Upgrading the Linksys Business Cloud Access Point's firmware though the Local interface

The Linksys Business Dual-Band Cloud Access Points provide a secure, high-speed Wi-Fi connectivity, and advanced security and management features so employees can bring their own devices to work, and can stay connected across the workplace. 
With the new Linksys Cloud Manager, you can conveniently check, manage and even upgrade your Linksys Business Cloud Access Points’ firmware.  To upgrade the firmware via the Linksys Cloud Manager, click

To upgrade the firmware through the local interface, follow the steps below:
Before you begin:
  • Download the latest firmware from the Linksys Support site.
  • Upgrading your firmware via the local interface will involve disabling your Linksys Cloud Manager.  Disabling or enabling your Linksys Cloud Manager will reset your access point’s configuration.  You will need to set up your access point again.  If your access point is associated to your Cloud account, you will need to delete it from the account in order to set it up again.
  • Use a computer connected with an ethernet cable directly to the access point or to the access point’s network.
  • Determine the IP address of the access point.  The access point is a DHCP client by default.  If it does not detect a DHCP server in the network, it will default to
Step 1:
Log in to the access point’s local interface either through the assigned IP address from a DHCP server or through its default IP address,
Step 2:
Enter “admin” in both fields.

User-added image

Step 3:
Click Disable Cloud Manager first to proceed with manual firmware upgrade.

User-added image 
Step 4:
Click the Reset button.
User-added image
Step 5:
Click the Maintenance tab.

User-added image 
Step 6:
Select the file to upgrade by clicking on the User-added image  button.  Click Open to proceed.
User-added image 
Step 7:
Click Upgrade.
User-added image

Step 8:
Press OK to proceed (or Cancel to abort).
User-added image

Wait for the process to finish.  As the upgrade progresses, the access point’s light indicator will blink blue.
User-added image

As the system reboots, the access point’s light indicator will blink green.
User-added image
Step 9:
You will be brought back to the login page.  Enter “admin” in both fields then click Log in.

User-added image

Step 10:
Check the firmware version by going to System Status > Status > System Summary > Firmware Version.
Step 11:
If you plan to manage the access point via the Linksys Cloud Manager, click the Enable Cloud Manager button.  Then click Reset.

User-added image

Step 12:
You can proceed with setting up your access point.  You can do this either by clicking on the Set Up Linksys Cloud or by clicking on the Or, configure locally link.
You should now have successfully upgraded your Linksys Business Cloud Access Point's firmware through the local interface.

NOTE:  If your access point still shows that it is Offline (via Linksys Cloud Manager) after you have checked the connection and / or the LAN settings, you will need to delete the access point from the Cloud and add it again.

Was this support article useful?

Additional Support Questions?
Search Again