Encountering Intermittent Wireless Connection Using a Linksys Router

Frequent WiFi disconnection can be caused by different factors such as:

WiFi interference within the network.

WiFi settings of the Linksys router are still set to default.

The firmware is corrupted.

Before following the instructions in this article, check first if your WiFi computers have a stable connection when connected to other WiFi (hotspots).

Reducing WiFi Interference

If you are experiencing frequent disconnection from the WiFi, check the following factors:


2.4 GHz interference: Your router may be operating on the same frequency as your cordless telephone system or other nearby equipment. Try to change your router’s channel to 1 or 11 and restart the computers.

Physical obstructions:  Your router or computers may be losing connectivity because of physical obstacles such as walls and floors. Try moving the equipment to different locations to find a better signal.

Placement of the router:  Linksys suggests placing the router in a high location and leaving a distance of two feet between the router antenna tips, ceiling, and wall. If your signal passes through multiple floors, place the router on the uppermost floor, and high up in the room.

Surroundings: Keep the router away from large metal objects, bodies of water (e.g. fish tanks, bathrooms), and any electrical equipment including appliances such as television sets, microwaves, radio equipment, etc.

To be guided further on factors such as physical obstructions, router location, and interferences.

Customizing WiFi Settings of the Router

Having default WiFi settings on the Linksys router may cause conflict with other Linksys routers within your network range. Linksys suggests changing the SSID (network name) and WiFi Channel of your router. If possible, enable the WiFi Security of your router also.


Change the router’s SSID or the WiFi name.

Change the router’s channel.

Enable WiFi security on the router.

Upgrading the firmware

If the WiFi connection remains unstable after performing the steps above, upgrade the router’s firmware. Click on the links below to know how:

Manually upgrading a Linksys Smart WiFi Router's firmware
Manually upgrading your Linksys Wi-Fi Router's firmware

Other suggestions to consider

If you experience limited or no connectivity with your router using your Windows® computer, these are the things you need to do.

There are instances when your firmware is corrupted and you need to reinstall your router's firmware.

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