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Checking if the network adapter is working properly

This article will guide you on how to check if the driver of your network adapter is working properly.  Click on the links below to know how to access and verify the status of your adapter through the Device Manager:

Windows 8 and higher
Windows 7 / Windows Vista
Windows XP
 
NOTE:  The Linksys AE3000 is used here as an example.
 
Windows 8 and higher

Step 1:
Press the Windows key on your keyboard + X, then select Device Manager.  

QUICK TIP:  Alternatively, for Windows 8.1 and Windows 10, you can right-click on the Start  button and select Device Manager.

 

Step 2:
On the Device Manager window, click the drop-down arrow beside Network adapters then look for the name of your Linksys wireless adapter.


IMPORTANT:  Take note of the icons beside the name of your wireless adapter to verify its status.

  •  – This icon means that the adapter is enabled and is working properly.
  •  – This means that the adapter is disabled.  To resolve this, right-click the name of your Linksys wireless adapter then select Enable.  Once the adapter is enabled, right-click your computer’s network adapter then select Properties.  There would be a This device is working properly. notification if the adapter is working properly.
 
  •  – This means that there is a problem with the installation of your adapter’s drivers.  To resolve this, you can do any of the following: 
  • Remove the Linksys wireless adapter for a few seconds then re-insert the device.  Re-check the status of the adapter in Device Manager afterwards.
  • If the adapter is attached to a cradle base, remove it and plug the adapter directly to the USB port of the computer.
  • Update or reinstall the drivers of your adapter.  To learn how to update or reinstall your adapter, click here

NOTE:  If the issue persists, isolate the problem by installing the adapter using another computer.
 

Windows 7 / Windows Vista

Step 1:
Click the Pearl  button located at the bottom left corner of the screen.  
 
Step 2:
In the Search Programs and Files, enter “device manager” then press [Enter] or select Device Manager from the search results.

Step 3:
On the Device Manager window, click the drop-down arrow beside Network adapters then look for the name of your Linksys wireless adapter.



IMPORTANT:  Take note of the icons beside the name of your wireless adapter to verify its status.

  •  – This icon means that the adapter is enabled and is working properly.
  • – This means that the adapter is disabled.  To resolve this, right-click the name of your Linksys wireless adapter then select EnableOnce the adapter is enabled, right-click your computer’s network adapter then select Properties.  There would be a This device is working properly. notification if the adapter is working properly.
  •  – This means that there is a problem with the installation of your adapter’s drivers.  To resolve this, you may do any of the following: 
  • Remove the Linksys wireless adapter for a few seconds then re-insert the device.  Re-check the status of the adapter in Device Manager afterwards.
  • If the adapter is attached to a cradle base, remove it and plug the adapter directly to the USB port of the computer.
  • Update or reinstall the drivers of your adapter.  To learn how to update or reinstall your adapter, click here.  

NOTE:  If the issue persists, isolate the problem by installing the adapter using another computer.
 

Windows XP 

Step 1:
Right-click on My Computer then click Properties.

Step 2:
Click Hardware then Device Manager.

Step 3:
On the Device Manager window, click the drop-down arrow beside Network adapters then look for your Linksys wireless adapter.


IMPORTANT:  Take note of the icons beside the name of your wireless adapter to verify its status.

  •  – This means that the adapter is enabled and is working properly.
  •  – This means that the adapter has been disabled.  To enable it, right-click the Linksys adapter icon and click EnableOnce the adapter is enabled, right-click your computer’s network adapter then select Properties.  There would be a This device is working properly. notification if the adapter is working properly.
  •  – This means that the drivers of your wireless adapter are not installed properly.  To resolve this, you may do the following: 
  • Remove the Linksys wireless adapter for a few seconds then re-insert the device.  Re-check the status of the adapter in Device Manager afterwards.
  • If the adapter is attached to a cradle base, remove it and plug the adapter directly to the USB port of the computer.
  • Update or reinstall the drivers of your adapter.  To learn how to update or reinstall your adapter, click here.  

NOTE:  If the issue persists, isolate the problem by installing the adapter using another computer.

 
Related Articles:
 
Checking the wireless settings
Common error codes or messages encountered in the Device Manager

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