text.skipToContent text.skipToNavigation

Troubleshooting the Etisalat Plug and Play connection issues with Linksys routers

This article will show you how to troubleshoot the Etisalat Plug and Play connection issues with Linksys routers.  Follow the steps below for instructions:
 
Step 1:
Log in to the web-based setup page of your Etisalat router to obtain the information you need.
 
NOTE:  Usually, you can access the Etisalat router through 192.168.1.1 (refer to the router’s label or get the information from Etisalat about the username and password).
 
a. VLAN Id – In this example, 30 is used.

NOTE:  VLAN Id varies over different connections/routers.  Thus, use whatever is seen in the Etisalat router’s page.
 
b. WAN Access Type
c. User Name
d. Password
 
User-added image

IMPORTANT:  Make sure to write down the correct information provided by Etisalat before you configure the Linksys router.
 
Step 2:
After checking the necessary values from Etisalat router, log in to your Linksys router’s web-based setup page then click Connectivity > Internet Settings.

User-added image

Step 3:
Click Edit and select PPPoE as your Type of Internet Connection.

User-added image

Step 4:
Enter the PPPoE Username and Password provided by Etisalat.

User-added image

Step 5:           
Click User-added image or User-added image.
 
Step 6:           
Click the VLAN tab under Connectivity.

User-added image
 
Step 7:           
Set VLAN to ON.  From the Manual Profile, enter the VLAN ID which you obtained from the Etisalat router then set Tag to Tagged.
 
User-added image
 
Step 8:           
Click User-added image or User-added image and wait if your router reboots/restarts to save settings. 
 
The Internet should now be up and running.
 
NOTE:  You can enjoy the Internet access but will lose the remote management function that was available and supported by the Etisalat router.  However, you can always take advantage of the Linksys Smart Wi-Fi Account which is a free service that comes with the Linksys Smart Wi-Fi Routers.  It will allow secure access to your home network from a browser or mobile device anytime and anywhere.  To know more about this, click here.

 
User-added image

Was this support article useful?

Additional Support Questions?

Search Again

CONTACT SUPPORT