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NAS200 Frequently Asked Questions

HARDWARE INFORMATION

1.  What IP Address, Username and Password are used to login to the NAS200?
2.  What types of partition are supported for the USB Hard Drive?
3.  What kind of backup software is included with the NAS200 and where is the software located?
4.  Does the NAS200 have a built-in FTP server?
5.  What types of disk configurations are available for the SATA hard drives?
6.  What's the difference between Separate Disks, Multiple Disks, RAID 0 and RAID 1?
7.  What's the maximum number of users you can create for the NAS200?
8.  What is the warranty period of the NAS200?
9.  Are the SATA drives hot swappable?
10.  What is the maximum hard drive size does the NAS200 support?
11.  Are the USB ports hot swappable?
12.  Will both disks be erased if you select RAID-0?
13.  Is the NAS200 compatible with Vista?
14.  Can users change the default FTP port?
15.  What DDNS provider does the NAS200 support?

 LEDs

1.  What color are the LEDs and what do the colors mean?

TROUBLESHOOTING

1.  Can I backup and restore the settings on the NAS200?
2. I can ping the NAS200 but I am unable to access the web-based setup page from multiple computers. What could be the issue?

FIRMWARE UPGRADE METHOD

1.  How do I upgrade the Firmware on the NAS200?

SPECIAL FEATURES

1.  What is the Media Server used for?

HARDWARE INFORMATION 

1. What IP Address, Username and Password are used to login to the NAS200?
The IP address is assigned by DHCP.  The Username and Password is admin.

2. What types of partition are supported for the USB Hard Drive?
All are supported except FAT32 and NTFS.

3. What kind of backup software is included with the NAS200 and where is the software located?
NTI Shadow. The software is located on the installation CD that came with the device.

4. Does the NAS200 have a built-in FTP server?
The NAS200 has a built-in FTP server.

5. What types of disk configurations are available for the SATA hard drives?
The available disk configurations are Separate Disks, Multiple Disks (JBOD/LVM), Mirroring (RAID 1) and Striping RAID 0.

6. What's the difference between Separate Disks, Multiple Disks, RAID 0 and RAID 1?

Separate Disks - Drive 1 and Drive 2 work separately so  when you browse to the NAS200 you will see two different drives which work separately.  Each drive will be able to use its maximum capacity.

Multiple Disks - Drive 1 and Drive 2 are bound into one logical volume.  Total capacity is equal to the capacity of the existing drive(s).  To work in this configuration, at least one drive must exist. If this configuration is selected with only one drive installed, the second drive will be configured to extend the capacity of the logical volume when it is installed.  For example, if you had a 120 GB disk and a 160 GB disk, they would combine for a total of 280 GB.

Mirroring RAID 1 - Drive 1 is mirrored into Drive 2.  Total capacity is equal to the capacity of smaller drive.  To select this configuration, both drives must exist.  For example, if you have a 120 GB disk and a 160 GB disk, then you have a total of 120 GB. Drive 1 and Drive 2 would both have the same data on them.

Mirroring RAID 0 - Drive 1 and Drive 2 are striped into one logical volume.  Total capacity is equal to two times the smaller capacity of the two drives.  To select this configuration, both drives must exist.  For example, if you have a 120 GB disk and a 160 GB disk, they would combine for a total of 240 GB.  This means that only 120 GB of the 160 GB drive would be used. It's only using 120 GB because the first disk only has a maximum capacity of 120 GB.

7. What's the maximum number of users you can create for the NAS200?
The maximum number of users is 250.

NOTE:  Though the maximum number of users is 250, only 10 users are allowed to access the NAS at a time.

8. What is the warranty period of the NAS200?
The warranty period is dependent on the country of purchase.  For more information about your device's warranty, click here.

9. Are the SATA drives hot swappable?
No.

10. What is the maximum hard drive size does the NAS200 support?
Currently, the NAS200 supports all disk sizes.

11.Are the USB ports hot swappable?
Yes.

12. Will both disks be erased if you select RAID-0?
Yes.

13. Is the NAS200 compatible with Vista?
Yes.

14. Can users change the default FTP port?
Yes.

15. What DDNS provider does the NAS200 support?
TZO.

LEDs

1. What color are the LEDs and what do they colors mean?

POWER (Green/Orange) - The POWER LED serves multiple purposes.  It flashes green when the Network Storage System boots up, shuts down, prepares a disk, or scans a disk.  The LED flashes green and orange when the Network Storage System upgrades its firmware.  It is continuously lit green when the Network Storage System is ready for use.  The LED is continuously lit orange when there is an error.

ETHERNET (Green) - The ETHERNET LED serves two purposes.  The LED is continuously lit when a device is connected through the Ethernet port.  It flashes to indicate network activity.

DISK ACT (Green) - The DISK ACT LED flashes when the Network Storage System is accessing data on the disk.

DISK FULL (Green) - The DISK FULL LED flashes when available disk capacity is less than 2% of total capacity or lower than the number you set through the web-based utility.

DISK 1 (Green) - The DISK 1 LED serves two purposes.  The LED is continuously lit when the hard drive in the top bay is ready for use.  It flashes when the hard drive is reformatting or rebuilding with Disk 2 (RAID 1 mode).

DISK 2 (Green) - The DISK 2 LED serves two purposes.  The LED is continuously lit when the hard drive in the bottom bay is ready for use.  It flashes when the hard drive is reformatting or rebuilding with Disk 1 (RAID 1 mode).

USB 1-2 (Green) - The USB LED serves multiple purposes.  The LED is continuously lit when the USB device is connected through the corresponding port. It flashes when the Network Storage System is accessing the USB device. After the LED powers off, the USB device can be removed.

Back Up Button - Press the Back Up button to initiate backup jobs specified by the backup software on your computer. (Your computer must be powered on for the jobs to run.)

TROUBLESHOOTING

1. Can I backup and restore the settings on the NAS200?
Yes.

2. I can ping the NAS200 but I am unable to access the web-based setup page from multiple computers.  What could be the issue?
If the HTTP port was changed from the default of 80 to something else, then you would need to access the NAS200 using that port.  This applies on the LAN and WAN side of the router.

For example, if the NAS200 had an IP of 192.168.1.100 and HTTP port set to 90, then you would need to enter "http://192.168.1.100:90" to access the web-based setup page.

FIRMWARE UPGRADE METHOD

1. How do I upgrade the Firmware on the NAS200?
In the NAS200 web-based setup page, go to Administrative Login then select Firmware Upgrade.  For more information on upgrading the firmware on the NAS200, click here.

SPECIAL FEATURES

1. What is the Media Server used for?
It is used for any compatible media adapters that use the UPnP AV standard. Using the UPnP AV standard, it makes it easy for media adapters to find and read the content stored in the NAS200.

 

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