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Linksys RE7310 Frequently Asked Questions

TABLE OF CONTENTS
 
HARDWARE INFORMATION
SETUP AND INSTALLATION
 
FIRMWARE UPGRADE
  
WIFI CONNECTION AND SECURITY
 
TROUBLESHOOTING
 


HARDWARE INFORMATION

1.  What is the Linksys RE7310 MAX-STREAM™ WiFi 6 Range Extender?
 
The Linksys RE7310 MAX-STREAM™ WiFi 6 Range Extender is an 802.11ax WiFi range extender that operates in 2.4 GHz and 5 GHz bands.  It is backward-compatible with the 802.11a/b/g/n/ac infrastructure.  To know more about this product, click here.

2.  What is included in the Linksys RE7310 package?
 
The following are included in the Linksys RE7310 package:
 
  • Linksys RE7310
  • Quick start guide
  • Regulatory information
 
3.  What is the warranty period of the Linksys RE7310?
 
The warranty period is dependent on the country of purchase.  For more information about your device’s warranty, click here.

4.  What is the power rate of the Linksys RE7310?

The power rate of the Linksys RE7310 are the following:

 
  • Internal AC/DC power supply:  100V–240V, 50/60 Hz
  • Output voltage/current DC:  12V/1.5A
 
SETUP AND INSTALLATION

1.  How do I set up the Linksys RE7310?

You can set up the Linksys RE7310 from a web browser.  To learn how to set up the Linksys RE7310 on Wireless Range Extender mode, click here.

2.  Can I set up the Linksys RE7310 using a smart mobile device?
 
Yes.  A smart mobile device or wireless computer can be used to set up the Linksys RE7310.

3.  What are the default IP address and password of the Linksys RE7310?

If the Linksys RE7310 does not detect a Dynamic Host Configuration Protocol (DHCP) server in your network and has not obtained an IP address from a router, its default IP address is 192.168.1.1.  The default password is admin.

4.  How do I reset my Linksys RE7310?

Press and hold the Reset button of your Linksys RE7310 for 10 seconds to reset it to factory default settings.  The light of the range extender will blink blue to indicate that it is resetting.
 
FIRMWARE UPGRADE

1.  How do I upgrade the firmware of the Linksys RE7310?

There are two ways to upgrade:  either through Auto update or Manual update.  For detailed instructions on how to do these, click here.

WIFI CONNECTION AND SECURITY

1.  Which WiFi connection standards and frequencies are supported by the Linksys RE7310?

The Linksys RE7310 supported standards are IEEE 802.11b, 802.11g, 802.11n, 802.11a, 802.11ac and 802.11ax.  It also supports the 2.4 GHz and 5 GHz frequencies simultaneously.
 
2.  What WiFi security modes does the Linksys RE7310 support? 

The security settings it supports are WPA3™/WPA2™ Mixed Mode, WPA3 Personal, WPA2 Personal and Enhanced Open.

3.  What is Cross Band Technology and does my Linksys RE7310 support it?

The Linksys RE7310 supports Cross Band Technology.  This technology maximizes the simultaneous use of both bands (2.4 GHz and 5 GHz) for high speed data transfer and uninterrupted streaming and gaming.  To get an overview of the manual settings of the Cross Band feature, click here.

4.  What is Spot Finder technology?

The Spot Finder technology determines the signal strength of your Linksys RE7310.  It lets you know if your Linksys RE7310 is too close or too far from your router.

TROUBLESHOOTING
 
1.  How do I access my range extender?
 
For instructions on how to access the web-based setup page of your range extender, click here.

2.  I have changed the WiFi settings of my existing WiFi router, and now my Linksys RE7310 doesn't work.  Why does this no longer work?
 
Your Linksys RE7310 does not work because its WiFi settings are no longer in sync with the router.  Make sure the WiFi settings of the Linksys RE7310 in Range Extender mode are similar with the settings of your router to fix the issue.  To know more, click here.

3.  I have MAC filtering in my network.  Where can I locate the MAC address of my Linksys RE7310 to add it to my MAC filtering list?

Access your range extender’s web-based setup page then go to Status > WLAN Statistics.  Use the MAC address labeled Seen by Upstream AP.

4.  Can I set up the extender using WPS to connect to my upstream router?

Yes.  Setting up the range extender using Wi-Fi Protected Setup™ (WPS) is the quickest way to set it up if the router supports WPS pairing.  You will have to repeat the WPS process twice to connect each radio band separately since the WPS pairing sets up one band at a time.  For instructions, click here.

5.  How do I connect the Linksys RE7310 to the upstream router that is using MAC filtering?

If the upstream router is using MAC filtering restriction, make sure to add the range extender’s MAC address of both radios.  To find the MAC address, access the web-based setup page of the range extender and go to Status WLAN Statistics > Seen by Upstream AP.

6.  Why can’t I connect my range extender with WPS?

There are several reasons that WPS could fail:

 
  • Your router and range extender are too far apart
  • The 2-minute connection window expired
  • The WPS button on either the range extender or router did not depress all the way
  • WPS is disabled on the router
  • MAC filtering is enabled on your upstream router

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