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Manually upgrading the firmware of a Velop system

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While automatic updates make it easier to upgrade your firmware, there are two ways you can manually upgrade the firmware of your Velop system.

These can be done by logging into the CA section of your Velop system, or by using a specific link depending on whether your Velop system is already configured or if it is on factory default settings. Check the options below for more information.


Before you begin

Check the IP address of the parent or child node from the Linksys app. First, access your Linksys app dashboard. For instructions, click
here. Then, tap the menu icon, tap on Velop Administration > IP Details and look for IP Address.

Below are points to help identify the appropriate IP address of the parent node or child node:
  • A parent node will display both WAN and LAN IP addresses.
  • All other nodes are considered child nodes. A child node will display the same information as the parent node except for the WAN IP address.
 


Preferred method: Using the CA login

Step 1:
Download the firmware file to your computer. To download the firmware, choose your product below:


Velop (WHW0301, WHW0302, WHW0303) Downloads
Velop Dual-Band (WHW01, VLP01) Downloads
Velop AX (MX5300, MX10600) Downloads

Step 2:
Log in to the Velop system’s web interface.

For parent node:
  • From a desktop browser, log into www.linksyssmartwifi.com and enter your Linksys server account credentials. For instructions, click here.
  • You can also use the IP address assigned to the node such as http://192.168.1.1.

For child node:
  • Check the IP address of the node from the Linksys app.
  • Once you have the IP address, enter “http://x.x.x.x/ca” (where x.x.x.x represents the IP address of your child node) in the Address bar, then press [ENTER].

Step 3:
Locate and click on the CA link at the bottom-right corner of the page.

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Step 4:
Click Connectivity under Router Settings.

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Step 5:
Under the Basic tab, click Choose File.

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Step 6:
Select the firmware file you have downloaded then click the Start button.

Step 7:
Click Yes and wait for the update to finish.

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NOTE: DO NOT power OFF the Velop system or close the browser.

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Step 8:
Click Ok on the Router Reboot window.

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Step 9:
Click Ok again to complete the update.

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You should now have successfully upgraded your Velop system’s firmware.


Alternative method: Using a specific link

The link to use will depend on your Velop system’s configuration status.

Before you begin:
  • Determine if your node is configured or if it is on factory default settings.
  • Determine your node’s IP address using the Linksys app. To do this, you must first access your Linksys app dashboard. For instructions, click here. Then, tap the menu icon and go to Velop Administration > IP Details and look for IP Address.
NOTE: The default IP address of your node is 192.168.1.1. If your node‘s IP address is different, use that instead.
  • Make sure that your node is connected to the internet.

Step 1:
Download the firmware file to your computer. To download the firmware, choose your product below:


Velop (WHW0301, WHW0302, WHW0303) Downloads
Velop Dual-Band (WHW01, VLP01) Downloads
Velop AX (MX5300, MX10600) Downloads

Step 2:
Launch a browser, enter the appropriate link as shown below (based on the status of your Velop system), then hit [ENTER].

For a configured node: Enter “http://x.x.x.x/fwupdate.html” (where x.x.x.x represents the IP address of your node)


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For a node that’s on factory default: Enter “http://x.x.x.x:52000/fwupdate.html” (where x.x.x.x represents the IP address of your node)

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Step 3:
Log in by entering your current username and password then clicking on Sign in. If you have not changed the settings before, use the default Username and Password, which is admin.


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Step 4:
Click on Choose File, select the firmware you downloaded, then click Update.


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Step 5:
Wait until you receive the “result”: "OK” message on the browser.


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Once done rebooting, a configured node will show a solid blue light after the upgrade, which means it is back online. On the other hand, a node that is on factory default will display a solid purple light, which indicates that it is ready for setup.

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