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Linksys RE1000 Wi-Fi Range Extender N300 Frequently Asked Questions

TABLE OF CONTENTS

 
HARDWARE INFORMATION
 
  1.  What is the Linksys RE1000 Wi-Fi Range Extender N300?
  2.  What default IP Address, username and password can be used to login to the Linksys RE1000?
  3.  How do I reset the Linksys RE1000 to factory default settings?
  4.  How do I access the Linksys RE1000's web-based setup page?
  5.  How can I see the wireless devices that are connected to my Linksys RE1000?
  6.  Can I set up a password to my Linksys RE1000 that is different from my router or access point?
  7.  Can I set up my Linksys RE1000 without using the installation CD?
  8.  What operating systems (OS) are compatible with the Linksys RE1000 Linksys Connect Setup Software?
  1.  What types of security does the Linksys RE1000 support?
  2.  What would be the difference between using WEP and WPA/WPA2 security type on my Linksys RE1000?
  3.  Is the Linksys RE1000 compatible with the previous wireless standards?
  4.  Does the Linksys RE1000 support WEP with ASCII format security key?
 
TROUBLESHOOTING
 
  1.  My router is properly configured, why can’t my range extender detect/find any wireless network?
  2.  Why can’t my Linksys RE1000 detect my 5 GHz network?
  3.  What should I do if I encounter errors during setup?
  4.  What settings do I need to prepare for the Linksys RE1000 setup?
 
SPECIAL FEATURES
 

 
HARDWARE INFORMATION
 
 
The Linksys RE1000 Wi-Fi Range Extender N300 lets you repeat the wireless signal of any access point or router to provide Internet connectivity in hard to reach areas through a wired or wireless connection.
 
2.  What default IP Address, username and password can be used to login to the Linksys RE1000?
 
The default IP Address of the Linksys RE1000 is 192.168.1.1 and the username and password is “admin”. 
 
NOTE:  When the Linksys RE1000 is already connected to your router, the router will automatically assign a different IP Address to it so an IP Address conflict will not occur. 
 
 
You can reset the Linksys RE1000 to its factory default settings by pressing and holding the Reset button located at the top panel of the device for eight (8) seconds.  You can also perform a reset through the web-based setup page of the device.  To learn how, click here.
                                                                                
 
You can access the Linksys RE1000’s web-based setup page by launching a web-browser and entering the IP Address of your range extender in the address field.  To learn more about accessing your range extender’s web-based setup page, click here.
 
 
You can view the names, MAC Address and Hop number information on the wireless connected clients by going to Status > WLAN Statistics > Wireless Clients Table on the Linksys RE1000’s web-based setup page.
 
 
Yes.  Just make sure to take note of the password to avoid problems logging into the extender’s web-based setup page.
 
 
Yes.  You can manually set up your Linksys RE1000.  For instructions, click here.
 
 
Below are the compatible OS:
 
Windows
®
  • Windows® XP SP3
  • Windows Vista® SP1
  • Windows® 7
  • Windows®
Mac OS X®
  • Leopard 10.5.8 or higher
  • Snow Leopard 10.6.1 or higher
  • Lion 10.7 all versions
  • Mountain Lion 10.8 all versions
NOTE:  To know how you can set up the Linksys RE1000, click here.
 
INITIAL SET UP

1.  How can I setup the Linksys RE1000 to connect to my router or access point?

There are three (3) ways to set up the Linksys RE1000:

i.  By running the Setup CD that comes with the device.  For instructions, click here.

NOTE:  If you do not have the Setup CD, you can download the Linksys Connect setup software from the Linksys Support Site.

ii.  By using the Wi-Fi Protected Setup™ (WPS) button on the range extender if your router also supports this feature.  To learn how to connect devices using this feature, click here.

iii.  By configuring the device through the web-based setup page.  To learn how, click hereFor video instructions, click here.
 

WIRELESS SECURITY
 

 
The extender supports the following wireless security options: WPA2/WPA Mixed Mode, WPA2 Personal, WPA Personal and Wired Equivalent Privacy (WEP).
 
 
WPA2 is the strongest security encryption available.  WEP is not as secure as WPA.
 
3.  Is the Linksys RE1000 compatible with the previous wireless standards?
 
Yes.  However, it will only run on the wireless speed of the standard used.

NOTE:  The Linksys RE1000 is not yet compatible with the Wireless-AC technology.

4.  Does the Linksys RE1000 support WEP with ASCII format security key?
 
No.  The Linksys RE1000 only supports WEP with HEX format security key.  If you are using the Linksys RE1000 with a gateway that was set to WEP ASCII format, contact your Internet Service Provider (ISP) to get assistance.
 
TROUBLESHOOTING
 
1.  My router is properly configured, why can’t my range extender detect/find any wireless network?
  • Make sure the range extender is powered ON and its power light is solid.  For the Linksys RE1000 v1, the power light is the product logo.  For the Linksys RE1000 v1.5, the power light is located above the product logo.
  • Make sure it is within the wireless range of your router.  To know the wireless range of your router, click here.
  • There might be signal obstructions between your router and your range extender.  Try transferring your range extender to another location.  Avoid placing your range extender near metal objects, masonry walls, and reflective surfaces such as mirrors.
  • Your wireless network name (SSID) may be hidden or disabled.  As a result, the Setup Wizard can't see that it's available.  If your wireless network name is hidden, click My network is hidden.  You'll be asked to enter your SSID and password and then the Setup Wizard can connect to it and continue.  To learn more, click here.
 
The Linksys RE1000 is only compatible with a 2.4 GHz wireless network.
 
3.  What should I do if I encounter errors during setup?

If you already tried installing the range extender and encountered an error, you may need to reset the Linksys RE1000 before you try running the Setup CD again.  You can also try downloading the latest setup software of the range extender from the RE1000 product page to ensure that you are using an updated version.

4.  What settings do I need to prepare for the Linksys RE1000 setup?

Before you start the setup process, make sure that you have the following:
  • Active 2.4 GHz wireless network connection
    The range extender will only detect and work with the 2.4 GHz network.

     
  • Wireless Network Name (SSID)
    If you have a dual-band router, make sure that the network name of your 2.4 GHz network is different from that of the 5 GHz.

     
  • Password or Security Key
    For better connection and performance, it is recommended to use the following security types:  Wi-Fi Protected Access (WPA)2/WPA Mixed Mode, WPA2 Personal and WPA Personal.
SPECIAL FEATURES
 
 
Yes.  The Linksys RE1000 comes with an installation software in its Setup CD.  To learn how to install the Linksys RE1000 using the Setup CD, click here
 
 
The Linksys RE1000 supports Quality of Service (QoS).
 
 
Yes, you can turn the Ethernet port light OFF on the Linksys RE1000 by going to Status > Ethernet Statistics and selecting the Off radio button under Ethernet Port Lights on the web-based setup page.
 
 
Yes, the Linksys RE1000 acts as an extension to your router or access point so you can connect multiple devices to it.
 
 
Yes.  Use diagnostic tests (Ping and Traceroute) to allow you to check the connections of your network devices, including connection to the Internet.  You can do this by going to Administration > Diagnostics on the web-based setup page.
 
6.   Can I add more than one Linksys RE1000 to my existing wireless network?
 
Yes.  But since the Linksys RE1000 only gets half of the wireless signal from your main router or access point, adding multiple range extenders can provide you with even lower signal, thus, giving lesser bandwidth to your wireless computers or devices that you are going to connect to these additional extenders.
 
No.  Even though you are using multiple access points or extenders in your network, you can still stay connected to any one of them as you move around the house since they would be configured using the same wireless settings like the SSID and the password.
 
8.  Does the Linksys RE1000 have a DHCP server feature?
 
The Linksys RE1000 does not have a DHCP server feature.


Related Video:


Setting up the Linksys RE1000 (VIDEO)

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