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Prompting for a password when clicking the storage link’s icon in network neighborhood

Below are the possible reasons why there is a password prompt when clicking the storage link icon in network neighborhood:

• Your Windows or Mac computer login name is recognized by the storage link, but your login password is not.
• Your Windows or Mac computer login name is not recognized by the storage link, and is defaulting to guest access rights.
• You do not have access permission.
• Logging in to different share on the storage using a different account that does not have access to other folders.

To resolve this, follow the troubleshooting steps below:

Option 1:
If your login password is not being recognized by the storage link, enter your password or make your Windows or Mac computer password the same as the storage link’s password.

Option 2:
If the storage link is defaulting to guest access rights, create a user name.  Use the same name as your login name.

Option 3:
If you do not have access permissions, ask the network administrator to add your account to a group that has permission.


Related Articles:

File Sharing between Windows 7 and Windows XP/ Vista
Accessing a USB storage device on a Mac computer when connected to a storage link router
Network Drive Mapping
 

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