Setting up your parent node using a static WAN IP address

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If your internet service provider (ISP) provided a static internet IP address, you will have to enter your IP address settings during the setup process.   
 
Requirements:

 
  • A mobile device compatible with the Linksys app
  • The latest version of the Linksys app downloaded from the App Store® or Google Play™ installed on your mobile device
  • Obtain the following settings from your ISP: 
  • Internet IP address
  • Subnet mask
  • Default gateway
  • Domain Name Server (DNS)
  • Account credentials (username and password)  
 

Directions
 
Step 1:
Launch the Linksys app.
 
Step 2:
For iOS, tap Set up a New Wi-Fi Network.

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For Android™ users, tap Launch setup.

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Step 3:                  
You might be prompted to turn ON your Bluetooth® connection for setup.  For Android devices, tap Turn on Bluetooth.  For iOS devices, you may need to turn ON Bluetooth manually.

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NOTE:  Android users might be prompted for location access.  Tap Allow to proceed.

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Step 4:
On the Terms and Conditions screen, tap Agree to continue.

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Setup will look for your node.

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Step 5:
Wait for the light to turn blinking purple, then tap Yes, it’s Blinking Purple.
 
NOTE:  If the light does not blink purple, tap No, It’s Not Blinking Purple then follow the on-screen instructions.

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Step 6:
Once your node has been detected, tap Next.

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The node will start checking for internet connection.

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Step 7:
Check the boxes once the recommended on-screen setup has been established.  Tap Next once done.

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Step 8:
Select the Do you have ISP settings to enter? option.

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Step 9:
Enter the settings from your ISP in the IP Address, Subnet Mask, Default Gateway, and DNS 1 fields provided then tap Next.

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Setup will then check your internet connection.

Step 10:
Enter the Username and Password provided by your ISP.  Tap Next once done.

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The node will start checking for internet connection.

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Step 11:
Enter an Email Address and Password in the fields provided, then tap Create Account to complete the process.  If you already have an existing Linksys server account, tap Log in here, then enter your account credentials.  Wait while setup links your account to the node.

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Step 12:
Create a Wi-Fi Name and Wi-Fi Password for your Velop, then tap Next once done.

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Wait while your Velop Wi-Fi is being configured.

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Step 13:
You’ll be prompted to give your node a name.  Select the name that best describes the location of the node and tap Next.

NOTE:  To customize the name, tap Name it something else.

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Step 14:
On the Success! screen, tap Next.

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Step 15:
If you want to add a node, tap Add Another Node.  Otherwise, tap That's it for Now.  You can also add a node later by logging in to the Linksys app dashboard.  For instructions, click
here.

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Step 16:
Once the Always fresh screen appears, tap Next.

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You have now successfully set up your parent node using a static WAN IP address.  You may now connect your devices to your new Wi-Fi including your mobile device used for setup.  Tap Go to Dashboard to check the features and settings of your Velop system.

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IMPORTANT:  After setting up your node, it's recommended to change the Velop’s admin password.  The default admin password of a node is admin.  This changes during setup, when a random and secure Velop password is created.  With the admin password, you can still log in to your Velop system locally even if the Linksys server account is temporarily unavailable.  To learn how to change the admin password, click
here.



Related Articles:

How to add a wired child node to the Velop system using the web interface
How to add a wired child node to the Velop system using the Linksys app
How to turn OFF my router’s or gateway’s Wi-Fi

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