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iPad® unable to detect your network

Your iPad® may not be able to detect your wireless network due to the following reasons:

  • The router is OFF
  • SSID broadcast is disabled
  • Poor or low wireless signal

This article lists down some troubleshooting tips to help you resolve this issue.

The router is OFF

If you are not able to detect your network, your router may be OFF, or you may be using defective Ethernet cables or power adapter.  To verify, check your other wireless devices if they are able to detect the network.

You can also check if the power adapter is providing the necessary amount of power to your router by checking the voltage specifications found on your power adapter.

Verify if the SSID broadcast is disabled

If the SSID broadcast of your router is disabled, your wireless devices may not be able to find the SSID of your network in the Wi-Fi network list.  To check this, login to your router's web-based setup page, go to the Wireless tab, and check SSID broadcast.  For more information on how to disable/enable the SSID broadcast feature of your router, click here.

NOTE:  The Linksys Smart Wi-Fi Router does not have the option for disabling the SSID Broadcasting.  For more information about disabling the SSID Broadcasting in Linksys Smart Wi-Fi Router, click here.

QUICK TIP:  You can also connect to the network without enabling the SSID broadcast.  To learn how, click here.

Relocate your router

If your iPad is not able to locate or detect the SSID of your wireless network, you may not be within range of your wireless router, or there may be a lot of obstructions in between your device and the router.

Some of these obstructions are:

  • Thick walls and ceilings
  • Metal objects
  • Cabinets
  • Mirrors
  • Glass

To resolve this issue, relocate your router in an elevated area in the center of your house to get around these obstructions.

Reset your connection to the wireless network

If you are experiencing this issue only with your iPad, you may need to reset its connection to the wireless network.  You may try these basic troubleshooting steps on your iPad® in order to reset its connection to the wireless network:

You may try to power OFF your iPad by pressing and holding the Home  button and the Power button at the same time until a red slider appears at the top of the screen that says slide to power off.

Once the slide to power off prompt appears, swipe the slider to power OFF the device.  Switch it back ON after a few seconds and try to connect again.


Related Article:

Basic troubleshooting tips for iPad® wireless connectivity issues

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