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Pinging the Linksys router

What is Ping and what is it used for?

Ping is a computer network administration utility used to test connectivity to a specific host in the network with the use of Internet Protocol (IP) address or a specific website URL. 

This article will give you step-by-step instructions on how to test the connectivity of your computer to your router using the ping command.  Select your computer’s operating system below for specific instructions:


Windows
® 8
Windows
® 7 / Vista®
Windows®
XP
macOS X®


NOTE:  This article assumes the IP address 192.168.1.1 is used as the local IP address of the wireless router.  If you’ve changed the router’s IP address, use that IP address to ping.  To view instructions on how to check the IP address of your router, click here.
 
Windows
® 8
 
Step 1:
On the Start screen, hover your cursor to the upper-right corner of the screen.  Click on the Search icon that appears.

 
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Step 2:
On the Search field, enter “command prompt”.
 
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Related results will show up in the Apps area.  Click the Command Prompt program.
 
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Step 3:
On the Command Prompt window, enter “ping 192.168.1.1 -t” or the IP address of the wireless router then press [Enter].
 
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Check if you are getting replies.
 
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NOTE:  If you get a different response, refer to the
list of common responses below for the description.
 
Windows
® 7 / Vista®

Step 1:
Click the Pearl User-added image button located at the bottom-left corner of the screen and in the Start Search type “command prompt”, then press [Enter].
 
Step 2:
On the Search Programs and Files bar, type “command prompt”, then press [Enter].
 
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Step 3:
On the Command Prompt window, type “ping 192.168.1.1 –t” or the IP address of the wireless router then press [Enter].
 
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Check if you are getting replies.
 
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NOTE:  If you get a different response, refer to the
list of common responses below for the description.
 
Windows
® XP
 
Step 1:
Click Start > Run... then in the Open: field, enter “command” or “cmd”, then click OK.
 
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Step 2:
On the Command Prompt window, type "ping 192.168.1.1 –t" or the IP address of the wireless router then press [Enter].
 
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Check if you are getting replies.
 
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NOTE:  If you get a different response, refer to the list of common responses below for the description.
 
OS X®

 
Step 1:
Click on the spotlight User-added image icon located at the upper-right corner of the screen.
 
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Step 2:
Type Network Utility on the search bar.
 
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Step 3:
On the Network Utility window, click Ping.

 
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Step 4:
When the Ping screen appears, enter “192.168.1.1” as the network address.

Step 5:
Click the option Send an unlimited number of pings then click Ping.
 
 
Check if you are getting replies.
 
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List of common Ping responses
  • Reply from – When you see this response from the address that you pinged, it means that your connection is good.  The more replies you get, the better your connection is with the router.  If it is showing 0% loss on the packets that were sent and received, it’s an indication that you are having a stable connection.
The Reply from response can be tricky so always remember to verify that you are getting a reply from the same IP address that you pinged.  For example, if you typed in "ping 4.2.2.2", ensure that you can also see a reply from “4.2.2.2” and not from another number.  If you are receiving a reply from a different IP address, this could mean that the IP address you pinged is not available.
  • Request Timed Out – The ping command timed out happens when there’s no reply from the host or the destination host is down. 
     
  • Unknown Host – This response means that your computer cannot recognize the IP address that you are trying to ping.  Usually, this error message will recommend the user to check the spelling of the host name. 
     
  • Destination Network / Host unreachable – This means that the host you are trying to ping is down or is not operating on the network. 
  • Hardware Error – This usually means that your network adapter is disabled or you have unplugged the ethernet cable.

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