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Connecting external storage devices to Linksys Mesh Routers and Velop

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Scenario:  What can I connect to the USB port of my Linksys Mesh Router and Velop?

You can connect an external storage device to the USB port of your Linksys Mesh Router and Velop to share the entire drive on your network.  Below are the supported file formats for each operating system (OS):

 

  • Windows® – NTFS, FAT32, and Samba
  • Mac® – APFS (read-only), HFS+, and FAT32


The table below shows the supported file formats for each Linksys Mesh Router:
 

ModelDoes a USB port exist?Is the USB feature enabled?Supported File Formats
MR9000YesYesNTFS, HFS+, APFS**, FAT32, and Samba
MR9000XYesYesNTFS, HFS+, APFS**, FAT32, and Samba
MR8300YesNoNone
MR9600YesYesNTFS, HFS+, APFS**, FAT32, and Samba
MR9610YesYesNTFS, HFS+, APFS**, FAT32, and Samba
MR7350YesYesNTFS, HFS+, APFS**, FAT32, and Samba
MR7340YesYesNTFS, HFS+, APFS**, FAT32, and Samba
MR7320YesYesNTFS, HFS+, APFS**, FAT32, and Samba
MR7310YesYesNTFS, HFS+, APFS**, FAT32, and Samba
MR6350YesYesNTFS, HFS+, APFS**, FAT32, and Samba


The table below shows the supported file formats for Velop:
 

ModelDoes a USB port exist?Is the USB feature enabled?Supported File Formats
MX5300YesYesNTFS, HFS+, APFS**, FAT32, and Samba
WHW03NoNoNone
WHW01NoNoNone
WHW01PNoNoNone


**APFS support is read-only.

The storage device must be formatted properly for the node to recognize it.  To learn how to format your USB device using a Mac computer, click 
here.  For Windows, click here.

NOTE:  The USB port on Linksys Mesh Routers is suitable only for connecting storage devices.  The USB port will not work with printers, scanners, or other peripherals.



Scenario:  My external storage device has the correct file format but it still says "unsupported". 

Do the following troubleshooting tips:

 
  • Check if the drive can be detected on your computer.
  • Log out of the Linksys app and log back in.
  • Reboot the router or node.
  • For a hard drive with multiple partitions, make sure all partitions have the supported file formats.

If you did all the troubleshooting tips above but you are still experiencing the problem, contact technical support for further assistance.

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