Upgrading the Linksys Wi-Fi Router or Linksys X-series Gateway’s firmware will provide a quick fix for issues that users may have encountered. This includes a more stable connectivity and functionality enhancements to the router.
Here are a few tips and tricks before you begin the upgrade process:
- For stable connectivity and to prevent upgrade failures, make sure that your computer is connected to the router using an Ethernet cable. Upgrading the firmware wirelessly may cause permanent damage to the router if the Internet connection becomes unstable during the process.
- Use another browser if your default browser doesn’t work. Alternatively, you can use another computer to perform the upgrade.
- Temporarily disable any computer firewall to ensure that the upgrade will not be disrupted.
- If your device has a storage link and your storage device is connected to it, make sure to safely remove the storage device before you proceed in upgrading the Linksys Wi-Fi Router or Linksys X-series Gateway’s firmware as this may result to data loss.
- Make sure that you have created a backup configuration of your router settings for easy reconfiguration.
To upgrade the Linksys Wi-Fi Router or Linksys X-series Gateway’s firmware, you need to complete the following steps:
i. Downloading the firmware
ii. Performing and completing the firmware upgrade
Downloading the firmware
IMPORTANT: Only download the specific firmware and version for your device. For example, if your router’s hardware version is 2, only download and upgrade the firmware for a v2 router. To learn how to check your device’s hardware version, click here.
Visit the Linksys Support Site. Enter the model number of your product in the Search field and click the model number of the device you need help with from the drop-down list. The product page of your device will then appear.
QUICK TIP: If you don’t know the model number and the hardware version of your device, click the How do I find my model number? link.
Scroll-down to the Downloads/Firmware section then click Download Software.
Click the hardware version of your device.
Select the firmware for your device and click Download.
Click Save in the File Download dialog box that appears. Look for the Save As dialog box then select a location for the file, like the Desktop, and click Save. When the download is complete, click Close.
NOTE: Image may vary depending on the operating system of your computer.
For Mac® computers, it will be automatically saved in the Downloads folder.
NOTE: The name of the file may vary depending on the firmware file of your device.
If the firmware file you have downloaded is in a .zip format, double-click the file and extract its contents to a single folder or to the Desktop.
If you're using a Mac computer, double-click on the .zip file to begin the extraction process.
Performing and completing the firmware upgrade
After downloading the firmware, you may now proceed to accessing the Advanced Settings feature of the Linksys Connect software to access the router’s web-based setup page.
Launch Linksys Connect then click Router settings.
QUICK TIP: For instructions on how to launch Linksys Connect on a Windows® or a Mac computer, click here.
When you see the Router settings screen, click Advanced settings.
In the Advanced settings screen, click Copy password then click OK. It will bring you to the router’s web-based setup page.
When you are prompted for a User name and Password, enter your router’s User name and right-click in the Password field and select Paste to paste the password you have copied earlier. Then, click OK.
You will then see the web-based setup page. Select the Administration tab and click the Firmware Upgrade sub-tab.
Select Manual Upgrade.
Click the Browse… button. Select the .bin file that you have downloaded earlier then click Open.
If you’re using a Mac computer, select the .bin file and click Choose.
Click the Start Upgrade button.
NOTE: Once the upgrade is completed, the message Upgrade is successful. Rebooting… will appear, click Continue.
Reset your Linksys Wi-Fi Router then turn it OFF for 10 seconds before plugging it back in. For instructions on how to reset the router, click here.
IMPORTANT: Resetting the router will cause it to delete all of its configured settings and change it back to factory default.
You may now reconfigure the router’s settings to enable Internet access and wireless connection.
QUICK TIP: If you have created a backup configuration of your router settings before upgrading the firmware, you may choose to restore the settings automatically so you don’t have to manually reconfigure the router.
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