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Linksys RE7000 Max-Stream™ AC1900+ Wi-Fi Range Extender Frequently Asked Questions

TABLE OF CONTENTS
 
HARDWARE INFORMATION
 
  1. What is the Linksys RE7000 Max-Stream™ AC1900+ Wi-Fi Range Extender?
  2. What are included in the Linksys RE7000 package?
  3. What are the parts of the Linksys RE7000?
  4. What is the warranty period of the Linksys RE7000?
  5. What is the power rate of the Linksys RE7000?
  6. What are the product features of my Linksys RE7000?
  7. What are the product requirements when using my Linksys RE7000?
  8. What is the power consumption of my Linksys RE7000?
SETUP & INSTALLATION
 
  1. How do I set up the Linksys RE7000?
  2. Can I set up the Linksys RE7000 using a smart mobile device?
  3. What is the default IP address and password of the Linksys RE7000?
  4. What are the two setup modes of my Linksys RE7000?
  5. How do I set up my Linksys RE7000 to work as an access point?
  6. How do I set up my Linksys RE7000 to work as a range extender?
  7. Can I manually set up my Linksys RE7000 to work on Access Point mode?
  8. Can I manually set up my Linksys RE7000 to work on Range Extender mode?
  9. How do I reset my Linksys RE7000?
  10. How do I identify what mode the Linksys RE7000 is in?
  11. How do I switch from Access Point mode to Range Extender mode?
FIRMWARE UPGRADE
 
  1. How do I upgrade the firmware of the Linksys RE7000?
WIRELESS CONNECTION & SECURITY
 
  1. Which wireless connection standards and frequencies are supported by the Linksys RE7000?
  2. What wireless security modes does the Linksys RE7000 support?
  3. Can I change the Extended Wireless Settings of my Linksys RE7000 while on Range Extender mode?
  4. What is Cross Band Technology and does my Linksys RE7000 support it?
  5. What is the Spot Finder Technology?
ADVANCED CONFIGURATION
 
  1. Does the Linksys RE7000 support Seamless Roaming?
  2. What other Linksys products support Seamless Roaming?
  3. How do I enable Seamless Roaming?
  4. Are there any guidelines when using Seamless Roaming on my Linksys RE7000?
  5. Will the Seamless Roaming feature work with other non-Linksys extenders or wireless routers?
  6. Where can I find more information about Seamless Roaming?
  7. What is 802.11r?
  8. When would I need to enable 802.11r?
  9. How do I configure 802.11r on the Linksys RE7000?
TROUBLESHOOTING
 
  1. I have changed the wireless settings of my existing wireless router, and now my Linksys RE7000 doesn't work.  Why does this no longer work?
  2. I have MAC filtering in my network.  Where can I locate the MAC address of my Linksys RE7000 to add to my MAC filtering list?

HARDWARE INFORMATION
 
1.  What is the Linksys RE7000 Max-Stream™ AC1900+ Wi-Fi Range Extender?
 
The Linksys RE7000 Max-Stream™ AC1900+ Wi-Fi Range Extender is the latest range extender from Linksys with 802.11ac technology.  It can easily extend your Wi-Fi to hard-to-reach locations in your home such as your backyard, garage, or bedroom so you can get Wi-Fi signal on your smartphones, tablets, and laptops.  The Linksys RE7000 also offers the option to use it as a wired range extender (Access Point mode) or a wireless range extender (Range Extender mode).  To know more about this product, click here.
 
2.  What are included in the Linksys RE7000 package?
 
The Linksys RE7000 has the following package inclusions:  
 
  • The Linksys RE7000
  • Quick Install Guide
  • Regulatory information booklet
3.  What are the parts of the Linksys RE7000?
 
The Linksys RE7000 has the following parts:

 
  • Ports – One 10/100/1000 Gigabit ethernet port
  • LEDs – Power / WPS and ethernet (link/activity)
  • Buttons:
    • Wi-Fi Protected Setup™ (WPS) button
    • Reset button
4.  What is the warranty period of the Linksys RE7000?
 
The warranty period is dependent on the country of purchase.  For more information about your device’s warranty, click
 here.
 

5.  What is the power rate of the Linksys RE7000?
 
The internal AC / DC power supply of the Linksys RE7000 is 100-240 V~0.5 A50/60 Hz.
 
6.  What are the product features of my Linksys RE7000?
 
Below are the major product features of the Linksys RE7000:

 
  • Eliminate dead zones and boost coverage with MU-MIMO Technology
  • Dual-band
  • Boost Wi-Fi range up to 10,000 sq. ft.
  • N300+AC1733 Mbps with dual-band
  • Easy setup with Spot Finder
  • 4x4 MU-MIMO
  • 1x Gigabit ethernet port
  • Beamforming Technology
  • Cross Band Technology
  • Push-Button Connect
  • Access Point mode
  • Seamless Roaming
7.  What are the product requirements when using my Linksys RE7000?
 
The following are the product requirements when using your Linksys RE7000:

 
  • Existing wireless router or access point
  • Ethernet cable if using the Linksys RE7000 in Access Point mode
  • A computer or tablet with Wi-Fi enabled
  • For browser configuration:
  • Internet Explorer® 8 or higher
  • Safari® 5.1 or higher
  • Chrome™ 25.0 or higher
  • Firefox® 20 or higher
8.  What is the power consumption of my Linksys RE7000?
 
The power consumption of your Linksys RE7000 is as follows:
  • Maximum power consumption 10 W at AC input
  • Standby power consumption 3.5 W at AC input
SETUP & INSTALLATION
 
1.  How do I set up the Linksys RE7000?
 
Setting up the Linksys RE7000 is made fast and easy because of its CD-less setup.  Now you can run the setup from a web browser even if your device does not initially have an Internet connection and is on factory settings.  Click here to learn how to set up the Linksys RE7000 on Access Point mode.  For instructions on how you can set up on Range Extender mode, click here.
 

2.  Can I set up the Linksys RE7000 using a smart mobile device?
 
Yes.  Any mobile device or wireless computer can be used to set up the Linksys RE7000.
 
3.  What is the default IP address and password of the Linksys RE7000?
 
If the Linksys RE7000 does not detect a Dynamic Host Configuration Protocol (DHCP) server in your network and has not obtained an IP address from a router, its default IP address is 192.168.1.1.  The default password is admin.
 
4.  What are the two setup modes of my Linksys RE7000?
 
The Linksys RE7000 can be set up in two modes.  These are:

 
  • Wired Range Extender Access Point mode (requires an ethernet cable connected to your existing network)
  • Wireless Range Extender mode
5.  How do I set up my Linksys RE7000 to work as an access point?
                                                                                        
To learn how to set up the Linksys RE7000 to work as an access point, click here.
 

6.  How do I set up my Linksys RE7000 to work as a range extender?
 
To learn how to set up the Linksys RE7000 to work as a range extender, click here.
 

7.  Can I manually set up my Linksys RE7000 to work on Access Point mode?
 
Yes.  For specific instructions, click here.
 

QUICK TIP:  The default mode when choosing manual setup is Wireless Range Extender mode. 
 
8.  Can I manually set up my Linksys RE7000 to work on Range Extender mode?
 
Yes.  The default mode when choosing manual setup is Wireless Range Extender mode.  For instructions on how to manually set up the Linksys RE7000, click here.
 

9.  How do I reset my Linksys RE7000?
 
Press and hold the Reset button of your Linksys RE7000 for 10 seconds to reset it to factory default settings.
 
10.  How do I identify what mode the Linksys RE7000 is in?
 
After setup, access the Linksys RE7000’s web-based setup page to view the updated top header name. 
 
NOTE:  If the Linksys RE7000 is on Access Point mode, the top header will read Dual Band Wireless Access Point.  If it is on Range Extender mode, the top header will read Dual Band Wireless Range Extender.

 
11.  How do I switch from Access Point mode to Range Extender mode?
 
To switch to another mode, you will need to change this in the Basic Settings.  Click here for instructions.
 

FIRMWARE UPGRADE
 
1.  How do I upgrade the firmware of the Linksys RE7000?
 
There are two ways to upgrade:  either through Auto update or Manual update.  For detailed instructions on how to do these, click here.
 

WIRELESS CONNECTION & SECURITY
 
1.  Which wireless connection standards and frequencies are supported by the Linksys RE7000?
 
The Linksys RE7000 supported standards are 802.11b802.11g802.11n802.11a, and 802.11ac.  It also supports the 2.4 GHz and 5 GHz frequencies simultaneously.
 
2.  What wireless security modes does the Linksys RE7000 support?
 
The Linksys RE7000 supports the following wireless security modes:

 
  • Access Point mode supports WPA2 Personal and WPA2/WPA Mixed Mode.
  • Range Extender mode supports WPA2 Personal, WPA2/WPA Mixed Mode and WEP.
NOTE:  WEP is no longer supported in the Access Point mode since it is not secure.  WEP is supported in the Range Extender mode to keep the compatibility with the upstream access point.
 
3.  Can I change the Extended Wireless Settings of my Linksys RE7000 while on Range Extender mode? 

Yes.  The Extended Wireless Settings feature of your Linksys RE7000 is the wireless link between the range extender and the wireless clients.  By default, the range extender follows the wireless settings of your router.  To learn how to change the Extended Wireless Settings of your Linksys RE7000, click here.
 

4.  What is Cross Band Technology and does my Linksys RE7000 support it?
 
The Linksys RE7000 supports Cross Band Technology.  This technology maximizes the simultaneous use of both bands (2.4 GHz and 5 GHz) for high speed data transfer and uninterrupted streaming and gaming.  To get an overview of the manual settings of the Cross Band feature, click here.

5.  What is the Spot Finder Technology?
 
The Spot Finder Technology determines the signal strength of your Linksys RE7000.  It lets you know if your Linksys RE7000 is too close or too far from your router.
 
IMPORTANT:  The Spot Finder Technology is ONLY available when your Linksys RE7000 is on Range Extender mode.
 
ADVANCED CONFIGURATION

 
1.  Does the Linksys RE7000 support Seamless Roaming?
 
Yes.  Seamless Roaming allows your supported device such as an iPad® or iPhone® to roam between a supported Linksys Max-Stream router or range extender products (make sure that the latest firmware is installed with Seamless Roaming support).  
 
Moving between a traditional router and range extender, your home Wi-Fi signal can experience lag or a dropped connection.  With its intuitive technology, Seamless Roaming allows you to move from one room to another and automatically switches your device to connect to the strongest Wi-Fi signal.​

2.  What other Linksys products support Seamless Roaming?
 
Seamless Roaming is a feature on all Linksys Max-Stream routers such as the Linksys EA9500.
 
NOTE:  A firmware update may be needed to add the Seamless Roaming support.  Check the product's Release Notes to know more.
 
3.  How do I enable Seamless Roaming?
 
There is no need to enable this feature as it is already part of the firmware.
 
4.  Are there any guidelines when using Seamless Roaming on my Linksys RE7000?
 
Yes.  In order for Seamless Roaming to work properly, you must configure the range extender accordingly:

 
  • Works with another Linksys Max-Stream extender or router
NOTE:  You may need a firmware update to add the Seamless Roaming support.  Check your product's Release Notes to be sure.
 
  • Wi-Fi names or SSID must be the same
  • Must be on the same subnet
  • Must have the same security settings
NOTE:  Only WPA2 or WPA2/WPA Mixed Mode is supported.
  • If you are using two Linksys RE7000s, it is recommended to enable 802.11r (one as an Access Point and another as a Range Extender only).
  • The client device must also support Seamless Roaming (ex. on Android™ devices, the option is called Wi-Fi Roaming).  Check your device's manufacturer to make sure that this option is enabled.  Seamless Roaming works between Wi-Fi to Wi-Fi only and not 4G to Wi-Fi when using a mobile device.
5.  Will the Seamless Roaming feature work with other non-Linksys extenders or wireless routers?
 
No.  Seamless Roaming will only work with the Linksys Max-Stream products.
 
6.  Where can I find more information about Seamless Roaming?
 
For more information on the Seamless Roaming feature for the Linksys Max-Stream products, click here.

7.  What is 802.11r?
 
802.11r is a proprietary implementation of IEEE 802.11r-2008 (fast BSS transition) on Linksys RE7000 to support Seamless Roaming.  When an 802.11r-compliant device such as iPhone roams from one Linksys RE7000 to another Linksys RE7000, the fast transition mechanism can reduce the authentication time needed for a full WPA/WPA2 Personal four-way handshake to under 100 ms.
 
8.  When would I need to enable 802.11r?
 
If there are two Linksys RE7000s in the network and one is set up as an Access Point and the other as a Range Extender, enable this feature to support Fast BSS Transition for roaming from one Linksys RE7000 to another Linksys RE7000.
 
9.  How do I configure 802.11r on the Linksys RE7000?
 
Click the link below for instructions on how to configure 802.11r on the Linksys RE7000:
 

TROUBLESHOOTING
 
1.  I have changed the wireless settings of my existing wireless router, and now my Linksys RE7000 doesn't work.  Why does this no longer work?
 
Your Linksys RE7000 does not work because its wireless settings are no longer in sync with the router.  Change the wireless settings of the Linksys RE7000 in Range Extender mode to make it similar to what your router currently has in order to fix the issue.
 
2.  I have MAC filtering in my network.  Where can I locate the MAC address of my Linksys RE7000 to add to my MAC filtering list?
 
Access your range extender’s web-based setup page then go to Status > WLAN Statistics.  Use the MAC address labeled Seen by Upstream AP when your device is on Range Extender mode.  However, when the Linksys RE7000 is in Access Point mode, there is no display for this field as it is not needed since the product is wired into the network.

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