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Setting up your first node using a static WAN IP address

 User-added imageIf your internet service provider (ISP) provided a static Wired Area Network (WAN) IP address, you will have to manually enter your IP address settings during the setup process.  We are currently working to enhance the setup flow of this type of connection.  Follow the alternative method below in order to configure your node using a static WAN IP address.
1.  A mobile device compatible with the Linksys app
2.  The latest mobile Linksys app from the App Store® or Google Play™ store installed on your mobile device

3.  Obtain the following settings from your ISP: 
  • Internet IP address
  • Subnet mask
  • Default gateway
  • Domain Name Server (DNS) 

Step 1:
Launch the Linksys app.
Step 2:
Tap Launch setup.
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NOTE:  If you have an existing Linksys cloud account, you can Log in and go to Set Up a New Product > Set Up a New Velop System.

Step 3:                 
You might be prompted to turn ON your Bluetooth® connection for setup.  For Android™ devices, Tap Turn on Bluetooth.  For iOS devices, follow the on-screen instructions.

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NOTE:  Android users might be prompted for location access.  Tap ALLOW to proceed.
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Step 4:
On the Terms and Conditions screen, tap Agree to continue.
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Setup will try to look for your node.
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Step 5:
Select A Velop system.

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Step 6:
Select your existing internet connection setup:

a.  Select Modem and Router if you have either of the following settings:
  • I only have a standalone modem.
  • I have a standalone modem and I have an existing router that I am replacing with Velop.
b.  Select Single Device (Modem-Router) if you have a modem and router (all-in-one device). 
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Step 7:
Gather all the items shown on your screen.  Tap Next once ready.

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Step 8:
Unplug your existing router from the power outlet and disconnect it from your modem.  Then tap Next.
NOTE:  If you chose the Single Device (Modem-Router) setup, you
won't see this screen.  You may proceed to the next step.
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Step 9:
Plug in a node, then tap Next.

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Step 10:
Place the node out in the open, then tap Next.

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Step 11:
Connect the node to your modem, then tap Next.

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Step 12:
Wait for the light to turn solid purple, then tap The light is purple.
NOTE:  If the light does not turn solid purple, tap It's not turning purple then follow the on-screen instructions.

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Your device will now look for your Velop node.
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Step 13:
Once y
our node has been detected, tap Next.

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The node will start to check for internet connection.
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Step 14:
The app will display the Restart your modem-router screen.  Tap on I want to enter my ISP settings manually.

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Step 15:
Select I have a static IP address from the options.

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Step 16:
Enter the settings from your ISP on the fields provided, then tap Next.

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Setup will then check your internet connection.
Step 17:
Follow the instructions shown to connect to your node’s setup Wi-Fi.  Tap Next.

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Step 18:
Enter an Email Address and Password in the fields provided, then tap Create Account to finish creating your Linksys cloud account.  If you already have an existing Linksys cloud account, tap Log in here, then enter your account credentials.  Wait while setup links your account to the node.

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Step 19:
Create a Wi-Fi Name and Wi-Fi Password for your Velop Wi-Fi, then tap Next once done.
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Wait while your Velop Wi-Fi is being configured.

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Step 20:
You’ll be prompted to Give your node a name.  Select the name that best describes the location of the node and tap Next.
NOTE:  To customize the name, tap Name it something else.

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Step 21:
On the Success! screen, tap Next.

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Step 22:
If you want to add a node, tap Add Another Node.  Otherwise, tap That's it for Now.  You can also add a node later by logging in to the Linksys app dashboard.  For instructions, click here.
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Step 23:
Once the Always fresh screen appears, tap Next.
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You have now successfully set up your first Velop node.  You may now connect your devices to your new Wi-Fi including your mobile device used for setup.  Tap Go to Dashboard to check the features and settings of your Velop system.
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IMPORTANT:  After setting up your node, it's recommended to change the Velop’s admin password.  The default admin password of a node is admin.  This changes during setup, when a random and secure Velop password is created.  With the admin password, you can still log in to your Velop system locally even if the Linksys cloud account is temporarily unavailable.  To learn how to change the admin password, click here.

Related Articles:

Setting up your Velop system in bridge mode

Related Videos:

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