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Linksys RE6700 AC1200 AMPLIFY Dual-Band Wi-Fi Range Extender Frequently Asked Questions

TABLE OF CONTENTS
 
HARDWARE INFORMATION
 
  1. What is the Linksys RE6700 AC1200 AMPLIFY Dual-Band Wi-Fi Range Extender?
  2. What is included in the Linksys RE6700 package?
  3. What are the parts of the Linksys RE6700?
  4. What does the Power / WPS light on the Linksys RE6700 indicate?
  5. What is the warranty period of the Linksys RE6700?
  6. What are the product requirements of my Linksys RE6700?
  7. What are the power specifications of the Linksys RE6700?
     
SETUP & INSTALLATION
 
  1. What are the requirements in setting up the Linksys RE6700?
  2. How do I set up the Linksys RE6700?
  3. Can I set up the Linksys RE6700 with a smart mobile device?
  4. What default IP Address and password can be used to log in to the Linksys RE6700?
  5. Can I set up my Linksys RE6700 using the Wi-Fi Protected Setup™ (WPS)?  If so, how?
  6. Do I need to install setup software on my computer?
  7. How do I reset my Linksys RE6700?
  8. Can the Linksys RE6700 also extend the 5 GHz network of my dual-band router?
  9. What are the two setup modes of my Linksys RE7000?
  10. How do I set up my Linksys RE7000 to work as an access point?
  11. How do I identify what mode the Linksys RE6700 is in?
  12. How do I switch from Access Point mode to Range Extender mode?  
 
FIRMWARE UPGRADE
 
  1. How do I upgrade the firmware of the Linksys RE6700?  
 
WIRELESS CONNECTION & SECURITY
 
  1. What wireless security modes do the Linksys RE6700 support?
  2. Which wireless connection standards and frequencies are supported by the Linksys RE6700?
  3. What is the maximum Data Rate speed for each band?
  4. What is the default Wi-Fi name of my Linksys RE6700?
  5. Does the Linksys RE6700 support simultaneous dual-band (2.4 GHz and 5 GHz)?
  6. What is Cross Band technology and does my Linksys RE6700 support it?
  7. Where can I find the MAC address of my range extender for Wireless MAC Filtering?
  8. How do I update the Wi-Fi settings of the Linksys RE6700 to match my router’s Wi-Fi settings?
  9. Can I change the Wi-Fi name my extender is broadcasting?
  10. How can I check if the Linksys RE6700 is connected to my existing Wi-Fi?
  11. I have multiple wireless routers or access points in my network, how can I tell which access point / wireless router my extender is connected to?
 
SPECIAL FEATURES
 
  1. What is the purpose of the audio port and how do I use it?
  2. What media players are supported by the Linksys RE6700?
  3. Can I connect multiple wireless devices to my Linksys RE6700 like my router or access point?
  4. Does the Linksys RE6700 come with external antennas?
  5. Do I need to position the antennas a certain way for my home?
 
TROUBLESHOOTING
 
  1. What should I do when I cannot get the Linksys RE6700 connected to the router or access point?
  2. What should I do when I cannot access the Linksys RE6700?
  3. What should I do when I experience intermittent connection issues when connected to the Linksys RE6700?

 
HARDWARE INFORMATION
 
1. What is the Linksys RE6700 AC1200 AMPLIFY Dual-Band Wi-Fi Range Extender?
 
The Linksys RE6700 AC1200 AMPLIFY Dual-Band Wi-Fi Range Extender is one of the latest Wireless-AC range extenders from Linksys that operates on 2.4 GHz and 5 GHz frequencies simultaneously.  It allows you to repeat the wireless signal of any access point or router in order to provide internet connectivity to hard-to-reach areas through a wireless connection.
  Linksys RE6700 also offers the option to use it as a wired range extender (Access Point mode) or a wireless range extender (Range Extender mode).
 
The Linksys RE6700 also includes an audio jack to connect a set of powered speakers.  It can be a music hub providing music playback via Digital Living Network Alliance (DLNA®) or AirPlay® from Android™ or Apple® mobile devices.  To know more, click here.  For a copy of this product's User Guide, click here.
 
2. What is included in the Linksys RE6700 package?
 
The following items are included in the Linksys RE6700 package:
  • One Linksys RE6700
  • Quick Start Guide
  • Regulatory Information Booklet
3. What are the parts of the Linksys RE6700?
 
The Linksys RE6700 has the following parts:
  • Ports – One 10/100/1000 Fast ethernet port and one 3.5 mm audio port
  • Lights – Power/WPS, and ethernet (link/activity)
  • Wi-Fi Protected Setup™ (WPS) button
  • Reset button
  • 2x non-detachable antennas
  • AC Passthrough port
4. What does the Power / WPS light on the Linksys RE6700 indicate?
 
The Power / WPS light indicates the following:
  • OFF - No power on the range extender
  • Solid green - When the extender is ready to use or WPS connection is successful
  • Flashing yellow - When the extender is starting up, resetting to factory defaults, upgrading its firmware or WPS connection is in process
  • Flashing red - When the extender cannot establish a connection or encounters a problem
  • Solid red - Weak signal on 2.4 GHz or 5 GHz connection
QUICK TIP:  If your Linksys RE6700 is solid red, unplug the extender and move it closer to the router.  On the other hand, if it is flashing red, simply unplug and reconnect the extender.

5. What is the warranty period of the Linksys RE6700?
 
The warranty period is dependent on the country of purchase.  For more information about your device’s warranty, click here.
 
6. What are the product requirements of my Linksys RE6700?
 
The product requirements are:
  • A working Wi-Fi
  • AC power outlet
  • Ethernet cable if using the Linksys RE6700 in Access Point mode
  • A computer or tablet with Wi-Fi enabled
  • For browser configuration
    • Internet Explorer® 8
    • Safari® 5
    • Google Chrome™
    • Firefox® 8 or higher
  • AC Input:  100-120 V~15 A, 50 / 60 Hz
  • AC Output:  100-120 V~14.5 A, 50 / 60 Hz
SETUP & INSTALLATION
 
1. What are the requirements in setting up the Linksys RE6700?
 
Before setting up the Linksys RE6700, you will need the following:
  • Existing Wi-Fi
  • Current Wi-Fi name and password
  • Computer with a supported browser
  • Ethernet cable if using the Linksys RE6700 in Access Point mode
2. How do I set up the Linksys RE6700?
 
Setting up the Linksys RE6700 range extender is simple since it will automatically guide you on how to set it up with optimal wireless signal.  For detailed instructions on how to do this, click here
For instructions in setting up the Linksys RE6700 in Access Point mode, click here.
 
3. Can I set up the Linksys RE6700 with a smart mobile device?
 
Yes.
 
4. What default IP address and password can be used to log in to the Linksys RE6700?
 
The default IP address of the Linksys RE6700 is 192.168.1.1 and password is admin.  However, once the Linksys RE6700 is connected to your existing network, your wireless router will automatically assign a different IP address and treat it as a DHCP client.  In this case, you may easily access the web-based setup page of the Linksys RE6700 by entering “http://extender.linksys.com” in the Address bar, or its friendly name “http://RE6700-xxx” or “http://RE6700-xxx.local” for macOS® where xxx are the last three characters of its MAC address.
 
5. Can I set up my Linksys RE6700 using the Wi-Fi Protected Setup™ (WPS)?  If so, how?
 
Yes.  To learn more on how you can set up the range extender using WPS, click here.
 
6. Do I need to install setup software on my computer?
 
No.
 
7. How do I reset my Linksys RE6700?
 
Press and hold the Reset button of your Linksys RE6700 for 10 seconds to reset the range extender to its factory defaults.
 
8. Can the Linksys RE6700 also extend the 5 GHz network of my dual-band router?
 
Yes.  The Linksys RE6700 automatically extends both the 2.4 GHz and 5 GHz network of dual-band routers once you set it up.
 

9. What are the two setup modes of my Linksys RE7000?

The Linksys RE6700 can be set up in two modes.  These are:
  • Wired Range Extender Access Point mode (requires an ethernet cable connected to your existing network)
  • Wireless Range Extender mode
10. How do I set up my Linksys RE7000 to work as an access point?

To learn how to set up the Linksys RE6700 to work as an access point, click here.

11. How do I identify what mode the Linksys RE6700 is in?

After setup, access the Linksys RE6700’s web-based setup page to view the updated top header name. 
 
NOTE:  If the Linksys RE7000 is on Access Point mode, the top header will read Dual Band Wireless Access Point.  If it is on Range Extender mode, the top header will read Dual Band Wireless Range Extender.


12. How do I switch from Access Point mode to Range Extender mode?

To switch to another mode, you will need to change this in the Basic Settings.  Click here for instructions.

FIRMWARE UPGRADE

1. How do I upgrade the firmware of the Linksys RE6700?
 
There are two ways to upgrade:  either Auto-upgrade or manually upgrade your device.  For detailed instructions on how to do these, click here.
 
WIRELESS CONNECTION & SECURITY
 
1. What wireless security modes do the Linksys RE6700 support?
 
The Linksys RE6700 supports the following wireless security modes:
  • Range Extender mode supports WEP (64-bit / 128-bit), WPA2-Personal, and Mixed Mode.
  • Access Point mode supports WPA2™ Personal and WPA2 / WPA™ Mixed Mode.
2. Which wireless connection standards and frequencies are supported by the Linksys RE6700?
 
The Linksys RE6700 supported standards are 802.11b, 802.11g, 802.11n, 802.11a, and 802.11ac.  It also supports the 2.4 GHz and 5 GHz frequencies simultaneously.
 
3. What is the maximum Data Rate speed for each band?
 
The maximum Data Rate speed for the 2.4 GHz band is 300 Mbps and the maximum Data Rate for the 5 GHz band is 867 Mbps.
 
4. What is the default Wi-Fi name of my Linksys RE6700?
 
The default Wi-Fi name of your Linksys RE6700 is Linksys Extender Setup - xxx where xxx are the last three digits of the range extender's MAC address.
 
5. Does the Linksys RE6700 support simultaneous dual-band (2.4 GHz and 5 GHz)?
 
Yes. 
 
6. What is Cross Band technology and does my Linksys RE6700 support it?
 
Yes, the Linksys RE6700 supports Cross Band technology.  This technology maximizes simultaneous use of both bands (2.4 GHz and 5 GHz) for high speed data transfer and uninterrupted streaming and gaming.  For more information, click here.
 
7. Where can I find the MAC address of my range extender for Wireless MAC Filtering?
 
You can find the wireless MAC address of your range extender in its web-based setup page.  Go to Status > WLAN Statistics > Extender MAC address.  For detailed instructions, click here.

NOTE:  The MAC address printed at the back of the extender is for the ethernet port, NOT the wireless radio. 
 
8. How do I update the Wi-Fi settings of the Linksys RE6700 to match my router’s Wi-Fi settings?

 
To learn how to do this, follow these steps:
 
Step 1:
Connect a wireless computer or mobile device to your range extender's Wi-Fi.

Step 2:
Access "
http://extender.linksys.com" on your web browser.

NOTE:  Enter your range extender's admin password if you're prompted.

Step 3:
Go to Wireless > Basic Settings.

Step 4:
On the 2.4 GHz Extended Wireless Settings section, check the
Make same as router settings. checkbox.  Do the same for the 5 GHz Extender Wireless Settings if you also have it, then click Save.
 
9. Can I change the Wi-Fi name my extender is broadcasting?
 
Yes.  The Extended Wireless Settings feature of your Linksys RE6700 is the wireless link between the range extender and the wireless clients.  By default, the range extender follows the Wi-Fi settings of your router.  To learn how to change the Wi-Fi name, click here.
 
10. How can I check if the Linksys RE6700 is connected to my existing Wi-Fi?
 
To check if the Linksys RE6700 is connected to your network, access the range extender’s web-based setup page.  Then, click WLAN Statistics under Status then check the Network Name (SSID).  Your Wi-Fi name should be shown there.
 
11. I have multiple wireless routers or access points in my network, how can I tell which access point / wireless router my extender is connected to?
 
To know which access point your Linksys RE6700 is connected to, access the range extender’s web-based setup page.  Once there, click WLAN Statistics under Status then check the AP MAC address section.  Take note of this address as this is the access point your Linksys RE6700 is connected to. 
 
SPECIAL FEATURES
 
1. What is the purpose of the audio port and how do I use it?
 
The Linksys RE6700 boasts its wireless music playback feature.  The audio port lets you connect any 3.5 mm earphone and powered speakers to it.  The Linksys RE6700 range extender allows you to stream music on your network and play it on the speakers through the audio port.  To learn more about this feature, click here.

                                                                                                                           
2. What media players are supported by the Linksys RE6700?
 
The following is a list of supported media players by the Linksys RE6700:
  • Android™ users can stream music with MediaHouse, UPnPlay, Skifta, ArkMC, BubbleUPnP, Pixel Media Controller, 2player 2.0, and MediaMonkey
  • iOS devices including iPhone®, iPad® or iPod® can stream music with proprietary software or other apps such as Plugplayer, media:connect, ArkMC, Smartstor Fusion Stream, Mconnect, and DK UPnP® / DLNA®
  • The extender supports MP3, FLAC, WAV, WMA, and AAC file formats, as long as those formats are supported by the device and the app doing the streaming
NOTE:  This list is subject to change when new software or mobile apps are released in the market.
 
3. Can I connect multiple wireless devices to my Linksys RE6700 like my router or access point?
 
Yes, the Linksys RE6700 acts as an extension to your router or access point so you can connect multiple devices to it.
 
4. Does the Linksys RE6700 come with external antennas?
 
Yes, the Linksys RE6700 comes with two non-detachable antennas.
 
5. Do I need to position the antennas a certain way for my home?
 
Yes.  Click here to learn how to properly position the antennas.
 
TROUBLESHOOTING
 
1. What should I do when I cannot get the Linksys RE6700 connected to the router or access point?
 
Here are some things you can do to check the position of your router and extender:
  • Make sure you are using the same Wi-Fi name and password as your existing wireless router or access point.
  • For first-time setup, you may need to place the extender closer to the router.  After you’ve set up your extender, you can unplug it and move it to the final location.
  • To reduce signal obstructions, try alternate locations for the router and extender.
  • Avoid placing the router and extender near metal objects, masonry walls, and reflective surfaces such as glass or mirrors.
  • Avoid placing the router and extender near other electronics that may cause signal interference.
  • If you’re using WPS to connect, wait until the WPS indicator stops blinking before trying to make the connection again.
  • Properly position the range extender's antennas.
QUICK TIP:  For more information on how to position the Linksys RE6700’s antenna properly, click here.
 
2. What should I do when I cannot access the Linksys RE6700?
 
If you cannot access the Linksys RE6700, try any of the following troubleshooting methods:
  • Powercycle the range extender.
  • Move the range extender closer to your router.
  • Look up your range extender’s IP address on your router’s DHCP table and try to ping it.
  • Connect your computer to the range extender’s LAN port and attempt to access it via the default IP address and check the Wi-Fi settings.
  • Reset the range extender and go through the setup again.
For more detailed information, click here.
 
3. What should I do when I experience intermittent connection issues when connected to the Linksys RE6700?
 
Ensure that your range extender is getting at least 50 percent of your router’s Wi-Fi signal and is located midway between your router and the area without Wi-Fi.  To check your range extender’s wireless signal, access its web-based setup page and click Status > WLAN Statistics > Signal Strength.  For instructions on how to check and verify your computer’s wireless connection, click here.

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