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Encountering Problems with Video Playback using the Digital Media Extender

Video playback difficulties can be resolved by checking the following:

i. Video Connection Between TV and Digital Media Extender
ii. Video Settings of the Digital Media Extender
iii. File Format of the Video Being Played
iv. Condition of the Disk Being Played

Checking the Video Connection Between TV and Digital Media Extender

Make sure the television is properly connected to the correct component video ports of the Digital Media Extender.  Visit the website of Consumer Electronics Association for detailed instructions and illustrations in connecting the devices together.

Checking the Video Settings of the Digital Media Extender

To check the video settings of the extender, follow the instructions below:

NOTE: This article assumes that you have already accessed the Digital Media Extender’s web-based setup page.

Step 1:
Select Settings.

Step 2:
Press the right arrow on the remote and select Video.

NOTE: If you are not sure on what video settings to select, contact your TV manufacturer.

Step 3:
Make sure the Display Connection selected is the type of connection your TV supports.

NOTE: In this example, Composite Video is selected.  Usually, TV’s with HD format comes with HDMI or Composite cable.

Step 4:
Go to TV System and make sure the system selected is supported by the TV.

NOTE: NTSC is the system used in USA and Japan while PAL is the system commonly used in Europe.  In this example, NTSC is selected.

Step 5:
Go to HDTV Resolution and make sure the type of resolution (480p, 720p, 1080i, or 1080p ) you select is what the TV supports.

NOTE: In this example 480p is selected.

Step 6:
Go to Screen Format and make sure the format selected is supported by the TV in order to display the widescreen video correctly.

NOTE: In this example, 16:9 widescreen is selected.

Checking the File Format of the Video Being Played

The Digital Media Extender only supports the following video file format:

 Video Audio

• DVD-Video / MPEG2 - VOB with AC3 5.1 and down mix to Stereo

• MPEG-1 – Up to 352x240(NTSC),352x288(PAL) - Up to 1.856Mb/s - 23.976 & 24F/s, 25F/s(PAL), 29.97 & 30 F/s(NTSC)' - Audio: MPEG-1 layers I & II (Both program & elementary stream content)
• MPEG-2 - Main Profile @ High Level – Up to 1920x1080x30F/s & 1920x1152x25F/s - CBR & VBR up to 19.39Mb/s- 23.976 & 24F/s, 25F/s(PAL), 29.97 & 30 F/s(NTSC) - Audio: MPEG-1 layers I & II, AC-3 - (Both program & elementary stream content)
• WMV9 (VC-1 Main profile) - @ High Level - Up to 1920x1080x30F/s - CBR & VBR up to 20Mb/s - 24,25,30F/S
• VC-1 Advanced profile - @ Level 2 - 720x480x30 & 1280x720x30 F/S - CBR & VBR unto 20Mb/s - 24,25,30F/S –
• H.264 - High Profile 4.0 - Up to 1920x1080 - Up to 20Mb/s - 30 & 25 F/s - Audio: MPEG-1 Layers I & II, MPEG-2 Layer I & II, AC-3
• HTTP AV Streaming - MPEG-1 & MPEG-2 - play, pause, stop, seek forward 30s (+/- 3s), and seek backwards 7s (+/- 1s).
• MPEG-4

Checking the Condition of the Disk Being Played

Make sure of the following:

  • Disk being played is free from dusts and scratches
  • Disk is CD/DVD ISO 9600
  • Disk has no video recording mode
  • Disk being played is not a double layer DVD
 
 
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