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Linksys E1200 N300 Wireless Router Frequently Asked Questions

TABLE OF CONTENTS
 

HARDWARE INFORMATION
 
SECURITY SUPPORTED     
 


FIRMWARE UPGRADE METHOD 

 
SPECIAL FEATURES
 

HARDWARE INFORMATION
 
 
The Linksys E1200 N300 Wireless Router is a router with four (4) Ethernet ports.  You can also use the router to share resources such as computers, printers and files.  To know more about the Linksys E1200, click here.
 
NOTE:  To know how to set up this Linksys Wireless-N router for the first time using the Linksys Connect Software, click here.
 
 
The default IP Address is 192.168.1.1  and the username and password are both “admin”.
 
NOTE:  If you want to learn how to change the wireless network name (SSID) and password using the Linksys Connect, click here.
 
 
There are two (2) ways to reset the router to its factory defaults.
 
•  Hardware Reset Press and hold the Reset button located at the bottom panel for about five (5) seconds then release.
•  Software Reset – Access the web-based setup page, go to the Administration tab > Factory Defaults sub-tab then, click the Restore Factory Defaults button.
 
NOTE:  For detailed instructions on how to reset your router to its factory default settings, click here.
 
 
The warranty period is dependent on the country of purchase.  For more information about your device's warranty, click here.
 
 
You can power OFF the router first, then power it back ON.  You can also click the Reboot button under the Setup tab > Basic Setup sub-tab on the router's web-based setup page.
 
 
The Remote Management is a feature that allows you to access and manage your Linksys router from a remote location.  You need to be connected to the Internet to be able to do Remote Management.  The Linksys E1200 supports this feature.  If you want to learn more about Remote Management, click here.
 
 7. Does the Linksys E1200 use the Linksys Smart Wi-Fi service?

No.

8. What web browsers and operating systems are the Linksys E1200 compatible with?


The Linksys E1200 router that you have purchased comes with a Linksys Connect Software that allows you to set up your router easily.  It is compatible with the following:

Windows®

  • Windows® XP SP3
  • Windows Vista® SP1 or later
  • Windows® 7
  • Windows® 8 / 8.1
  • Windows® 10

OS X®

  • Leopard 10.5
  • Snow Leopard 10.6
  • Mavericks 10.9
  • Yosemite 10.10
  • El Capitan 10.11
  • macOS™ Sierra 10.12

Web Browser

  • Internet Explorer® 7
  • Safari® 4
  • Firefox® 3 or higher
  • Google Chrome™
9.  What is the purpose of my router's Ethernet ports and LED lights?

The Ethernet ports allow you to connect computers and other Ethernet-enabled device to the router.


NOTE:  The LEDs at the back panel stay solid when a device is connected to the router through one (1) of the Ethernet ports.  The LEDs flash to indicate network activity over a certain port.
 
SECURITY SUPPORTED                                                                                                     
 
 
The default SSID of the Linksys E1200 is LinksysXXXXX
 
NOTE:  You have to upgrade your firmware to have LinksysXXXXX as your default SSID.  The XXXXX is the last five (5) digits of the router’s serial number, which is found at the bottom of the router.
 
 
The Linksys E1200 supports the following wireless security options:  WPA2™ / WPA™ Mixed Mode, WPA2™ Personal, WPA™ Personal, WPA2™ / WPA™ Enterprise Mixed Mode, WPA2™ Enterprise, WPA™ Enterprise, WEP, and RADIUS To learn how to set up wireless security on your device, click here.
 
 
Yes.  The Linksys E1200 supports VPN tunnels using IPSec, L2TP or PPTP protocols as pass-through.
 
 
Yes.  The Linksys E1200 supports SPI firewall. 
 
NOTE:  For Linksys E1200 v2, the SPI firewall protection is available for IPv6 and IPv4.  To learn more about this feature, click here.
 
 
Web Filter will filter Java™, ActiveX™, Cookies, and Proxy applications in the network.
 
 
You can view the devices that are connected to your wireless network by going to the router’s web-based setup page.  Under the Setup tab, click the DHCP Reservation button.  A list of all the MAC Addresses of the wireless devices currently connected to your wireless network will be displayed.
 
FIRMWARE UPGRADE METHOD
 
1. How do I upgrade the firmware of the Linksys E1200?                                  
 
Step 1: 
Access your router’s web-based setup page.  To learn how, click here.  If you are using a Mac® computer, click here.
 
Step 2:
Go to Administration tab and select the Firmware Upgrade sub-tab.
 
Step 3:
Select the file to upgrade by using the Choose File button.
 
Step 4:
Click Start to Upgrade
 
NOTE:  Do NOT reset or powercycle the router until the upgrade is complete.  For detailed instructions on how to upgrade your firmware, click here.

2. What is the latest hardware and firmware versions release for the Linksys E1200?
 
The Linksys E1200 has the following releases:
  • Hardware version 1.0, Firmware version Ver.1.0.04 (Build 1)
  • Hardware version 2.0, Firmware version Ver.2.0.07 (Build 5)
  • Hardware version 2.2, Firmware version Ver.2.0.07 (Build 5)
NOTE:  For more details about this product, visit the Linksys Support Site to browse for more firmware updates and other support information.
 
SPECIAL FEATURES
 
 
The Linksys E1200 supports DynDNS.org and TZO.com.
 
 
The router supports six (6) connection types:  Automatic Configuration - DHCP, Static IP, Point-to-Point Protocol over Ethernet (PPPoE), Point-to-Point Tunneling Protocol (PPTP), Telstra Cable, and L2TP.
 
 
No.  The Linksys E1200 does not support AP Isolation.
 
 
Yes.
 
 
No.  The Linksys E1200 does NOT transmit log information to a log server.
 
 
A Media Access Control (MAC) Address is a unique identifier pre-assigned to the network adapter of the computer.  This is used by most Cable ISPs for authentication so subscribers can establish Internet connection.
 
Therefore, to set up your Linksys router to work with your ISP, you have to enable the MAC Address Clone feature.  This will allow your ISP to recognize the router as the computer with the registered MAC Address.
 
NOTE:  You may need to perform MAC Address Cloning when you have Cable Internet.  To learn how to set up MAC Address Cloning for your Cable Internet service, click here.
 
 
The Diagnostics (Ping Test and Traceroute Test) section of the Linksys E900's web-based setup page allows you to check the connection of your network devices, including connection to the Internet.
 
 
Port Forwarding allows you to set up public services on your network, such as web servers, ftp servers, e-mail servers, or other specialized Internet applications.  To know the difference between Port Forwarding and Port Triggering, click here.  To learn how to set up Port Range Forwarding on a Linksys Wireless-N router, click here.
 
NOTE:  You can add up to 10 application names for Port Range Forwarding.  For Linksys E1200 v2, you can add up to 15 application names.
 
 
Port Triggering will forward port based on the incoming port specified.  Check your software application to find out what is necessary to enter in these fields.  You can set up to 10 port triggering entries.  To learn how to configure Port Range Triggering in your router’s web-based setup page, click here.
 
 
Demilitarized Zone (DMZ) allows one (1) local user to be exposed to the Internet for use of a special-purpose service, such as Internet gaming and videoconferencing.  DMZ hosting forwards all the ports at the same time to one (1) computer.  However, Port Range Forwarding is more secure because it only opens the ports you want to forward, while DMZ hosting opens all the ports of one (1) computer, exposing the computer to the Internet.
 
 
It supports three (3) network modes - 802.11b, 802.11g, and 802.11n.
 
 
Wireless MAC Filter prevents or permits connectivity to the wireless network with the use of the MAC Address of the wireless device.  To know more about it, click here.
 
NOTE:  You can add up to 50 MAC Addresses in the MAC Address Filter list.  For Linksys E1200 v2, you can add up to 32 MAC Addresses.
 
 
Universal Plug and Play (UPnP) allows Windows to automatically configure the router for various Internet applications, such as gaming and video conferencing.
 
14. Does the Linksys E1200 have Guest Access and Parental Controls features in the web-based setup page?

Yes.  To know how to set up the Guest Access feature of the Linksys E1200 using the web-based setup page, click here.  To know how to set up the Parental Controls feature of the Linksys E1200 using the web-based setup page, click here.
 
NOTE:  The Linksys E1200 v2 access feature offers both Internet Access Policy and Parental Controls.  To learn more about this feature, click here.   
 
 
The Linksys E1200 comes with Linksys Connect Software version 1.3.  To learn how to set up your Linksys Wireless-N router for the first time using Linksys Connect, click here.
 
NOTE:  Older versions of Linksys Connect for Mac® computers have compatibility issues with the Mac OS X® 10.7 (Lion).  Only Linksys Connect versions 1.4.11222 and above are compatible with the Lion operating system.  For more information, click here.
 
 
No.  The Linksys E1200 version 1 does NOT support IPv6.  However, the Linksys E1200 version 2 supports IPv6 setup.
 
NOTE:  To find out more what Linksys devices support IPv6, click here.
 
 
You can connect your mobile wireless devices and gaming consoles to your network using the Linksys Connect Software.  For more instructions, click here.
 
NOTE:  For instructions on how to connect an iPhone® to your wireless router, click here.
 
 
Wired connection
 
Step 1:
Check if the DHCP server setting of the Linksys E1200 router is Enabled.  If it is not, you need to input a Static IP Address on your TV.
 
NOTE:  To check if the DHCP server setting of your router is enabled, you need to access the router’s web-based setup page.  For instructions, click hereOnce you’ve accessed the web-based setup page, view the DHCP server setting under Setup > Basic Setup.
 
Step 2:
To connect your LCD / LED / Internet TV to the Linksys E1200 router using an Ethernet cable, check first if the TV has a LAN port.  If it has one, read the TV’s user manual for instructions on what type of Ethernet cable to use (Category 5, 6 or 7) then use it to connect the TV to any of the Ethernet ports on the router.
 
NOTE:  Checking the TV specification on the type of Ethernet cable to use is necessary to ensure that it will work properly once connected to the router.
 
Wireless connection
 
Step 1:
Access the Network > Wi-Fi Settings menu of your TV and browse the list of detected wireless networks.
 
Step 2:
Select the wireless network name (SSID) of your router, enter the correct wireless password (if applicable) and select connect.
 
19. How many devices can connect to the Linksys E1200 wirelessly?

The ideal number of wireless devices that can connect to your Linksys E1200 is 32.  Any more than that may cause connection issues.  To learn more about connecting your wireless devices to the network, click here.

 
TROUBLESHOOTING
 
 
There are two (2) ways to verify your computer’s connection to the network.  You can:
  • Check your computer’s Internet connectivity by opening a web browser on your computer and accessing any website.
  • Perform a ping test to check the connection to the router.
NOTE:  To learn how to check your computer’s connection to the Internet, click hereTo check connection to the router, click here.
 
 
There are many possible reasons why you can’t connect to the Internet.  To learn more about them and how to perform troubleshooting steps to resolve these issues, click here.

3. How do I disable the Wi-Fi Protected Setup™ (WPS) feature of my Linksys E1200?

The Wi-Fi Protected Setup™ is Enabled by default.  To disable this feature, follow the steps below:

Step 1: 
Access your router’s web-based setup page.  To learn how, click here.  If you are using a Mac® computer, click here.
 
Step 2:
Go to the Wireless tab and select Basic Wireless Settings.
 
Step 3:
Under WPS, select Disabled.
 
NOTE:  Ensure that your router's firmware is updated to have the WPS disable option.
 
4. What are the common problems with the Linksys E1200?
 
To learn about the common problems with Linksys E1200, and what to do, click here.
 
5. How do I troubleshoot intermittent wireless connection with the Linksys E1200?
 
To learn how to troubleshoot intermittent wireless connection with the Linksys E1200, click here.

6. What should I do if I am having difficulty connecting to the wireless network?

If you are having difficulties connecting some or all devices wirelessly, learn how to resolve these by clicking here.

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