Top causes of dropping/intermittent Wi-Fi connection on the Linksys EA8100

What are the factors that cause dropping Wi-Fi connection?
 
There are many factors that cause intermittent or dropping Wi-Fi connection between your Linksys EA8100 and your wireless devices.  The following is a list of the most common reasons:

NOTE:  If ONE of your devices at home is not getting any signal or internet connection from the router, isolate the issue by checking your other wireless devices.  If they are able to connect, check the Wi-Fi capability of your non-working device; it might be turned OFF or disabled.  You will need to contact the manufacturer to assist you if this is the case.  However, if ALL of your devices are not getting internet connection from the router, you will need to:
 
1.  Upgrade the firmware to fix connectivity issues.  To learn how, click here.  
2.  Reset the device.  To learn how, click
here.
3.  Reconfigure its settings.

 
Low signal quality received from your Wi-Fi router
 
The location where your router and computer are placed affects the performance of your Wi-Fi.  To boost the Wi-Fi signal, it is ideal to place the router either in the central part of your house or in a location free from any obstructions that may block its range.
 
Check the signal strength received by your wireless devices.  The signal strength indicator should be closest to full bars to have the best connection possible.
 

Frequency interference from other Wi-Fi devices

The frequency used by your router’s Wi-Fi can be set to 2.4 GHz or 5 GHz.  Interference happens if there is conflict with some wireless devices that are also using the same frequency within your network.  The most common examples of devices that use the same frequency are cordless phones, microwave ovens, and baby monitors.  Another factor that could cause interference would be a separate Wi-Fi which operates in the same frequency as your router’s.  
 
To resolve frequency interference issues, power OFF the device that could possibly cause the interference or relocate your router away from it.  Another solution is to change the current Wi-Fi channel which is set in your router’s settings.  Click
here for instructions on how you can change the channel and other Wi-Fi settings of your router.

Physical obstructions

It is best to have the router within the line of sight of the Wi-Fi devices that will connect.  This will ensure a stable wireless connection between the devices.  The lesser the walls between them, the stronger and more stable the connection will be. 

Mismatched router and adapter settings

For best results, Wireless-AC routers should be paired with Wireless-AC adapters in the same way that Wireless-N routers should be paired with Wireless-N adapters.  Since your Linksys EA8100 supports the Wireless-AC standard, use computers or mobile devices that are also Wireless-AC capable.  This is to get the maximum speeds of up to 800 Mbps for the 2.4 GHz and 1733 Mbps for the 5 GHz band.

Power outage

Sudden power interruptions may result to having intermittent wireless connection or even having no internet at all as soon as you are able to recover from the outage.  If this happens, a recommended workaround would be to powercycle your router.  To do this, power OFF your router by unplugging it from the power source.  Wait for 10 seconds before plugging it back in to turn it ON.      
 
If you are still experiencing intermittent or no wireless connection after the powercycle, then you may do the following:
 
1.  Upgrade or re-flash your router’s firmware – After a power failure, there could be a possibility that your firmware will be corrupted which could result to an intermittent connection.  To resolve this, you may need to upgrade your firmware.  If you are currently using the latest version of the firmware, then you may need to perform a re-flash instead.  For instructions on how to upgrade or re-flash your firmware, click here.

2.  Reset then reconfigure the router – To reset your Linksys router, press and hold the Reset button for about 10 seconds. 

Was this support article useful?

Additional Support Questions?
Search Again