Linksys E7350 Frequently Asked Questions

TABLE OF CONTENTS
 
HARDWARE INFORMATION 
 
1.  
What is the Linksys E7350 Dual-Band WiFi 6 EasyMesh™ Router?
2.  What are the parts of the Linksys E7350?
3.  What is the warranty of the Linksys E7350?
4.  Where is the reset button of the Linksys E7350 located?
5.  What is the light behavior of the Linksys E7350?

FEATURES AND FUNCTIONS
 
1.  
How do I access the web interface of the Linksys E7350?
2.  What are the product features of the Linksys E7350?
3.  Does the Linksys E7350 support Linksys Smart WiFi and the Linksys app?
4.  What is Beamforming technology?
5.  What WiFi security types does the Linksys E7350 support?
6.  What is EasyMesh?
7.  What can I connect to the USB 3.0 port?
8.  What file formats does the USB storage feature support?
9.  How can I learn more about the USB storage settings?
10.  How do I create groups or users?

SETUP AND INSTALLATION 
 
4.  I just updated my router with the latest firmware that supports EasyMesh.  Is EasyMesh automatically enabled?
5.  How do I set up a Linksys E7350 child node?
6.  I have another Linksys E7350 that I was using previously.  Can I add it as a child node?
7.  How do I turn ON or OFF the EasyMesh feature?
8.  What are the default settings of the Linksys E7350?
9.  Is the Linksys Mesh WiFi system compatible with Starlink?


TROUBLESHOOTING 
 
1.  
How can I reset the Linksys E7350 to factory defaults?
2.  How do I know if I have successfully reset the Linksys E7350?
3.  I am unable to add another EasyMesh child node to my network.  What should I do?
4.  I don’t have an EasyMesh option in the router’s web interface.  What should I do?
5.  I connected a USB drive to a child node and can’t access the drive.  What should I do?
6.  Can I add a Linksys Velop product or Linksys Mesh router as a child node?
7.  How can I disable the EasyMesh feature?

8.  How can I switch a parent node to be the child node and vice versa?
9.  I was locked out of the web interface after five failed password attempts.  How can I fix this?
10.  My Linksys mesh router isn't working with my ISP's 5G router.  What should I do?


FIRMWARE UPGRADE

1.  
How do I upgrade the firmware of my Linksys E7350?

2.  Does the Linksys E7350 have an auto firmware update feature?


HARDWARE INFORMATION 
 

1.  What is the Linksys E7350 Dual-Band WiFi 6 EasyMesh™ Router?

The Linksys E7350 Dual-Band WiFi 6 EasyMesh™ Router delivers enhanced speed, range and security for all your networking needs.  With AX1800 speeds, you'll be able to swiftly stream HD videos, surf, email, play games online, and chat.  For additional information, click here.

2.  What are the parts of the Linksys E7350?

The parts of the Linksys E7350 are:
 
  • Buttons, ports, and switch
     
    • Four gigabit ethernet ports
    • One gigabit internet port
    • One USB 3.0 port
    • Reset button
    • Power switch (rocker style)
    • Power port (12V, 2A)
    • Wi-Fi Protected Setup™ (WPS) button
  • Antennas
     
    • Four internal antennas

3.  What is the warranty of the Linksys E7350?

The warranty period is dependent on the country of purchase.  For more information about your device’s warranty, click here.

4.  Where is the reset button of the Linksys E7350 located?

The reset button is located at the back of the Linksys E7350.

5.  What is the light behavior of the Linksys E7350?

For detailed information, click here.

FEATURES AND FUNCTIONS
 

1.  How do I access the web interface of the Linksys E7350?

To learn how to access the Linksys E7350 web interface, click here.


2.  What are the product features of the Linksys E7350?

Below are the major product features of the Linksys E7350:
 
  • EasyMesh-certified (with the latest firmware)
  • Supports parent and child modes (with the latest firmware)
  • Supports 802.11ax (AX1800) up to 1.8 Gbps
  • 2x2 spatial streams
  • MU-MIMO technology
  • Beamforming technology
  • Parental Controls
  • Guest Network
  • Wi-Fi Protected Setup™ (WPS)
  • Coverage of up to 1,500 sq ft
  • Four gigabit ethernet ports and one gigabit internet port
  • Dimensions (L x W x H):  156 mm x 77.11 mm x 220 mm
  • Weight:  850 g
  • Media Server feature is compatible with DLNA® devices

3.  Does the Linksys E7350 support Linksys Smart WiFi and the Linksys app?

No.

4.  What is Beamforming technology?

Beamforming is a radio wave technology that allows a router to transmit radio signals in the direction of the connected devices, thus creating a stronger, faster, and more reliable WiFi communication.

5.  What WiFi security types does the Linksys E7350 support?

The Linksys E7350 supports the following security types:

 
  • With EasyMesh enabled - WPA2™ Personal and WPA2/WPA3™ Personal
  • With EasyMesh disabled - WPA2 Personal, WPA2 Enterprise, WPA3 Personal, and WPA2/WPA3 Personal

6.  What is EasyMesh?

EasyMesh allows you to set up a mesh system with certain Linksys EasyMesh devices.

7.  What can I connect to theUSB 3.0 port?

The router has a USB storage feature that allows you to connect one USB drive to the parent node and share your files.

8.  What file formats does the USB storage feature support?

The USB storage feature supports FAT, FAT32, NTFS, and HFS+ (journaled and non-journaled).

9.  How can I learn more about the USB storage settings?

For more information, click here.

10.  How do I create groups or users?

For more information, click here.

SETUP AND INSTALLATION 
 

1.  What are the requirements for setting up the Linksys E7350?

Below are the requirements for setting up the Linksys E7350:

 
  • Working internet connection
  • WiFi or wired computer, or mobile device for setup
  • Latest web browser version of Google Chrome™, Firefox®, Safari® (for Mac® or iPad®), and Microsoft Edge® or Internet Explorer® version 8 or higher (for Windows®)

2.  What is the difference between a parent node and child node?

A parent node is a Linksys E7350 that is connected to your modem while a child node is another EasyMesh product (like another Linksys E7350) that will be used to extend your WiFi.


3.  How do Iset up a Linksys E7350 parent node?

To set up a Linksys E7350 parent node, click here for instructions.

4.  I just updated my router with the latest firmware that supports EasyMesh.  Is EasyMesh automatically enabled?

With the latest firmware, EasyMesh will be enabled after running the setup wizard. 

NOTE:  For devices with older firmware, EasyMesh is turned OFF by default.  If you’re router is already set up, you need to enable the EasyMesh feature to add other EasyMesh child nodes to extend your WiFi.  For more information, click
 here.

5.  How do I set up a Linksys E7350 child node?

For instructions on setting up the router as a child node, click here.

6.  I have another Linksys E7350 that I was using previously.  Can I add it as a child node?

Yes, but first make sure that you have the latest firmware installed that supports EasyMesh.  If the router was being used as a parent node, you will need to reset it.  You may have to manually update the firmware, or if the router is still online, check if there is a firmware available.  For instructions, click here.

After you update the firmware, reset it and add it as a child node.  For instructions, click here.


7.  How do I turn ON or OFF the EasyMesh feature?

For instructions on how to enable or disable EasyMesh on your router, click here.

8.  What are the default settings of the Linksys E7350?

Below are the default settings of the Linksys E7350:

 
  • IP address - 192.168.1.1
NOTE:  If there is an IP address conflict with an existing upstream connection, you can also try using 192.168.10.1.
  • Router password - admin  
  • WiFi name - Linksysxxxxx and Linksysxxxxx_5GHz where xxxxx represents the last five digits of the serial number
  • Guest network - Linksysxxxxx-guest and Linksysxxxxx_5GHz-guest where xxxxx represents the last five digits of the serial number while the default Guest password is guest
  • Backhaul - wired and WiFi backhaul are supported

9.  Is the Linksys Mesh WiFi system compatible with Starlink?

Yes. For the Linksys router to work with Starlink, you will need a Starlink ethernet adapter which you can find in the Starlink shop. Connect one end of the ethernet cable to the Starlink ethernet adapter and the other end to the Internet port of your Linksys router. Learn how to set up the Linksys router with Starlink.

TROUBLESHOOTING 
 

1.  How can I reset the Linksys E7350 to factory defaults?

You can reset the Linksys E7350 to factory defaults through the router’s web interface or using the Reset button.  To know how, click here.

2.  How do I know if I have successfully reset the Linksys E7350?

From a WiFi computer, wait until the default WiFi name appears before beginning setup again.

NOTE:  The default WiFi name is Linksysxxxxx where xxxxx represents the last five digits of the serial number.


3.  I am unable to add another EasyMesh child node to my network.  What should I do?

There are a few reasons why you are running into this problem.

 
  • The parent node does not have EasyMesh turned ON.  If this is the case, you need to enable the feature.  For instructions, click here.
  • The parent node is not on the latest firmware that has the EasyMesh support.  For instructions on how to update the firmware, click here.
  • The child node you are trying to add is not on the latest firmware that supports EasyMesh.  You may need to manually update the firmware.  After you have installed the latest firmware, try adding the child node again.  For more information, click here.  For a list of Linksys EasyMesh-certified products, click here.

4.  I don’t have an EasyMesh option in the router’s web interface.  What should I do?

The EasyMesh feature is located in Configuration > Wi-Fi > Basic Wireless Settings.  If you don’t have this option, you need to update the firmware on your router.  For instructions, click here.

5.  I connected a USB drive to a child node and can’t access the drive.  What should I do?

The USB storage feature is only supported on the parent node.

6.  Can I add a Linksys Velop product or Linksys Mesh router as a child node?

No.  Linksys Velop nodes or Mesh routers are not compatible with Linksys EasyMesh products.


7.  How can I disable the EasyMesh feature?

Go to Configuration > Wi-Fi > Basic Wireless Settings and uncheck the EasyMesh checkbox.  Click on Save and wait for the router to save the settings.  You may momentarily be disconnected from the WiFi until the router has saved the settings.


8.  How can I switch a parent node to be the child node and vice versa?

Reset your nodes and then set them up again accordingly.


Setting up the Linksys E7350 using the setup wizard
Adding a child node to the Linksys E7350

9.  I was locked out of the web interface after five failed password attempts.  How can I fix this?

After a failed password attempt, you will see a countdown timer on the page.  Once this timer clears, you can then try entering your password again.  The timer increases after each failed attempt, however after five failed attempts you are permanently locked out of the router.  To fix this, you need to reset and reconfigure the router.


10.  My Linksys mesh router isn't working with my ISP's 5G router.  What should I do?

For the Linksys mesh router to work with a 5G router, your ISP must provide a 5G router with an ethernet port for connection to the parent node.

FIRMWARE UPGRADE
 

1.  How do I upgrade the firmware of my Linksys E7350?

To learn how to upgrade the firmware of the Linksys E7350, click here.  

2.  Does the Linksys E7350 have an auto firmware update feature?

Yes, as long as you have the automatic firmware upgrade enabled.  To do this, log in to your router and go to Configuration > Administration > Firmware Upgrade and make sure the box is checked.

3.  Can I manually upgrade the firmware of my Linksys E7350?

To learn how to manually upgrade the firmware of the Linksys E7350, click here.

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