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Resolving Intermittent Wireless Connection Using an ADSL Gateway

This article will guide you on what to do if you encounter unstable wireless connection using the Linksys ADSL gateway.

Frequent wireless disconnection can be caused by different factors such as:

  • Wireless interference within the network
  • Wireless settings of the Linksys ADSL gateway are still set to default
  • Firmware is corrupted
  • Distance between the wireless router and the client device

NOTE:  Before going through the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).

To resolve intermittent wireless connection, you need to perform the following:

i.   Reducing Wireless Interference
ii.  Customizing Wireless Settings of the ADSL Gateway
iii. Checking the Placement of the ADSL gateway

Reducing Wireless Interference

If you are experiencing frequent disconnection from the wireless network, you may check the following factors which can greatly affect your wireless signals:

2.4 GHz interference
Your ADSL gateway may be operating on the same frequency as your cordless telephone system or other nearby equipment.  Try to change your ADSL gateway’s channel to 1 or 11 and restart the wireless computers.

NOTE:  The default gateway channel is 6.

Physical obstructions
Your ADSL gateway or wireless computers may be losing connectivity because of physical obstacles, including thick walls and floors.  You can physically move the equipment to different locations to find a better link.

Surroundings
Keep the ADSL gateway away from large metal objects, bodies of water (fish tanks, bathrooms), and any electrical equipment including television sets, microwave ovens, radios, etc.

Customizing Wireless Settings of the ADSL Gateway

Having default wireless settings on the Linksys ADSL gateway may cause conflict with other Linksys ADSL gateways within your network range.  To resolve this, try changing the Service Set Identifier (SSID) and the Wireless Channel on your ADSL gateway. If possible, enable the Wireless Security on your ADSL gateway.

For instructions on how to change the ADSL gateway’s SSID, click here.  If you want to change the ADSL gateway’s channel, click here for instructions.  To learn how to enable the wireless security on the ADSL gateway, click here.

NOTE:  SSID is also referred to as Wireless Network Name.

If the wireless connection remains unstable after performing the steps above, this means that the firmware of your ADSL gateway may be corrupted.  You must upgrade the firmware to resolve this.  For instructions, click here.

Checking the Placement of the ADSL gateway

It is recommended that you place your ADSL gateway as high off the ground as possible. When placing the ADSL gateway in a high location, be sure to allot a two-feet distance between the ADSL gateway and the ceiling or wall. If your signal goes through multiple floors, try to place the ADSL gateway on the upper-most floor.

Ensure that the distance between the gateway and your wireless device is within 50 feet from each other for a stable wireless connection.
 

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