Asia Pacific Support Contact Information

Contact Us

Customer Service and Technical Support

Please know your product type, model, serial number, and software version before calling. Need help?  

Please also provide your ISP data (provider name, login, password) if needed to get connected. If you are looking for other ISP settings, click here.
 
Australia

24/7/365

Language: English
Tech Support: 1 800 605 971

Live Chat: English
 
China

24/7/365

Language: Chinese
Tech Support: 10800 7121746 (North China), 10800 1201746 (South China)
Toll Free:  4006189612 (Mandarin only, 9:00AM - 5:30PM, Monday to Friday, Local Time)

Live Chat: English, Chinese

华北地区
华北地区包括:北京、天津、黑龙江、吉林、辽宁、山东、山西、河北、河南、内蒙古自治区

North China:
Beijing, Tianjian, Heilongjiang, Jilin, Liaoning, Shan’Xi, Shandong, Hebei, Henabr>华南地区包括:上海、江苏、浙江、安徽、福建、江西、湖北、湖南、广东(深圳)、广西自治区、海南、重庆、四川、贵州、云南、西藏

South China:
Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Hubei, Hunan, Guangdong(Shenzhen), Guangxi, Hai’nan, Chongqing, Sichuan, Guizhou, Yunan, Xizang


 
Hong Kong

Language: Cantonese/Mandarin, English
Tech Support: 800 901 205 (English Only 24/7)
Support in Cantonese/Mandarin Only: 800 965 890 (9 AM to 5:30 PM Mon-Fri)

Live Chat: English, Chinese
 
India

10 AM to 10 PM Mon-Fri

Tech Support: 1 800 419 8899

Live Chat: English
 
Indonesia

24/7/365

Language: English
Tech Support: 001 803 011 3833 (International Toll Free Number)

Live Chat: English
 
Japan

9 AM to 5:00 PM Mon-Fri

Language: Japanese
Tech Support: +81-368514359

Live Chat: English
 
Macau

9 AM to 5:30 PM Mon-Fri

Language: Cantonese
Tech Support: +853-62625207

Live Chat: English
 
Malaysia

24/7/365

Language: English
Tech Support: 1 800 812 358

Live Chat: English
 
New Zealand

24/7/365

Language: English
Tech Support: 0800 441 528

Live Chat: English
 
Philippines

24/7/365

Language: English
Tech Support: 1 800 1 114 1695

Live Chat: English
 
Singapore

24/7/365

Language: Mandarin, English
Tech Support: 800 120 4280
Support in Mandarin: 9 AM to 5:30 PM Mon-Fri
Support in English: 24/7/365

Live Chat: English, Chinese
 
South Korea

9 AM to 5:30 PM Mon-Fri

Language: Korean Language Only
Tech Support: 070-4732-5092 (Domestic rate applies)

Live Chat: English

대한민국 9:00 AM to 5:30 PM, 월요일-금요일
언어 : 한국어
기술 지원 :  070-4732-5092 (국내 요금 적용)
실시간 채팅 : 영어

 
Taiwan

9 AM to 5:30 PM Mon-Fri

Language: Mandarin
Tech Support: +886-2-2656-3377

Live Chat: English
 
Thailand

9 AM to 5:30 PM Mon-Fri (Closed on weekends and Public Holidays)

Language: Thai
Tech Support: (66) 21055753 (Domestic rate applies)

Live Chat: English
 
Vietnam

24/7/365

Language: English
Tech Support: 1 800 4920 (Toll Free)

Live Chat: English
 
All other countries

24/7/365

Please note that these numbers are toll free for North America and Canada only. If you are calling from a country not listed in this page, you will incur additional call charges.

Language: English
Tech Support: 001 800 326 7114
Live Chat: English

 
Public Relations Contact

Please note that only press and analyst inquiries will be replied to.

For Linksys PR, click
here.
 
Open-Source Requests

Please note that Linksys does not offer technical support via these e-mail addresses.  Only open-source inquiries/requests, or security flaw reports will be responded to via the e-mail addresses below.

To learn more about open-source codes for certain products, click
here.

For Open Source, click
here.
For Security Issues, click
here.

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