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Phone, email, and chat support for KiSS branded and DMA-series products

As of August 6, 2012, we no longer provide technical support over phone, email, and chat for all KiSS branded and DMA-series models (DMA2100 and DMA2200), as these products have been discontinued from sales and engineering.

However, you may still use a variety of online support solutions we have developed for KiSS and DMA-series products.  To learn how, follow the steps below:

Step 1:
Go to the Linksys Support Site and choose your region by clicking on the link at the top-right corner of the page.  Then, select your location and language.

NOTE:  In this example, United States English is selected.

Step 2:
Click on the Support section at the top.

Step 3:
Enter your device’s model number in the Start Here field and press [Enter].

QUICK TIP:  If you do not know the model number of your device, click the Where’s my model number? link to learn how to find it.

Step 4:
You will then be directed to your device’s product support page.  Click the Downloads tab.

Step 5:
Click the drop-down arrow and select your device’s Hardware Version number.

All the specific version number’s downloadable items will be displayed.

Step 6:
Click the Forums tab.

You will then be shown with specific forum topics about your device.

NOTE:  In this example, DMA2200 is used.

Alternatively, you may also go to the Community Forums to find help and support for KiSS and DMA-series products from the users’ community.

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