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Resetting your Valet Hotspot to factory default settings

You need to reset your Valet Hotspot if you want to restore the device to its factory default settings.

There are two (2) ways to reset the Valet Hotspot:

i.  Resetting the hotspot using the reset button
ii. Resetting the hotspot using the web-based setup page

IMPORTANT:  Once you reset the Valet Hotspot, all of its customized settings (network name, wireless security, etc.) will be erased and the hotspot’s IP address will be reverted back to, with a default password of admin and no username.  If you want to restore the hotspot’s original settings without reconfiguring, you have to save a backup file.  To learn how to do this, click here.

Resetting the hotspot using the reset button

IMPORTANT:  If you want to keep the same settings on your Valet Hotspot, take note of the current wireless settings before proceeding with the reset.  For more instructions on how to do this, click here.

Step 1:
Locate the Reset button at the back of your Valet Hotspot.  Using a pen or a paper clip, press and hold the Reset button for 5-10 seconds.

NOTE:  The Valet (M10) is blue while the Valet Plus (M20) is silver.


QUICK TIP:  Observe the Power LED  on the hotspot while pressing the Reset button.  It should blink or flash as an indication that the hotspot is properly resetting.

Step 2:
Unplug the hotspot from the power outlet for 30 seconds.  Plug it back and wait for the power LED to be solid.

Resetting the hotspot using the web-based setup page

Step 1:
Access the Valet Hotspot’s web-based setup page.  For instructions, click here If you are using a Mac® computer to access the router's web-based setup page, click here.

Step 2:
Click the Administration tab > Factory Defaults sub-tab.

NOTE:  In this example, we are using the Valet M20 web-based setup page.


Step 3:
Click on Restore All Settings.



Step 4:
You will be prompted with a warning message as shown below.  Click OK to proceed.


Step 5:
After the reset process is done, the Settings are successful pop-up message will appear.  Click Continue



Once you have successfully reset your hotspot, you will need to reconfigure the network settings.  To learn how to set up your Valet Hotspot again, click here.

Related Article:

Resetting your Linksys router to factory default settings

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