Solution: Turn OFF the Wi-Fi of your old gateway.
- Turning OFF the Wi-Fi on a router or gateway depends on either the device model or the internet service provider (ISP).
- Make sure to turn OFF the radio band (2.4 GHz or 5 GHz) and not just the SSID broadcast of your router or gateway.
Click on the links below for instructions that apply to you. If your device manufacturer or ISP is not on this list, contact your device’s support center for further assistance.
How to turn OFF Wi-Fi (ISP-related instructions)
How to turn OFF Wi-Fi (manufacturer-related instructions)