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Encountering difficulties in accessing the access point’s web-based setup page

This article will discuss some of the things that you can do if you are having problems in accessing the web-based setup page of a Linksys access point.

Resolving web-based setup page issues for wired connections

NOTE:  These instructions are only applicable if the computer and the access point are hardwired to the router.

i.       Connecting the Access Point to the router

Step 1:
Connect one end of an Ethernet cable to the Ethernet port of the Linksys access point then the other end to one of the Ethernet ports of the Linksys wired router.

Step 2:
Using another Ethernet cable, connect one end to the Ethernet port of the computer while connect the other end to the Ethernet port of the router.  For instructions, click here.

NOTE:  For other models of Linksys access points (eg. WAP610N), you can directly connect the access point to the computer using an Ethernet cable.

Your setup should look like this:
 

 
 

Once you are finished with connecting the needed devices, check the LEDs of the access point.

ii.        Checking LEDs of the Access Point

The LEDs of every Linksys device indicates the status of all connections made to your access point to other devices.  For instructions on checking the LED of your access point, click here.

iii.        Pinging the IP Address of the Access Point

By performing a ping test on the IP address of your access point, you will be able to determine if the computer is connected to the access point.  For instructions on pinging the access point, click here.  For Mac users, click here.

If you are still experiencing difficulties after the ping test, you may need to disable the proxy settings of your web browser.

iv.        Disabling the Browser’s Proxy Settings

When the proxy server of your web browser is enabled, the IP address of your access point might not be recognized since it uses the IP address of your proxy server.  Therefore, it is important to disable the browser’s proxy settings. For instructions, click here.  For Mac users, click here.

If you are still unable to access the web-based setup page after disabling the proxy settings, you may try resetting your device to its default settings.  For instructions on device reset, click here.

Resolving web-based setup page issues for wireless connections

i.         Connecting wirelessly to your Access Point

Connect your wireless computer to the access point.  For instructions, click here.

ii.        Checking computer’s connectivity to the Access Point

By performing a ping test on the IP address of your access point, you will be able to determine if the computer is connected to the access point.  For instructions on pinging the access point, click here.  For Mac users, click here.

If you are still experiencing difficulties after the ping test, you may need to disable the proxy settings of your web browser.

iii.         Disabling the Browser’s proxy settings

When the proxy server of your web browser is enabled, the IP address of your access point might not be recognized since it uses the IP address of your proxy server.  Therefore, it is important to disable the browser’s proxy settings.  For instructions, click here.  For Mac users, click here.

iv.         Disabling the computer’s firewall

Your computer’s firewall might also interfere with your attempt to access the web-based setup page of your access point.  For instructions on disabling the firewall, click here.  For Mac users, click here.

If you are still unable to access the web-based setup page after disabling the proxy settings, you may try resetting your device to its default settings.  For instructions on device reset, click here.



Related Article:

Accessing the access point’s web-based setup page

 

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