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Valet and Valet Plus Frequently Asked Questions

TABLE OF CONTENTS

VALET / VALET PLUS

1. What is included in my Valet/Valet Plus package?
2. Can I use a different Ethernet cable if the cable provided is too short?
3. Where can I find the serial number of my Valet/Valet Plus hotspot?

EASY SETUP KEY

1. What are the drive formats supported by the Easy Setup Key?
2. How do I update the Easy Setup Key?

SOFTWARE AND CONNECTIVITY

1. I’ve just purchased my Valet hotspot. How do I start setting up my network?
2. Can I change the wireless network name of my home network?
3. Is it possible to change the advanced wireless settings of my Valet hotspot through the web-based setup page?
4. Can I add multiple computers to my home network?
5. Can I set up my Valet hotspot without using the Easy Setup Key?
6. Can I connect a mobile device or a game console to my Valet hotspot?
7. Can I still access and change the Firewall settings of my Valet hotspot?
8. What is the file size of the Linksys Connect setup software for the Valet and Valet Plus hotspots?
9. How do I connect to the Internet using a new modem?
10. Can I cascade the Valet Plus hotspot to a wireless-G router?


VALET / VALET PLUS

1. What is included in my Valet/Valet Plus package?

Your Valet/Valet Plus hotspot package comes with the Valet wireless hotspot, Easy Setup Key, Internet (network/Ethernet) cable, Quick Reference Guide and an Energy Star power adapter.

2. Can I use a different Ethernet cable if the cable provided is too short?

Yes, you can use any Ethernet cable with a standard RJ-45 connector.

3. Where can I find the serial number of my Valet/Valet Plus hotspot?

The serial number of your Valet/Valet Plus can be found at the base of the device. 

EASY SETUP KEY

1. What are the drive formats supported by the Easy Setup Key?

The Easy Setup Key supports both NTFS and FAT32 USB drive formats.

2. How do I update the Easy Setup Key?

You can update the Easy Setup Key by clicking Update or create key on the Valet settings of your Linksys Connect software. 

SOFTWARE CONNECTIVITY

1. I’ve just purchased my Valet hotspot.  How do I start setting up my network?

You can start setting up your home network to wirelessly connect computers, gaming consoles, and other devices with your Valet hotspot.  To set up your network using the Linksys Connect software, click here.  To know how to set up your Valet hotspot using the Easy Setup Key, click here.  

2. Can I change the wireless name of my home network?

A unique name and password for your wireless network will be generated automatically when you are setting up the Valet hotspot using Linksys Connect, but you can easily change the wireless name and password to something more personalized.  For detailed instructions, click here.

3.Is it possible to change the advanced wireless settings of my Valet hotspot through the web-based setup page?

Yes, it is possible to change the wireless settings of your Valet hotspot using the web-based setup page.  For instructions on how to configure the advanced wireless settings, click here.

4. Can I add multiple computers to my home network?

You can add more computers and other wireless devices to your network by going into Linksys Connect.  Alternatively, you can also set up a Guest access account for your guests to connect to.  For more information, click here.

5. Can I set up my Valet hotspot without using the Easy Setup Key?

You can easily setup your Valet hotspot without the aid of the Easy Setup Key.  Although it is recommended to use the Easy Setup Key, you can also configure your network on the Valet web-based setup page.

6. Can I connect a mobile device or a game console to my Valet hotspot?

It is easy to connect your Smart Phones and other mobile devices to your Valet hotspot through the Linksys Connect software.  To know how to do this, click here.  If you would like to connect a PS3 to your wireless network, you can get the detailed instructions here.

7. Can I still access and change the Firewall settings of my Valet hotspot?

The Firewall setting of your Valet provides network security by filtering incoming data packets to your hotspot.  Though you will be unable to change the Firewall settings on Linksys Connect, you can still access the web-based setup page to do this.  For instructions, click here.

8. What is the file size of the Linksys Connect setup software for the Valet and Valet Plus hotspot?

The file size of the Linksys Connect software for both the Valet and Valet Plus hotspots is 16.3 Mb on Windows computers.  When installed on a Macintosh computer, the file size is 25.6 Mb for both Valet and Valet Plus hotspots.

9. How do I connect to the Internet using a new modem?

You have to set up your Valet hotspot using the Easy Setup Key.  For instructions, click here.

10. Can I cascade the Valet Plus hotspot to a wireless-G router?

Yes.  The Valet Plus will work with a wireless-G router when cascaded together.  To learn how to cascade 2 Linksys routers, click here.

NOTE:  Valet is currently available in the U.S. and Canada only.

 

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