, enter “ipconfig/all” then press [Enter].
Step 4:
Check your computer’s IP address in the IPv4 Address section.

NOTE: They should have the same first three (3) octets as the Default Gateway.
If your computer is getting a 0.0.0.0 or 169.254.xxx.xxx IP address, you need to release and renew your IP address. For instructions, click here.
Windows 7/Vista
Step 1:
Click the Pearl
button located at the bottom-left corner of the screen and in the Start Search enter “command prompt”, then press [Enter].
Step 2:
On the Search Programs and Files bar, enter “command prompt”, then press [Enter].
Click the Pearl

Step 2:
On the Search Programs and Files bar, enter “command prompt”, then press [Enter].

Step 3:
On the Command Prompt, enter “ipconfig/all” then press [Enter].
Step 4:
Check your computer’s IP address in the IPv4 Address section.
On the Command Prompt, enter “ipconfig/all” then press [Enter].
Step 4:
Check your computer’s IP address in the IPv4 Address section.

NOTE: They should have the same first three (3) octets as the Default Gateway.
If your computer is getting a 0.0.0.0 or 169.254.xxx.xxx IP address, you need to release and renew your IP address. For instructions, click here.
Windows XP
Step 1:
Click Start then click Run.
Click Start then click Run.

Step 2:
When the Run window opens, enter “cmd” in the Open field then click OK.
Step 3:
In the Command Prompt window, enter “ipconfig/all” then press [Enter].
When the Run window opens, enter “cmd” in the Open field then click OK.
Step 3:
In the Command Prompt window, enter “ipconfig/all” then press [Enter].
Step 4:
Check your computer’s IP Address.
Check your computer’s IP Address.

NOTE: They should have the same first three (3) octets as the Default Gateway.
If your computer is getting a 0.0.0.0 or 169.254.xxx.xxx IP address, you need to release and renew your IP address. For instructions, click here.