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Unable to connect my Ring Doorbell to a Wi-Fi SSID that has special characters

Scenario:

I am unable to connect my Ring Doorbell to a Wi-Fi SSID that has special characters. What do I do?

Solution:

As you go through the process of setting up your Linksys router or Velop system, you will be prompted to personalize your Wi-Fi by creating a Wi-Fi name and password.
User-added image

During this process, it is recommended to use an SSID or a name that doesn't contain special characters (such as ‘, *, @, $, ! or #).

Examples of SSIDs with special characters:
  • Bob’s room
  • Kitchen!
  • #OneC@fe

NOTE:  As soon as your Ring Doorbell goes through an automatic firmware upgrade, special characters on your Wi-Fi SSID will no longer be an issue.


Related Articles:


Customizing the 2.4 GHz and 5 GHz Wi-Fi bands on your Velop
Overview of the Wi-Fi Settings feature on the Linksys app

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