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Resolving wireless detection setup error when setting up the RE1000 or RE3000W using a Mac® computer

Scenario:  My router is properly configured, why can’t my range extender detect/find any wireless network when I try to set it up?
 
 
If you have experienced this issue, here are some ways to fix it:
 
Check if your computer’s wireless capability is enabled
Connect to the 2.4 GHz wireless network
Keep your wireless router’s SSID visible
Ensure that the extender is within wireless range
 

Check if your computer’s wireless capability is enabled
 
On your taskbar, check if your computer is connected via wireless denoted by the wireless  icon.
 
Step 1:
Click the  icon on the upper-right corner of your screen.

QUICK TIP:  If your Mac® computer shows this  icon, it means that the wireless capability is turned Off

Step 2:
To enable Wi-Fi, click Turn Wi-Fi On.
 
 
Connect to the 2.4 GHz wireless network
 
If you have a dual-band wireless router, make sure that the 2.4 GHz wireless network is broadcasting.  The computer should be connected to the 2.4 GHz network as the Linksys Wireless-N Range Extenders (RE1000 and RE3000W) are not compatible with the 5 GHz network.
 
Step 1:
On your taskbar, click the wireless  icon to view the list of available wireless connections.
 
Step 2:
Click the wireless network name or SSID of your 2.4 GHz network.
 


NOTE:  In this example, WRT1900AC2.4 is used as an example.


Step 3:
If you are prompted to enter a Password, enter it on the field provided then click Join.
 
 
QUICK TIP:  You may click Show password to see the characters of the password you’re typing.  Furthermore, you can also select Remember this network to automatically connect your computer to the same wireless network next time.
 
Once connected, a  icon will appear beside the Wi-Fi network you connected to.  You should now be connected to your router’s 2.4 GHz network.
 
 
Keep your wireless router’s SSID visible
 
One of the reasons why the range extender can't detect your wireless network may be because the router’s wireless network name (SSID) may be hidden or disabled.  As a result, the Setup Wizard will not be able to detect your router’s network.
 
 
If you have previously set your network name as hidden, you will need to set the router’s SSID Broadcast feature to Enabled. To know more about enabling or disabling SSID Broadcast, click here.
 
 
NOTE:  The SSID Broadcast Enable/Disable feature is only available for Linksys Wi-Fi Routers and Linksys Smart Wi-Fi Routers with Classic firmware.  This specific feature is no longer supported for routers utilizing a Linksys Smart Wi-Fi Account.
 
Reconnect your computer and run your range extender’s Setup Wizard again.
 
Ensure that the extender is within wireless range
 
Make sure that your range extender is within the wireless range of your Linksys router.  Additionally, there might be signal obstructions between your router and your range extender.  Try transferring your range extender to another location.  Avoid placing your range extender near metal objects, masonry walls, and reflective surfaces such as mirrors.


Related Article:

Resolving wireless detection setup error when setting up the RE1000 or RE3000W using a Windows-based computer


 

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