text.skipToContent text.skipToNavigation

Unable to find my 5 GHz network when installing the Linksys range extender

Scenario:

Your wireless router is set to a Dynamic Frequency Selection (DFS) channel.  Then, you decide to extend the network using a Linksys range extender.  However, you can’t see the 5 GHz network name (SSID) from the list of available networks on the extender’s Site Survey list.

User-added image

QUICK TIP:  The Site Survey feature of your Linksys range extender displays all the wireless networks within the range of coverage.
 
Solution:
 
To resolve this concern, follow the instructions below:
 
Step 1:
Check if your router is DFS certified.
 
NOTE:  Not all dual-band routers support DFS.  Examples of dual-band routers that support DFS are Verizon FIOS G1100, Linksys EA9500 (EMEA models), Apple AirPort Extreme®, WNDR3700v4, WNDR4300 and others.
 
Step 2:
If the router is DFS certified, log in to your router’s page.  To learn how you can access the Linksys Smart Wi-Fi Router’s page, click here. 
 
Step 3:
Under the Router Settings section, click Wireless.
 
User-added image
 
Step 4:
Look for the 5 GHz network section then check if the Wireless Channel is set to Auto or to a DFS channel.
 
NOTE:  DFS channels include ranges of 52-64 and 100-140.
 
Step 5:
If the router is set to Auto or a DFS channel, change it to channels 36-48 or 149-165.
 
NOTE:  Some countries do not support Wi-Fi channels 149-165.
 
User-added image
 
Step 6:
Click User-added image or User-added image to save the settings.
 
Step 7:
After changing the router's channel to non-DFS, return to your Linksys range extender’s Site Survey page again or refresh the network list and you should now be able to see your 5 GHz router network name in the list of available networks you can extend.

Was this support article useful?

Additional Support Questions?

Search Again

CONTACT SUPPORT