- iPad® unable to detect your network
Your iPad® may not be able to detect your wireless network due to the following reasons:
- The router is OFF
- SSID broadcast is disabled
- Poor or low wireless signal
This article lists down some troubleshooting tips to help you resolve this issue.
The router is OFF
If you are not able to detect your network, your router may be OFF, or you may be using defective Ethernet cables or power adapter. To verify, check your other wireless devices if they are able to detect the network.
You can also check if the power adapter is providing the necessary amount of power to your router by checking the voltage specifications found on your power adapter.
Verify if the SSID broadcast is disabled
If the SSID broadcast of your router is disabled, your wireless devices may not be able to find the SSID of your network in the Wi-Fi network list. To check this, login to your router's web-based setup page, go to the Wireless tab, and check SSID broadcast. For more information on how to disable/enable the SSID broadcast feature of your router, click here.
NOTE: The Linksys Smart Wi-Fi Router does not have the option for disabling the SSID Broadcasting. For more information about disabling the SSID Broadcasting in Linksys Smart Wi-Fi Router, click here.
QUICK TIP: You can also connect to the network without enabling the SSID broadcast. To learn how, click here.
Relocate your router
If your iPad is not able to locate or detect the SSID of your wireless network, you may not be within range of your wireless router, or there may be a lot of obstructions in between your device and the router.
Some of these obstructions are:
- Thick walls and ceilings
- Metal objects
To resolve this issue, relocate your router in an elevated area in the center of your house to get around these obstructions.
Reset your connection to the wireless network
If you are experiencing this issue only with your iPad, you may need to reset its connection to the wireless network. You may try these basic troubleshooting steps on your iPad® in order to reset its connection to the wireless network:
- Removing a network from the preferred network list on your iPad® - Removing your network from the preferred network list removes all settings associated with the network you are having problems with. This can resolve any network issues you may be experiencing when connecting your iPad to the wireless network.
- Resetting the network settings of your iPad® - Resetting the network settings on your iPad removes all the current settings stored on it which may resolve most of the connectivity issues you may be encountering.
You may try to power OFF your iPad by pressing and holding the Home button and the Power button at the same time until a red slider appears at the top of the screen that says slide to power off.
Once the slide to power off prompt appears, swipe the slider to power OFF the device. Switch it back ON after a few seconds and try to connect again.
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