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Asia Pacific Support Contact Information

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Customer Service and Technical Support

Please know your product type, model, serial number, and software version before calling. Need help?

Please also provide your ISP data (provider name, login, password) if needed to get connected. If you are looking for other ISP settings, click here.


Australia 24/7/365

Language: English
Tech Support: 1 800 605 971
Live Chat: English


China 24/7/365

Language: Chinese
Tech Support: 10800 7121746 (North China), 10800 1201746 (South China)
Toll Free: 4006189612 (Mandarin only, 9:00AM - 5:30PM, Monday to Friday, Local Time)

华北地区
华北地区包括:北京、天津、黑龙江、吉林、辽宁、山东、山西、河北、河南、内蒙古自治区

North China:
Beijing, Tianjian, Heilongjiang, Jilin, Liaoning, Shan’Xi, Shandong, Hebei, Henan, Inner Mongolia Autonomous Region

华南地区
华南地区包括:上海、江苏、浙江、安徽、福建、江西、湖北、湖南、广东(深圳)、广西自治区、海南、重庆、四川、贵州、云南、西藏

South China:
Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Hubei, Hunan, Guangdong(Shenzhen), Guangxi, Hai’nan, Chongqing, Sichuan, Guizhou, Yunan, Xizang


Hong Kong

Language: Cantonese/Mandarin, English
Tech Support: 800 901 205 (English Only 24/7)
Support in Cantonese/Mandarin Only: 800 965 890 (9 AM to 5:30 PM Mon-Fri)

Live Chat: English



India 10 AM to 10 PM Mon-Fri

Language: English
Tech Support: 1 800 419 8899
Live Chat: English


Indonesia 24/7/365

Language: English
Tech Support: 001 803 011 3833 (International Toll Free Number)
Live Chat: English


Japan 9 AM to 5:00 PM Mon-Fri

Language: Japanese
Tech Support: +81-368514359
Live Chat: English


Macau 9 AM to 5:30 PM Mon-Fri

Language: Cantonese
Tech Support: +853-62625207
Live Chat: English


Malaysia 24/7/365

Language: English
Tech Support: 1 800 812 358
Live Chat: English


New Zealand 24/7/365

Language: English
Tech Support: 0800 441 528
Live Chat: English


Philippines 24/7/365

Language: English
Tech Support: 1 800 1 114 1695
Live Chat: English


Singapore 24/7/365

Language: Mandarin, English
Tech Support: 800 120 4280
Support in Mandarin: 9 AM to 5:30 PM Mon-Fri
Support in English: 24/7/365
Live Chat: English


South Korea 9 AM to 5:30 PM Mon-Fri

Language: Korean Language Only
Tech Support: 070-4732-5092 (Domestic rate applies)
Live Chat: English

대한민국 9:00 AM to 5:30 PM, 월요일-금요일
언어 : 한국어
기술 지원 : 070-4732-5092 (국내 요금 적용)
실시간 채팅 : 영어


Taiwan 9 AM to 5:30 PM Mon-Fri

Language: Mandarin
Tech Support: +886-2-2656-3377
Live Chat: English


Thailand 9 AM to 5:30 PM Mon-Fri (Closed on weekends and Public Holidays)

Language: Thai
Tech Support: (66) 25088936 (Domestic rate applies)
Live Chat: English


Vietnam 24/7/365

Language: English
Tech Support: 1 800 4920 (Toll Free)
Live Chat: English


All other countries 24/7/365

Please note that these numbers are Toll Free for North America and Canada only. If you are calling from a country not listed in this page, you will incur additional call charges.

Language: English
Tech Support: 001 800 326 7114
Live Chat: English



Public Relations Contact

Please note that Press and Analyst inquiries will be replied to only.

For Linksys PR, click here.


Open Source Requests

Please note that Linksys does not offer technical support via these e-mail addresses. Only Open Source inquiries/requests, or Security flaw reports will be responded to via the e-mail addresses below.

To learn more about Open Source for certain products, click here.

For Open Source, click here.
For Security Issues, click here.

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