As of August 6, 2012, we no longer provide technical support over phone, email, and chat for all KiSS branded and DMA-series models (DMA2100 and DMA2200), as these products have been discontinued from sales and engineering.
However, you may still use a variety of online support solutions we have developed for KiSS and DMA-series products. To learn how, follow the steps below:
Step 1:
Go to the Linksys Support Site and choose your region by clicking on the link at the top-right corner of the page. Then, select your location and language.
NOTE: In this example, United States English is selected.
Step 2:
Click on the Support section at the top.
Step 3:
Enter your device’s model number in the Start Here field and press [Enter].
QUICK TIP: If you do not know the model number of your device, click the Where’s my model number? link to learn how to find it.
Step 4:
You will then be directed to your device’s product support page. Click the Downloads tab.
Step 5:
Click the drop-down arrow and select your device’s Hardware Version number.
All the specific version number’s downloadable items will be displayed.
Step 6:
Click the Forums tab.
You will then be shown with specific forum topics about your device.
NOTE: In this example, DMA2200 is used.
Alternatively, you may also go to the Community Forums to find help and support for KiSS and DMA-series products from the users’ community.